Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Create a bridge between phone calls and a program


  • Please log in to reply

#1
K1N6 AR3A

K1N6 AR3A

    New Member

  • Member
  • Pip
  • 1 posts

Hello,

 

I would like to know if what I am about to tell you is possible. I will try to make it simple and please apology, my English isn't very good.

 

The idea is to create a bridge between my ip phone system (A) connected to my computer and a program (B) that contains all of my customers profile pages.

To be more specific, when I receive a call (A), it sends a signal to (B) and it opens the profile page of the customer who's calling.

 

1- I am able to automatically import daily the folder that contains all the .txt files (incoming call history) (A) and refresh every second the .txt files in an Excel file (1).

2- I am also able to automatically import daily all of my customers (and new customers) profile from SQL 2014 to another sheet in Excel (2).

 

When I receive a call (A), the phone number is written in Excel (1) and sends a ''signal'' to Excel (2) to ''match'' the phone number with the customer number.

 

Here's the part where I need help.

 

3- When there is a ''match'' between the phone number (calling) and the customer number in my Excel (2), I would like to send a ''signal'' to open my program (B) and write the customer number in the search bar so that it opens automatically the profile page of my custommers.

 

I have been searching for an interprocess communication solution to send data (customer number) from my Excel (2) to my program (B), but didn't find any clear solution.

(I can also use Access instead of Excel)

 

Is it possible ?

 

Thank you very much


  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP