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windows can't install a specific update

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#1
artzi

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It's been almost 2 months since this started.Windows try to install it.It restarts ats 17% then restart again and says it failed.One thing i noticed is that the code of the update changed.At start i had KB3200970 then KB3201845 and now i have KB3206632.Even though they are different codes it's the same update cause the new code takes the place of the old one.I tried to explain it as much as i can if you need further info let me know.

 

This is the update.

Update for Windows 10 Version 1607 for systems based on x64 (KB3206632)

 

Thank you for your time.


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#2
123Runner

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Try a standalone version.

KB3200970 is at www.catalog.update.microsoft.com/Search.aspx?q=KB3200970

 

KB3201845 replaces KB3200970 as you saw. There isn't a standalone file that I could find.

 

KB3206632 has pre-requisite of needing (KB3199986). 

The standalone is at www.catalog.update.microsoft.com/Search.aspx?q=KB3206632


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#3
artzi

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Nothing still does the same thing.I had tried that like a month ago and still didnt do anything.I had KB3199986 installed by the way.


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#4
FreeBooter

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Maybe downloaded cache of these updates are corrupted you can delete the downloaded Windows update caches and see if issue resolves.
 
1. Please open the Command Prompt by simply holding down the BxVxp04.png + X keys and select the option “Command Prompt (Admin)” from the menu.

rS4b5c0.jpg


2. Type following command and press Enter key.
 

Rd /s /q %systemroot%\SoftwareDistribution

3. Restart your computer and try installing failed updates.


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#5
artzi

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It couldn't delete anything cause it said they were used by another process.


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#6
FreeBooter

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I'm sorry i forget to stop Windows Update service execute below commands:

Sc Stop wuauserv


Rd /s /q %systemroot%\SoftwareDistribution

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#7
artzi

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It deleted the file i restarted.Installed the standalone.When it told me to restart i restarted and then did the same thing.Went to 17% and failed.


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#8
FreeBooter

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Don't install standalone update try install the update with Windows Update applet.

Please try below programs one at time.

 

"Download and run the Windows Update Troubleshooter"
https://support.micr...-troubleshooter

"Automatically reset Windows Update components"
https://support.micr...en-us/kb/971058

 

 

 

Open Command Prompt as a administrator by pressing  Win + X, and then press A letter key.

Run below command from Command Prompt that is open as administrator.
 

Sfc  /Scannow

You would use DISM to fix Windows component store corruption when a sfc /scannow command is unable to repair corrupted or modified Windows system files because the component store (source) is corrupted.
 

Dism /Online /Cleanup-Image /RestoreHealth

SFC should be able to repair the files afterwards. Execute below command to make sure corrupted system files repaired.
 

Sfc  /Scannow

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#9
artzi

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The first troubleshooter found 5 problems and fixed them but it would find them again after and fix them again.

 

The 2nd troubleshooter when the update wanted a restart it found one problem saying "service registration is missing or corrupt" not fixed.After i tried to restart so it would install the update it failed and after i checked with it again it found 3 things that it fixed and one not fixed  "saying potential windows update database error detected".

 

Sfc scannow found no problem


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#10
FreeBooter

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You can try  repair install Windows 10 you will not lose any personal files, settings and install programs.


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#11
artzi

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Seems to be fixed thank you.You can close it.I'll reopen it if anything happens.


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#12
FreeBooter

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You are very welcome!


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