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Hey I didn't lock myself out of my laptop and I need some help

Started by Riri Fly , Jul 08 2016 04:56 PM

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#1
Riri Fly

Posted 08 July 2016 - 04:56 PM

New Member

Member
1 posts

I locked myself out my laptop and I need some help

#2
phillpower2

Posted 09 July 2016 - 03:55 AM

Mechanised Mod

Global Moderator
24,780 posts

:welcome: Riri Fly,

We could do with a little more info;

What happened exactly as in did you restart the computer to find yourself suddenly locked out.

Was the computer previously password protected.

Has anyone else had access to the computer and possibly changed or created a password.

Is the computer covered by any warranty.

What is the brand and model name or number of the notebook.

GTG has a strict policy regarding bypassing passwords and it depends on the answers to 4 out of the 5 questions above as to any guidance that we may be able to offer.