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New Laptop , came with windows 10, wont let me dwnld ANYTHING i want &

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Hi People :)


Im not exactly a computer whiz (obviously) but i like to think i know my way around for what i need...HELP!!!


I just bought a new Acer Laptop a few days ago , it came with windows 10 and a McAfee anti virus. fine.

I tried downloading the regular things i had on my old laptop, VLC media Player, Popcorn Time etc.

It wont let me. The download looks like its working fine, but at the end goes to FAILED. I cant figure out why. This is very frustrating to me.

I checked  the McAfee to see if maybe there was a firewall feature i was missing? But i still cant figure it out.


Please let me know what im doing wrong. Thanks so much!


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Enter net user in a Command Prompt. Where does your user account show?

>net user

User accounts for \\DESKTOP

Administrator            DefaultAccount           Guest

Is it under Administrator, DefaultAccount or Guest?

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