After shutting down my desk top Dell Inspiron 545s it won't restart using the manual start button. Power supply is good, green light on back and orange light inside computer is on. Start button does nothing. Please help.
Posted 28 October 2016 - 03:22 AM
If you are not getting any error beeps at all then the case switch may need to be replaced but the green LED on the back of the PSU does not mean that the PSU is all good, an explanation below + a link to a thread regarding the same brand and model of computer from 6 years back here
Access to the inside of the computer is required to resolve this, are you confident with working inside of a computer;
As a PSU puts out various voltages +3.3V, +5V and +12V it may appear that the PSU is working correctly but it is not, any significant drop of any output can prevent the system from booting up, the other scenario is a significant increase in the output which can be worse as it can fry one or more major components such as the MB, CPU, Ram, add on video card etc.
Posted 28 October 2016 - 08:04 AM
Thank you, yes I am comfortable working inside the computer, I'm not well versed inside a computer but I"m not afraid to try.
Posted 28 October 2016 - 10:46 AM
You are ok with working inside a computer information acknowledged, thank you
The following checks require the computer case to be opened so take the following safety precautions 1st, disconnect the power cord from the wall socket and take anti static precautions before touching anything inside, you can do this by touching a bare metal part of the case.
Lay the computer flat, remove the two side panel retaining screws then slide the side off of the case.
Please post any motherboard identification details that you can see, look by the CPU and PCI-E slots for these, once we have the info we need we can do some research.
If still the original PSU, please do not be surprised if it is bad, OEM components typically only have a twelve month warranty and lasting any longer is a god send.
Posted 30 October 2016 - 05:42 PM
Mother Board info: These are the numbers on the green board - DG33M05 and SE0709 C RU us E93839
On the metal housing off to the side: AcBel PC6036 Cust ID: 241G ASUS P/N: 04G185021240DE
I hope this helps us get started.
Posted 01 November 2016 - 06:10 AM
Posted 04 November 2016 - 08:00 AM
Not heard back from you cleonard, do you still require assistance or is the issue now resolved, an update would be appreciated.
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