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IE 11 won't close


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#46
abrahams child

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Windows update says it's downloading ie 11 but nothing is happening. 


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#47
RKinner

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I had no problems with it this morning.  Sometimes it just takes longer.  Sometimes it gets hung and you have to reboot and try again.


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#48
abrahams child

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I'm still trying to update to ie 11 bypassing the other updates.  It has failed twice.


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#49
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You can try:

 

System Update Readiness Tool for Windows 7
 
This link is for 64 bit:
 
 
 
 
Once that runs then get
 
 KB3083710 and KB3102810 if you don't already have them.
 
 
 
Then try Windows Update again and see if you have better luck.

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#50
abrahams child

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This readiness tool seems to be hung up on looking for updates on the computer.


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#51
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It may take several hours to complete.


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#52
abrahams child

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I ran the System Update Readiness Tool for Windows 7 and the scan finally came up with an update for KB947821 which it installed.  KB 3083710I and KB3102810 were already installed.  Went ahead and did the windows updates also.  Then rebooted and ran windows update again installing IE 10 which it took.  Another reboot.  I then tried updating to IE 11 but it failed again.  I seem to be inching closer as we go.


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#53
RKinner

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Does it fail to download or fail to install?  Could be if the latter that it is trying to use the same bad download.  

 

 
Copy the next line:
 
net stop bits & Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" & net start bits
 
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter
 
Then try it again.

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#54
abrahams child

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When I ran the command prompt it came up both times with a message that says; ProgramData\Application is not recognized as an internal or external command.  operable program or batch file.


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#55
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OK.  Let's try:

 

try 
Windows Repair all in one
 
 
Download it and save it then run it.
 
You can skip to step 4 or 5 where it gives you the same picture as in the above link.
 
Make sure all of these are checked before hitting Start:
 
Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
 
 
Repair Windows Updates
 
 
Reboot when done then try your Win 11 again.

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#56
abrahams child

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Ran the tweak program but still a no go on IE 11.  Says update couldn't be installed.


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#57
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Enable logging and let's see if it will tell us what it wants.

 

https://support.micr...n-us/kb/2545723


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#58
abrahams child

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Ran the program and the problem was; Easy Fix 20095....fixed.  During trying to install through windows update it is still having issues with installing the update.


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#59
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Are you getting an error number in your Windows Update history?

 

See if downloading a new copy of IE from Microoft directly works any better.

 

https://www.microsof...-7-details.aspx

 

Can you run new VEW logs?  Perhaps there is a clue there.


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#60
abrahams child

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After a fail to install during windows update there was a Code 9C59.  I'll run VEW logs.


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