[ScottGu]

Greetings.

My computer i've run numerous tests on and none of them will fix the problem. all of my programs keep dying and i never am able to get to any of them. it'll come up the error and ask to send a report

here's my hijackthislog


Logfile of HijackThis v1.99.1
Scan saved at 4:32:21 PM, on 6/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\EarthLink TotalAccess\Accelerator\ElinkAcc.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.earthlink...ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://us7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://srch-us7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://srch-us7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://srch-us7.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://us7.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://us7.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3}
- C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no
file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom Popup Killer - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} -
C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} -
C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program
Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} -
C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} -
C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program
Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink
TotalAccess\TaskPanl.exe" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel
present
O8 - Extra context menu item: &Add animation to IncrediMail Style Box -
C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program
Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality -
C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} -
C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy (file missing)
O9 - Extra 'Tools' menuitem: MarketBrowser -
{17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program
Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96}
- C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -
{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} -
C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://v5.windowsupd...b?1101870259234
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -
https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn...pDownloader.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{7A9DBD0A-03B9-4818-8BA3-DFE48AADD00C}:
NameServer = 207.69.188.185 <http://207.69.188.185>
207.69.188.186<http://207.69.188.186>
O17 -
HKLM\System\CS1\Services\Tcpip\..\{7A9DBD0A-03B9-4818-8BA3-DFE48AADD00C}:
NameServer = 207.69.188.185 <http://207.69.188.185>
207.69.188.186<http://207.69.188.186>
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH -
C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany
- C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -
C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -
C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\Security Center\SymWSC.exe