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Unable to access the internet

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Hey Guys. I am new here and was recommended by up works. I am unable to access the internet on my laptop using either WiFi or ethernet. I am not sure what is happening because I have been using the net all this whIle. Not it's saying ... secured no Internet connection. I used the internet on my phone, tablets and other devices in the house and it works just fine.
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If your laptop is running Windows, have you tried using System Restore to roll Windows back to a point in time when your computer was functioning correctly? It allows you to undo system changes without affecting your personal files, such as e-mail, documents, or photos. It only takes a minute or two and, you can even undo the System Restore.

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