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Computer infected with virus demanding money

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Looking for help. I am a 36 year old woman with a new baby, diagnosed with melanoma this week. (This is not my week, clearly).


I had am email regarding an Australian post parcel. I was expecting several parcels so stupidly thought nothing of clicking, and computer infected.


It reads:


We have infected your files with CryptOLOcker virus. 


Directing me to:




Buy decryption and get all your files back

Buy decryption for 640 USD before 2016-05-16 ‎13‎:‎54‎:‎54

OR buy it later with the price of 1280 USD

Time left before price increase: 119:43:44

Your total files encrypted: 8421

Current price: 1.458912 BTC (around 640 USD)

Paid until now: 0 BTC (around 0 USD)

Remaining amount: 1.458912 BTC (around 640 USD)

Buy Decryption with
What is Bitcoin?

Bitcoin is the virtual currency used in Internet.

Buy Bitcoins
You can buy Bitcoins from Exchangers OR Marketplaces.

  1. Buying from Exchangers

    Use one of the following exchange services to buy Bitcoins with cash over the counter via bank-teller at one of the partner banks.

    Use 1EoEYCneGDE4ot4AAGdpsb6siNvXHzeNpe in "Your Bitcoin wallet address" field when placing your order.

    www.coinloft.com.au - Buy Bitcoins via with bank deposit. Supports all four major Australian banks. buyabitcoin.com.au - Buy Bitcoins via with bank deposit. www.igot.com - Buy Bitcoins via with bank deposit. Available across 100+ Banks. www.hardblock.net - Buy Bitcoins with Westpac and Commbank. forepost.net - Buy Bitcoins with Westpac, Commbank and NAB.
  2. Buying from Marketplaces

    Sign up on one of the following websites. Enter your name and address details then get your account verified with GreenID®. You will need to provide some basic forms of identification such as a drivers license number, passport number, or electoral roll details.

    btcmarkets.net - You can use direct bank transfer from any Australian bank account. Deposits are automatically processed at 6am following a business day and any deposits made over the weekend do not clear until Tuesday morning. Also, you can deposit directly at any Westpac branch in Australia. Branch deposits will clear same day, within an hour.

    www.coinjar.com - You can use BPAY from any Australian bank account. Only make BPAY transfers from a transaction account with available funds. BPAY transfers typically reach CoinJar within 1-3 business days and will be added to your Cash Account. For best results, be sure to make your BPAY transfer within regular business hours, Melbourne local time.

Also see the whole list of places where to buy bitcoins: howtobuybitcoins.info
Send Bitcoins to us
If you buy Bitcoins from one of the exchangers please use the following amount and address when placing your order.
If you buy Bitcoins from one of the marketplaces please withdraw the exact amount to the address specified below.

Amount: 1.458912 Bitcoin (around 640 USD) Bitcoin Address: 1EoEYCneGDE4ot4AAGdpsb6siNvXHzeNpe
It is possible to split the amount into several payments.
Inform us
Click on "Verify Payment" button. If you have send the Bitcoin payment you should receive decryption software download link. Please download the software and run it on the encrypted PC. All your encrypted files will get decrypted automatically.

Edited by Emma_Melbourne, 10 May 2016 - 10:24 PM.

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I am about to download:




To try and arrest the damage being done. (Not sure if this is the right thing to do - but failing any advice as yet...)

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