Windows update says it's downloading ie 11 but nothing is happening.
IE 11 won't close
#46
Posted 06 August 2016 - 10:31 AM
#47
Posted 06 August 2016 - 10:39 AM
I had no problems with it this morning. Sometimes it just takes longer. Sometimes it gets hung and you have to reboot and try again.
#48
Posted 06 August 2016 - 01:59 PM
I'm still trying to update to ie 11 bypassing the other updates. It has failed twice.
#49
Posted 06 August 2016 - 02:20 PM
You can try:
#50
Posted 06 August 2016 - 02:36 PM
This readiness tool seems to be hung up on looking for updates on the computer.
#51
Posted 06 August 2016 - 02:46 PM
It may take several hours to complete.
#52
Posted 06 August 2016 - 05:59 PM
I ran the System Update Readiness Tool for Windows 7 and the scan finally came up with an update for KB947821 which it installed. KB 3083710I and KB3102810 were already installed. Went ahead and did the windows updates also. Then rebooted and ran windows update again installing IE 10 which it took. Another reboot. I then tried updating to IE 11 but it failed again. I seem to be inching closer as we go.
#53
Posted 06 August 2016 - 07:20 PM
Does it fail to download or fail to install? Could be if the latter that it is trying to use the same bad download.
net stop bits & Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" & net start bits
#54
Posted 06 August 2016 - 08:11 PM
When I ran the command prompt it came up both times with a message that says; ProgramData\Application is not recognized as an internal or external command. operable program or batch file.
#55
Posted 06 August 2016 - 08:56 PM
OK. Let's try:
#56
Posted 06 August 2016 - 11:18 PM
Ran the tweak program but still a no go on IE 11. Says update couldn't be installed.
#57
Posted 06 August 2016 - 11:44 PM
Enable logging and let's see if it will tell us what it wants.
https://support.micr...n-us/kb/2545723
#58
Posted 07 August 2016 - 12:17 AM
Ran the program and the problem was; Easy Fix 20095....fixed. During trying to install through windows update it is still having issues with installing the update.
#59
Posted 07 August 2016 - 06:59 AM
Are you getting an error number in your Windows Update history?
See if downloading a new copy of IE from Microoft directly works any better.
https://www.microsof...-7-details.aspx
Can you run new VEW logs? Perhaps there is a clue there.
#60
Posted 07 August 2016 - 11:10 AM
After a fail to install during windows update there was a Code 9C59. I'll run VEW logs.
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