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Virus removal?

Virus from spam email removal

Best Answer phillpower2 , 10 November 2016 - 11:07 AM

  lpaine, Malware removal is not dealt with on the operating system forums, please see the GTG malware redirection information below. I suspect that you have some malware on your com... Go to the full post »


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#1
lpaine

lpaine

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I clicked on a spam email and got the' blue screen of death'.How do I remove virus? Have installed and run C Cleaner, Malwarebytes Anti Malware and Super Anti Spyware.


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#2
phillpower2

phillpower2

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✓  Best Answer

:welcome:  lpaine,

 

Malware removal is not dealt with on the operating system forums, please see the GTG malware redirection information below.

 

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).


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