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Not bootable computer

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#1
DR M

DR M

    The Grecian Geek

  • Malware Removal
  • 4,109 posts

A friend gave me her computer to check. 

 

It can't boot. 

 

The initial error was 000000e > a required device isn't connected or can't be accessed.

 

I created a Windows 10 media creation tool and tried Method 1 here: FIX: A required device isn't connected or can't be accessed 0x000000E on Windows 10/8/8.1 - WinTips.org

 

However, I am still getting this: Total identified Windows installations: 0

 

After that, I removed the disk (it's an SSD actually) and put it in an external case. It flashes, and shows for a while system reserve as a disk (D). Sometimes, disk E also appears and disappears (it's the SSD). Then, everything disappears, and again the same thing. 

 

I put the SSD back in the computer, and now I'm getting a different error: 000000f > BCD is missing or corrupted. 

 

I tried to run Diskpart > list disk > list partition (the Windows disk and partition are shown), but I get the error: Diskpart has encountered an error. A device which does not exist was specified. 

 

Is the disk dead or there is something I miss? 

 

 


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#2
DR M

DR M

    The Grecian Geek

  • Topic Starter
  • Malware Removal
  • 4,109 posts

I forgot to say that the SSD is new. She replaced it last year. 


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