Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Malware Assistance [Closed]


  • This topic is locked This topic is locked

#1
JoLew

JoLew

    New Member

  • Member
  • Pip
  • 1 posts
Hello,

I made the very stupid mistake of clicking a link within what I thought was a genuine email today from the HMRC, on my Android phone.

After clicking on the link it took me to an error page and at the bottom it said the server of the webpage was based in Korea so instantly I realised it was a fake link.

Rather than getting a screen grab I panicked and closed the page, forwarded the email onto the phising address of the HMRC and then deleted the email.

I'm now so paranoid that they've hacked into my private email accounts / apps on my iPads / google docs etc. Including a novel I've spent the past year writing. I've changed the passwords of my email accounts and have reset my factory settings on my phone in the hope that it might stop any malware from spreading.

I've done some checks on one of my gmail personal accounts and currently nobody has accessed it from anywhere apart from me. And I've changed my passwords on both my personal accounts.

My work emails were also on my Android so now I'm really worried they have access to those. Since resetting my factory settings I haven't logged into my work email account at all out of paranoia, so I can't check. it does however use two step verification (unless with access to my Android they can get that information too?)

My other concern is that I've been using the wifi to research into it.
Since it happened, my partner was trying to watch YouTube on her iPad and the sound went all messed up for a while, and now I'm concerned they've got into our router somehow and in doing so, might also have access to the rest of the devices I access through wifi (my iPad etc.). Would this be a coincidence?

I'm worried that even now whilst I'm on here they are using my internet to try and spread malware / steal my identity etc.

I'm not sure if I'm being completely irrational and paranoid so was hoping that someone that knows more about this subject might be able to help as I am clueless!

Thanks
Jo
  • 0

Advertisements


#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
You probably have nothing to worry about but, let's check anyway

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

  • 0

#3
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP