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After malware infection wireless mouse left click bonkers (Resolved).


Best Answer Chicken mania , 14 October 2016 - 04:24 AM

Maybe the mouse started to fail even more after that. Thanks anyways.   Go to the full post »


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#1
Chicken mania

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After malware infection/removal, wireless mouse left-click bonkers in Windows 8

 

http://www.geekstogo...d/#entry2579694

 

I've cleaned up the system and it's okay. Then I refreshed the pc but the mouse problems persist.

 

Also, it seems to work perfectly fine in safe mode. There's supposedly a default mouse settings button in Control Panel: mouse settings but it's not there. 

 

I connected another wireless mouse and it also seems to have mouse response issues(but not click issues) too. 

 

Okay is there a test to see if it's a hardware or software issue  'Cos I can't really tell. 


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#2
phillpower2

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Hello Chicken mania,

 

Also, it seems to work perfectly fine in safe mode. 

 

 

Suggests that it is a software as opposed to a hardware issue.

 

I connected another wireless mouse and it also seems to have mouse response issues(but not click issues) too. 

 

 

Does the original mouse left click work ok when tested on another computer.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#3
Chicken mania

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http://speccy.pirifo...EYW0BCqweZC6DcN

 

I'll try to get hold of another pc. 

 

Thx for your help!
:)


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#4
phillpower2

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Hello Chicken mania,

 

The only thing that I am seeing in Speccy is that you have three different mouse drivers installed, until you can try the mouse on another computer, try uninstalling the three lots of mouse drivers, restart the computer, see if Windows detects new hardware and installs its own generic drivers, see how the mouse behaves. 


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#5
Chicken mania

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Hi phillpower2, thanks for all of your help so far!

 

I uninstalled all the drivers but that still didn't work!

 

So I finally managed to borrow someone elses' computer and guess what? The mouse really was broken! 


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#6
phillpower2

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Hello Chicken mania,

 

While not ideal you at least now know that purchasing a new mouse should resolve the issue ( odd that the mouse worked in Safe Mode  :headscratch: )

 

You are welcome btw  :) and thank you for the follow up  :thumbsup:


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#7
Chicken mania

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✓  Best Answer

Maybe the mouse started to fail even more after that.

 

Thanks anyways. :D 


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