[zep516]

Hello,

There's nothing left to try, something in the computer file system and or registry is corrupted. Everything we try to use to fix it fails with an error.

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does that mean i need to reformat my pc?

[King Quiambao]

does that mean i need to reformat my pc?

[zep516]

I'm afraid so, it's the best option at this point. Nothing we try can access the system to try and repair it works. I'd personally take it in and have some look at it.

[King Quiambao]

problem is, even if i want to reformat my pc, i dont have a licensed windows installer 

[zep516]

Was that an up grade from Winds 8 or other ?

Did you buy it with windows 10 ?

[King Quiambao]

upgrade from windows 7.

[zep516]

Do you have the product key for windows 7 ?

[King Quiambao]

nope, i dont have it.

 

[zep516]

Was your windows 7 a valid license on the machine and activated, and you have lost the product key ?

[King Quiambao]

yes it's a valid license

[zep516]

Then you should be ok as far as i know, you can download windows 10 onto a flash drive.

Warning this is not in my skill set, so I can't guide you.

How to clean install windows 10. See link for reference only, don't follow instructions. Just check it out... to get an idea what might be involved.

http://www.howtogeek...all-windows-10/

Please post in the windows 10 section and someone will help you to do it the correct way, start a new topic called "How to install Windows 10"

http://www.geekstogo...199-windows-10/

[King Quiambao]

Thank you very much for your time and help Joe really appreciated it will keep you updated after i re install windows

[zep516]

You're welcome King Quiambao,

Joe