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BSOD Video Scheduler Internal Error.

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#1
corn4ahead

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Hello, I have Dell XPS15 L50x running Windows 10. I am trying to play a few PC games (sims 3 at the moment). I cannot get the game to run for more than a few minutes before it freezes and then I get the BSOD with the Video Scheduler Internal Error message.

I have a Nvidia GT 540m graphics card. I looked up soom articles online and they suggested I use CCleaner to fix potential registry errors. So I did that.

It was also suggested that I completely uninstall all Nvidia files/drivers and reinstall them. So I also did that. I haven't gotten the BSOD screen yet but the game still freezes just minutes into playing. I'm sure I will get it again at some point.

Anyway, I was able to run sims 3 with minimal issues prior to the Win 10 update. Do you guys have any suggestions?
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#2
FreeBooter

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Maybe Windows 10 graphics card driver is buggy you can install Windows 7, 8 and Windows 8.1 drivers see any one of these drivers will resolve your issue.


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#3
corn4ahead

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Ok so I forced the game to run off the internal HD graphics and it seems to work OK. So this seems like its a graphic card issue. Is there anyway to fix this issue without having to downgrade to an older OS?


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#4
FreeBooter

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You have miss understand me Windows 10 is compatible with Windows 7, 8 and Windows 8.1 graphic card drivers try graphic card driver from these versions of the Windows OS.


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#5
corn4ahead

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You have miss understand me Windows 10 is compatible with Windows 7, 8 and Windows 8.1 graphic card drivers try graphic card driver from these versions of the Windows OS.

So I am trying to install the older drivers of the Nvidia graphics card. I got to the installation screen and it said that the installation could not continue because those drivers are not compatible with the Windows OS that is installed on my system.
 
Any suggestions?

EDIT: tried a clean install with the Nvidia Windows 10 drivers and still freezing. If I force the game to run on the Integrated graphics (Intel HD graphics 3000), it seems to work just fine but on low quality settings.

Edited by corn4ahead, 06 December 2016 - 09:00 PM.

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#6
FreeBooter

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Are you installing correct bit version of the drivers?

You can install the driver in compatibility mode. Right Click the driver installation file and select Properties/Compatibility Tab. Select the appropriate options in from the list.


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#7
corn4ahead

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I did that. I tried to install Windows 7 driver on Windows 7 compatibility mode and Windows 8 the same way. My system is 64 bit. I used the correct version. It makes it to the installation screen and then stops and says it isn't compatible.
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#8
FreeBooter

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That is strange i never had that issue before can you give me the link to where you have downloaded the drivers from.


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#9
corn4ahead

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http://www.nvidia.co...aspx?lang=en-us

 

I used this link and then selected GeForce GT 540M, Windows 10 (64bit). I also used the same thing to get the Windows 7/8 drivers.

 

 

EDIT: The attached image is what it says when I try to download the Windows 7/8 drivers.

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Edited by corn4ahead, 07 December 2016 - 03:36 PM.

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#10
FreeBooter

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Download the graphic card  driver from Dell website.


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#11
corn4ahead

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I did that and I think it installed correctly. I used a Windows 7 one. Still froze and got BSOD. Maybe it's a registry error?
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#12
FreeBooter

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Your laptop should have Intel graphic controller integrated within CPU install latest driver for the Intel graphic controller.


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#13
corn4ahead

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Your laptop should have Intel graphic controller integrated within CPU install latest driver for the Intel graphic controller.

Yeah, and like I said, it seems to run fine off that Intel integrated chip. However, it should be using the Nvidia dedicated graphics card and I cannot seem to get it to run correctly with the Nvidia chip.


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#14
FreeBooter

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Can you please upload the BSOD memory dump files stored at C:\Windows\Minidump folder.


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#15
corn4ahead

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It says that I am not permitted to upload that type of file.


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