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Removal instructions for EasyDocMerge

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Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is EasyDocMerge?

The Malwarebytes research team has determined that EasyDocMerge is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.
is a Mindspark/Ask toolbar now known as IAC Applications.

How do I know if my computer is affected by EasyDocMerge?

You may see these browser extensions/add-ons:

warning2.png

warning1.png

You may see this entry in your list of installed software:

warning4.png

these warnings during install:

trick.png

warning5.png

warning6.png

warning7.png

and this toolbar in your browser(s):

icons.png

How did get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their site.

How do I remove EasyDocMerge?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
You can use their own uninstall instructions first, but I would advise to follow the steps below anyway.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of EasyDocMerge?
  • If you are using Chrome, you may have to remove the Extension manually under Tools > Settings > Extensions. Remove the checkmark and click on the bin behind the EasyDocMerge entry.
  • If you are using Chrome or Firefox, you should be redirected to our Restore Browser page. You can read there how to fix additional browser redirect methods.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the hijacker. It would have warned you before the hijacker could install itself, giving you a chance to stop it before it became too late.

protection1.png


and it would have blocked access to their site:

protection2.png


Technical details for experts

Possible signs in a FRST log:

 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2={p21}&ptb={ptb1}
 FF Homepage: hxxp://hp.myway.com/easydocmerge/ttab02/index.html?coId={coID}&subId&ln=en&n={n2}&ptb={ptb2}&st=tab&p2={p21}&si
 FF Extension: EasyDocMerge - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\[email protected] [2016-04-27]
 CHR Extension: (EasyDocMerge) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp [2016-04-27]
 C:\Users\{username}\AppData\Local\EasyDocMergeTooltab

EasyDocMerge Internet Explorer Homepage and New Tab (HKCU\...\EasyDocMergeTooltab Uninstall Internet Explorer) (Version:  - Mindspark Interactive Network) <==== ATTENTION
An excerpt from the Malwarebytes Anti-Malware scan log:
(full log available on request)

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/27/2016
Scan Time: 10:15 AM
Logfile: mbamEasyDocMerge.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.04.27.02
Rootkit Database: v2016.04.17.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 364817
Time Elapsed: 9 min, 4 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.MindSpark, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\EasyDocMergeTooltab Uninstall Internet Explorer, Quarantined, [6a64a3103861cd69ee27a6c745c0738d], 

Registry Values: 0
(No malicious items detected)

Registry Data: 1
PUP.Optional.MindSpark, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2=Bad: (http://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2={p21}&ptb={ptb1}),Replaced,[ac222e85069353e361c03f0c3bca0af6]EBYUBad: (http://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2={p21}&ptb={ptb1}),Replaced,[ac222e85069353e361c03f0c3bca0af6]EorgyyyBad: (http://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2={p21}&ptb={ptb1}),Replaced,[ac222e85069353e361c03f0c3bca0af6]ETTAB02Bad: (http://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2={p21}&ptb={ptb1}),Replaced,[ac222e85069353e361c03f0c3bca0af6]Enl&ptb={ptb1}, Good: (www.google.com), Bad: (http://hp.myway.com/easydocmerge/ttab02/index.html?n={n1}&p2={p21}&ptb={ptb1}),Replaced,[ac222e85069353e361c03f0c3bca0af6]

Folders: 89
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\EasyDocMerge_ex, Quarantined, [1eb00da68e0b9d99764bc5777193ec14], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\common, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\components, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\icons, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\images, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\js, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\native, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\native\libs, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\shared, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\_metadata, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected], Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\chrome, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\META-INF, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 

Files: 252
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\EasyDocMergeTooltab\TooltabExtension.dll, Quarantined, [6a64a3103861cd69ee27a6c745c0738d], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\EasyDocMerge_ex\{ptb2}.sqlite, Quarantined, [1eb00da68e0b9d99764bc5777193ec14], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_easydocmerge.dl.myway.com_0.localstorage, Quarantined, [5975bef5aaef77bfb80c46f69a6a22de], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_easydocmerge.dl.myway.com_0.localstorage-journal, Quarantined, [ca04763debaea49216ae76c6a55f9a66], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_easydocmerge.dl.tb.ask.com_0.localstorage, Quarantined, [7e50476cf2a72214facbbe7e41c39f61], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_easydocmerge.dl.tb.ask.com_0.localstorage-journal, Quarantined, [e4ea9f14f4a546f0a2238bb10bf9629e], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_mabloidgodmbnmnhoenmhlcjkfelomgp_0.localstorage, Quarantined, [874723901782f83eb37eeb5253b1af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_mabloidgodmbnmnhoenmhlcjkfelomgp_0.localstorage-journal, Quarantined, [3d9143708118ac8ad55c6ecf9d67956b], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp\12.41.9.27297_0\manifest.json, Quarantined, [25a9f1c20693d95dcbe25d157392af51], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\install.rdf, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\bootstrap.js, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\chrome.manifest, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\chrome.manifest.restartless, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\chrome\ffxtbr.jar, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\META-INF\manifest.mf, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\META-INF\mozilla.rsa, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 
PUP.Optional.MindSpark, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions\[email protected]\META-INF\mozilla.sf, Quarantined, [2ca2a1121980c27492a8591ca0659b65], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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