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norton won't let me in! error message 2 of them, don't re


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#1
dnduncan@wowway.com

dnduncan@wowway.com

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Used the Norton back-up restore. I am using an older computer that still runs on Wndows XP, I do not, nor do I plan on updating to Windows 10. But now I cannot navagate anywhere. I can open only Internet explorer. But it tells me internet not connected. I have tried to remove Norton, but it will not uninstall. I am assuming when I did the back-up that it converted it to the newer Windows 10, now I am stuck and cannot do anything. I usually use Firefox, but it will not even open the program, just makes a ding noise. Any help will be greatly appriciated. Thanks


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#2
phillpower2

phillpower2

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:welcome:   dnduncan@wowway.com,

 I do not, nor do I plan on updating to Windows 10.

 

 

I am assuming when I did the back-up that it converted it to the newer Windows 10, 

 

 

Some confusion here perhaps as Windows XP cannot be directly upgraded to Windows 10 with Windows 7 being the earliest OS that can.

Download to a USB thumb drive the Norton Removal Tool 2015 , see below;

 

Note that you should only  run this removal tool for removing a failed installation or a damaged Norton product, otherwise you can opt for normal uninstallation process.

Norton Removal Tool 2015 is portable and is designed to work with Windows 8.1, Windows 8, Windows 7, Vista, XP and 2000.

Download Norton Removal Tool 22.0.0.20

 


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