[Rickles]

Hi,

 

After a System Scan I got this message, see photo.

 

What do I do next?

 

Regards

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Hello Rickles,

 

After a System Scan I got this message, see photo.

 

 

We can see that SFC was run but how was it initiated, did you do it manually and is this the scan to which you refer.

 

What do I do next?

 

 

If the computer will still boot back up all important data asap then post back, if the computer will not boot, post back and let us know the computer specs and if there is data on the HDD that you would like to try and recover.

[phillpower2]

Hello Rickles,

 

After a System Scan I got this message, see photo.

 

 

We can see that SFC was run but how was it initiated, did you do it manually and is this the scan to which you refer.

 

What do I do next?

 

 

If the computer will still boot back up all important data asap then post back, if the computer will not boot, post back and let us know the computer specs and if there is data on the HDD that you would like to try and recover.

[Rickles]

Hi,

 

The computer is running ok.

 

The scan was manually.

 

yes this is the scan, the pop up message was taken off the screen.

 

Regards

[phillpower2]

Hello Rickles,

 

As Windows seems to be running ok the following steps will hopefully put things in order for you, if not you will need to run the Deployment Imaging and Servicing Management tool (DISM for short) before SFC will be able to repair/replace any damaged or missing files, please note that it is sometimes necessary to run SFC 4 or 5 times before all repairs are carried out;

 

Download then run the Windows All in One Repair (free)  from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.

[Rickles]

Hi,

Apologies for the time taken for a reply but illness has intervened again.

But back on the mend and I should then be able to do the tests.

Regards

[phillpower2]

We understand, your health must come first and we wish you a full and speedy recovery.

[Rickles]

Hi phillpower2,

 

Thank you for your last reply, I do get these episodes and now regard the hospital as my second home.

 

OK, back to work.

 

I did a Windows clean boot and downloaded and ran the Windows All in One Repair.

The folder with the logs is 12.6Mbs  so I will not post it yet, you may want only selected ones.

During the process I noticed a couple of unusual entries and managed to copy them. I do not know if they show up in the log report.

 

Regards

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[phillpower2]

Hello Rickles,

 

Looks like you are going to need to run the Deployment Imaging and Servicing Management tool and then SFC one or more times, please see tutorial provided courtesy of Brink here How to Repair Windows 10 Image using DISM, option one, good luck and keep us posted.

[Rickles]

Hi phillpower2,

 

I have saved the whole webpage but it looks complicated.

 

All those Options are a bit scary

 

Can I get a step by step about it from somewhere?

 

Regards

[phillpower2]

Hello Rickles,

 

Easiest way that I find is as follows;

 

1: Type cmd in the search field on the task bar.

2: When Command Prompt appears, right click on it and then select Run as Administrator.

3: Copy/paste the following command  Dism /Online /Cleanup-Image /CheckHealth press Enter and wait for the results.

[Rickles]

Hi phillpower2,

 

That was a much easier way to go.

 

Result as in the attached photograph.

 

Regards

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[phillpower2]

Hello Rickles,

 

Note the message in your screenshot;

 

The component store is repairable.

 

 

Looks like the DISM has been able to do its job which is hopefully good news regarding repairing Windows.

 

DISM is reporting that the files are now available that SFC needs to complete the repairs to the OS so run SFC until you get the Windows Resource Protection did not find any integrity violations message, you may get lucky and only need to run SFC once but be prepared to run it multiple times, steps below;

 

1: Type cmd in the search field on the task bar.

2: When Command Prompt appears, right click on it and then select Run as Administrator.

3: In the elevated command prompt type sfc /scannow and press Enter. 

 

Post back with an update for us when ready.

[Rickles]

Hi phillpower2,

 

I did the scan a half dozen times but got the same message each time. See attached.

 

Regards

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[phillpower2]

Looking at your screenshot it would appear that you typed Dism /Online /Cleanup-Image /CheckHealth at the command prompt instead of sfc /scannow as was suggested in my reply #12, is that correct.

[Rickles]

Hi phillpower2,

 

Just reran the scan, as attached.

 

Regards

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