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Compatibillity issues (Resolved).


Best Answer phillpower2 , 16 April 2016 - 02:04 AM

I have a windows 7 that came with my PC when new.   Sorry but slightly confused as you said in your OP that no disks were provided when the computer was new;  When I turn o... Go to the full post »


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#1
barbarabigsandy

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I am working on an Acer All in One PC.  Had to change the hard drive. It is a Windows 7. When I turn on, it says to insert boot disk, it came without any disks. I tried to do a reinstall of windows 7. The only install I could get is a mini xp from a Hiren's Boot CD 5.1, I have used on others.I can get online and it does read other disks. I was told it is a compatibility issue, any help would be appreciated


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#2
phillpower2

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Hello barbarabigsandy,

 

I tried to do a reinstall of windows 7

 

 

What type of Windows media did you use, full Microsoft retail or OEM disc, downloaded ISO, a burned copy or a USB thumb drive etc.

 

What model of Acer AIO is it.


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#3
barbarabigsandy

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I have a windows 7 that came with my PC when new. PC is Acer/ Aspire AZ1620 All in One


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#4
phillpower2

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✓  Best Answer
I have a windows 7 that came with my PC when new. 

 

 

Sorry but slightly confused as you said in your OP that no disks were provided when the computer was new;

 

 When I turn on, it says to insert boot disk, it came without any disks. 

 

 

Can you clarify for us please.

 

Can I ask if you have changed the boot sequence in the BIOS to DVD drive first and the HDD second, if you have, check that the settings are still the same please and that the HDD is identified by name, see my canned explanation + example in attachment below;

 

 

Is the HDD detected in the BIOS, a Seagate HDD will begin with the letters ST and a Western Digital HDD will begin with WD, other brands vary and please note that any mention of a HDD in the BOOT sequence that is not labelled with such letters is only the boot order and not the BIOS detecting the presence of a HDD. 

 

 

Edit;

Advised via PM that barbarabigsandy will be taking the computer to a local Tech, thank you for letting us know barbarabigsandy and good luck  :thumbsup:


Edited by phillpower2, 17 April 2016 - 06:32 AM.
As per the above.

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