A couple days ago I received my very first job request on Upwork. It said the details were in an .xls file they attached to the job order. I was suspicious when I opened the file and it asked to enable macros. So, I scanned the file with AVG Free and it came back negative. Because it was my first work offer, I was excited and went against my instincts and enabled the macro. I quickly realized it was a bogus job offer.
I didn't notice anything going on with my system, but the next day I received a message from Upwork:
Unfortunately, we believe your computer may be infected with a virus. This notice applies to you if the following is true:
You recently opened an .xls (Excel) or .doc (Word) file which was related to a job opening that you applied to or were invited to apply to and the file was named any of the following: The Past.doc foodvoice.xls voice.xls restvoice.xls
The file asked you to enable macros (or you already had macros enabled)
You enabled macros
Unfortunately, we’ve determined that the job opening was posted on a compromised account for the purposes of spreading malware, and the file is malicious.
If you took the above steps, please run a full antivirus scan using one of the following recommended options:
Avast Free Antivirus (free) — http://www.avast.com
Bitdefender Antivirus Plus 2016 (paid) — http://www.bitdefend.../antivirus.html
Kaspersky Anti-Virus (paid) — http://www.kaspersky.com/anti-virus
ESET NOD32 Antivirus (paid) — http://www.eset.com/...ducts/antivirus
If you need further assistance with virus, malware, or spyware removal, you may visit the Geeks to Go forums for free technical support (please note that Upwork is not affiliated in any way with Geeks to Go and we are not responsible for the content of their website):
If you need additional support, we recommend hiring a professional computer technician for spyware and virus removal.
After verifying that your computer is free of malware, please ensure the security of your online accounts (especially your Upwork and email accounts) by updating your current passwords and security questions.
For your safety, routine antivirus scans should be performed on any devices used to access your account. Never run exe or other suspicious files sent to you by users you do not know or trust; even if a trusted individual sends you an exe or other suspicious file, you should verify its safety before running it. You may upload exe and other files smaller than 64MB to http://www.virustotal.com to have them scanned by 50+ antivirus programs.
If you have any questions, please reply to this notification and we'll be happy to help. Please stay safe!
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So, I scanned my entire computer with my AVG Free and it came up clean. To be extra safe, I installed and scanned with Avast Free, and it says I have viruses. However, it doesn't give me an option to see what or where they are, just the option to Remove All. I have a few installer files which scan as viruses, and which I have already marked as safe in AVG. I'm worried that is what they are finding and I don't want to remove them. But I'm also worried that it found the actual virus from this macro and I don't know what to do. Does it seem like AVG Free would have found any malicious virus installed by the macro and I should be safe since it didn't?
Any advice is welcome.