hello,i was reading a forum post by Lucky Dearly and it sounded similar what was happening on my PC
(yesterday)
windows defender picked up malware and a virus on my PC, which caused windows defender to close and i couldn't get it to reopen as it says i am part of an organization which i am not.
i was not aware that windows defender stopped working which allowed the virus or malware to run for maybe 3hours until i noticed. i ran avg and malwarebytes and successfully got rid of the problem. but i noticed when i went on internet explorer or chrome a blank page was also opening in the background and made by PC slow. this also happened when i tried to re-download chrome. malwarebytes picked something up but it keeps coming back.
I'm not sure how to find the logs for avg or malwarebytes from yesterday
(today)
when i woke up this morning malwarebytes picked up 12 threats(a lot less than yesterday),everytime i would delete it, it would reset the PC and load back up so to be safe i scanned again an again it picked up 12 threats,im not sure what to do, i will post the log below:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 24/10/2016
Scan Time: 04:55
Logfile:
Administrator: Yes
Version: 2.2.1.1043
Malware Database: v2016.10.24.01
Rootkit Database: v2016.09.26.02
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
OS: Windows 10
CPU: x64
File System: NTFS
User: orang
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 329255
Time Elapsed: 13 min, 41 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 1
PUP.Optional.cSysSecure, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\cSysSecure, , [6c952a7383173afcd13f30919e66fc04],
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 2
PUP.Optional.HahoMedia, C:\Windows\cSysSecure, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5, , [2ad725780f8b75c1753e67b18d78f50b],
Files: 9
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\InjLogData.LogData, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\msvcr110.dll, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\SysSecure.exe.config, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\SysUtil64.dll, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\SysUtil64.dll.config, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\unins000.dat, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\Util.dll, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\WinDivert.dll, , [2ad725780f8b75c1753e67b18d78f50b],
PUP.Optional.HahoMedia, C:\Windows\cSysSecure\16.9.17.5\WinDivert64.sys, , [2ad725780f8b75c1753e67b18d78f50b],
Physical Sectors: 0
(No malicious items detected)
(end)
cSysSecure pops up in the add or remove programs but when i try to uninstall it says windows cannot find it so it wont let me.