my computer has started to run really slow and i dont know how to fix this. please help.
Computer is Running really slow all of a sudden
Started by
artem000000
, Feb 09 2017 06:34 PM
#2
Posted 09 February 2017 - 08:28 PM
RKinner
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- Expert
-
- 24,625 posts
Malware Expert
Get the free version of Speccy:
http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button - Do NOT press the large Start Download button on the upper left!)
Download, Save and Install it. Tell it you do not need CCLEANER. Run Speccy. When it finishes (the little icon in the bottom left will stop moving),
File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System.
(It will be near the top about 10 lines down.) Save the file. Attach the file to your next post. (More Reply Options, Choose File, Open, Attach This File)
Get Process Explorer
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
Click twice on the CPU column header to sort things by CPU usage with the big hitters at the top.
Wait a full minute then:
File, Save As, Save. Note the file name. Open the file on your desktop and copy and paste the text to a reply.
Copy the next 2 lines:
TASKLIST /SVC > \junk.txt
notepad \junk.txt
Open an Elevated Command Prompt:
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open. Copy and paste the text from notepad into a reply.
#3
Posted 10 February 2017 - 01:09 PM
artem000000
- Topic Starter
-
- Member
-
- 18 posts
Member
Image Name PID Services
========================= ======== ============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 464 N/A
csrss.exe 696 N/A
csrss.exe 800 N/A
wininit.exe 820 N/A
services.exe 900 N/A
winlogon.exe 908 N/A
lsass.exe 944 KeyIso, SamSs, VaultSvc
svchost.exe 332 BrokerInfrastructure, DcomLaunch, LSM,
PlugPlay, Power, SystemEventsBroker
svchost.exe 596 RpcEptMapper, RpcSs
dwm.exe 924 N/A
svchost.exe 664 Appinfo, BITS, DoSvc, gpsvc, IKEEXT,
iphlpsvc, LanmanServer, lfsvc, ProfSvc,
Schedule, SENS, ShellHWDetection, Themes,
UserManager, Winmgmt, wlidsvc, WpnService
svchost.exe 1060 AudioEndpointBuilder,
DeviceAssociationService, DsSvc, hidserv,
NcbService, Netman, PcaSvc, StorSvc,
SysMain, TrkWks, WdiSystemHost, wudfsvc
svchost.exe 1068 Dhcp, EventLog, lmhosts, TimeBrokerSvc,
wscsvc
svchost.exe 1076 bthserv, CDPSvc, EventSystem, FontCache,
LicenseManager, netprofm, nsi,
WdiServiceHost, WinHttpAutoProxySvc
NVDisplay.Container.exe 1296 NVDisplay.ContainerLocalSystem
svchost.exe 1412 CryptSvc, Dnscache, LanmanWorkstation,
NlaSvc
svchost.exe 1460 BFE, CoreMessagingRegistrar, DPS, MpsSvc
svchost.exe 1640 Audiosrv
svchost.exe 1700 Wcmsvc
nvxdsync.exe 1792 N/A
svchost.exe 1816 WlanSvc
spoolsv.exe 2016 Spooler
svchost.exe 2136 PolicyAgent
svchost.exe 2196 DiagTrack
mDNSResponder.exe 2204 Bonjour Service
AppleMobileDeviceService. 2212 Apple Mobile Device Service
GfExperienceService.exe 2228 GfExperienceService
LMIGuardianSvc.exe 2404 LMIGuardianSvc
mfevtps.exe 2424 mfevtp
mfemms.exe 2468 mfemms
nvstreamsvc.exe 2488 NvStreamSvc
NvNetworkService.exe 2508 NvNetworkService
ModuleCoreService.exe 2528 ModuleCoreService
PnkBstrA.exe 2568 PnkBstrA
PEFService.exe 2648 PEFService
svchost.exe 2484 stisvc
mfevtps.exe 3172 N/A
Memory Compression 3236 N/A
nvstreamsvc.exe 3360 N/A
SearchIndexer.exe 3844 WSearch
conhost.exe 612 N/A
mcshield.exe 1468 N/A
mfefire.exe 2520 N/A
mfefire.exe 2832 mfefire
McSvHost.exe 2632 HomeNetSvc, McBootDelayStartSvc, McMPFSvc,
McNaiAnn, mcpltsvc, McProxy
McCSPServiceHost.exe 4348 mccspsvc
mcapexe.exe 4424 McAPExe
svchost.exe 3868 QWAVE, SSDPSRV
McClientAnalytics.exe 3444 ClientAnalyticsService
mcsacore.exe 3772 McAfee SiteAdvisor Service
svchost.exe 5592 StateRepository, tiledatamodelsvc
ModuleCoreService.exe 6136 N/A
nvstreamsvc.exe 5152 N/A
conhost.exe 4816 N/A
conhost.exe 4880 N/A
sihost.exe 5292 N/A
svchost.exe 5280 CDPUserSvc_f2ffe, OneSyncSvc_f2ffe,
PimIndexMaintenanceSvc_f2ffe,
UnistoreSvc_f2ffe, UserDataSvc_f2ffe
taskhostw.exe 5344 N/A
RuntimeBroker.exe 5848 N/A
explorer.exe 5424 N/A
ShellExperienceHost.exe 5168 N/A
SearchUI.exe 5316 N/A
nvtray.exe 6908 N/A
SettingSyncHost.exe 6996 N/A
NvBackend.exe 7140 N/A
iTunesHelper.exe 5432 N/A
OneDrive.exe 6840 N/A
Steam.exe 6856 N/A
Skype.exe 5452 N/A
iPodService.exe 3820 iPod Service
McUICnt.exe 8004 N/A
McPvTray.exe 7724 N/A
steamwebhelper.exe 2788 N/A
SteamService.exe 5476 Steam Client Service
SkypeBrowserHost.exe 8236 N/A
fontdrvhost.exe 6816 N/A
chrome.exe 8532 N/A
chrome.exe 9016 N/A
chrome.exe 9124 N/A
chrome.exe 9072 N/A
chrome.exe 8608 N/A
chrome.exe 9196 N/A
cmd.exe 7072 N/A
conhost.exe 8372 N/A
McChHost.exe 8320 N/A
chrome.exe 8644 N/A
ApplicationFrameHost.exe 7232 N/A
Microsoft.Photos.exe 5404 N/A
audiodg.exe 8420 N/A
chrome.exe 3704 N/A
chrome.exe 6004 N/A
WmiPrvSE.exe 10304 N/A
Speccy64.exe 10868 N/A
chrome.exe 3504 N/A
WmiPrvSE.exe 7024 N/A
svchost.exe 5876 p2pimsvc, PNRPsvc
WmiPrvSE.exe 11072 N/A
procexp.exe 9776 N/A
procexp64.exe 3816 N/A
dllhost.exe 10680 N/A
backgroundTaskHost.exe 10516 N/A
svchost.exe 9480 WbioSrvc
WmiApSrv.exe 4336 wmiApSrv
cmd.exe 8924 N/A
conhost.exe 10876 N/A
tasklist.exe 7628 N/A
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 94.99 0 K 4 K 0
SkypeBrowserHost.exe 1.23 68,604 K 100,372 K 8236 Skype Browser Host Skype Technologies (Verified) Skype Software Sarl
procexp64.exe 0.88 34,028 K 72,980 K 3816 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
svchost.exe 0.38 26,996 K 59,676 K 664 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
Speccy64.exe 0.35 19,572 K 52,388 K 10868 Speccy Piriform Ltd (Verified) Piriform Ltd
System 0.32 152 K 11,024 K 4
Interrupts 0.29 0 K 0 K n/a Hardware Interrupts and DPCs
dwm.exe 0.26 44,396 K 40,200 K 924 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 0.22 6,444 K 12,996 K 11072 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
Steam.exe 0.20 72,700 K 96,556 K 6856 Steam Client Bootstrapper Valve Corporation (Verified) Valve
chrome.exe 0.14 75,592 K 124,520 K 8532 Google Chrome Google Inc. (Verified) Google Inc
mcapexe.exe 0.13 3,144 K 11,020 K 4424 McAfee Access Protection McAfee, Inc. (Verified) McAfee
chrome.exe 0.12 105,580 K 128,512 K 3704 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.09 262,668 K 270,440 K 6004 Google Chrome Google Inc. (Verified) Google Inc
audiodg.exe 0.07 7,292 K 12,328 K 8420 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 0.07 21,476 K 30,220 K 7024 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
Skype.exe 0.06 92,780 K 122,948 K 5452 Skype Skype Technologies S.A. (Verified) Skype Software Sarl
steamwebhelper.exe 0.05 17,320 K 38,160 K 2788 Steam Client WebHelper Valve Corporation (Verified) Valve
csrss.exe 0.03 2,584 K 10,212 K 800 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.02 49,976 K 110,908 K 5424 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.02 5,820 K 11,424 K 596 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
nvstreamsvc.exe 0.02 3,532 K 10,848 K 3360 NVIDIA Streamer Service NVIDIA Corporation (Verified) NVIDIA Corporation
nvstreamsvc.exe 0.02 7,236 K 16,072 K 5152 NVIDIA Streamer Service NVIDIA Corporation (Verified) NVIDIA Corporation
nvstreamsvc.exe 0.01 4,220 K 13,468 K 2488 NVIDIA Streamer Service NVIDIA Corporation (Verified) NVIDIA Corporation
McChHost.exe 0.01 4,212 K 12,432 K 8320 SiteAdvisor McAfee, Inc. (Verified) McAfee
SearchIndexer.exe < 0.01 39,380 K 36,704 K 3844 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
iPodService.exe < 0.01 2,208 K 8,292 K 3820 iPodService Module (64-bit) Apple Inc. (Verified) Apple Inc.
SteamService.exe < 0.01 7,500 K 14,440 K 5476 Steam Client Service Valve Corporation (Verified) Valve
chrome.exe < 0.01 54,100 K 67,524 K 3504 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe < 0.01 43,000 K 56,084 K 9072 Google Chrome Google Inc. (Verified) Google Inc
AppleMobileDeviceService.exe < 0.01 3,468 K 12,044 K 2212 MobileDeviceService Apple Inc. (Verified) Apple Inc.
RuntimeBroker.exe < 0.01 20,192 K 56,800 K 5848 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
NvBackend.exe < 0.01 12,616 K 22,736 K 7140 NVIDIA GeForce Experience Backend NVIDIA Corporation (Verified) NVIDIA Corporation
PnkBstrA.exe < 0.01 1,304 K 6,108 K 2568 (Verified) Even Balance
svchost.exe < 0.01 8,832 K 35,348 K 5280 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 113,976 K 119,160 K 1060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
NvNetworkService.exe < 0.01 1,592 K 6,228 K 2508 NVIDIA Network Service NVIDIA Corporation (Verified) NVIDIA Corporation
iTunesHelper.exe < 0.01 4,048 K 15,748 K 5432 iTunesHelper Apple Inc. (Verified) Apple Inc.
nvxdsync.exe < 0.01 8,664 K 23,480 K 1792 NVIDIA User Experience Driver Component NVIDIA Corporation (Verified) NVIDIA Corporation
csrss.exe < 0.01 1,704 K 4,732 K 696 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
WmiPrvSE.exe 6,824 K 19,724 K 10304 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,164 K 30,080 K 908 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,088 K 5,288 K 820 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe 38,888 K 50,748 K 5344 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 12,964 K 25,224 K 1460 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 12,628 K 29,064 K 332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,348 K 20,148 K 5592 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,904 K 19,008 K 1412 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 14,160 K 23,732 K 1068 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,864 K 15,420 K 1816 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 10,368 K 25,304 K 1076 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,328 K 11,932 K 1700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,292 K 23,112 K 2196 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,756 K 10,364 K 1640 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,760 K 8,628 K 3868 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,684 K 7,220 K 5876 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,088 K 8,444 K 2484 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,624 K 6,864 K 2136 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
spoolsv.exe 5,948 K 57,524 K 2016 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 420 K 1,224 K 464 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
sihost.exe 5,416 K 21,800 K 5292 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 35,040 K 67,568 K 5168 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
SettingSyncHost.exe 12,360 K 3,840 K 6996 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows
services.exe 3,800 K 9,304 K 900 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 57,364 K 95,828 K 5316 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,004 K 10,688 K 9776 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PEFService.exe 1,580 K 7,868 K 2648 Intel Security PEF Service Intel Security, Inc. (Verified) McAfee
OneDrive.exe 7,224 K 29,888 K 6840 Microsoft OneDrive Microsoft Corporation (Verified) Microsoft Corporation
nvtray.exe 3,760 K 14,044 K 6908 NVIDIA Settings NVIDIA Corporation (Verified) NVIDIA Corporation
NVDisplay.Container.exe 4,720 K 12,860 K 1296 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
ModuleCoreService.exe 10,740 K 29,440 K 2528 McAfee Module Core Service McAfee, Inc. (Verified) McAfee
ModuleCoreService.exe 3,640 K 11,464 K 6136 McAfee Module Core Service McAfee, Inc. (Verified) McAfee
Microsoft.Photos.exe Suspended 118,092 K 81,716 K 5404 (No signature was present in the subject)
mfevtps.exe 5,224 K 10,800 K 3172 McAfee Process Validation Service McAfee, Inc. (Verified) McAfee
mfevtps.exe 1,716 K 6,336 K 2424 McAfee Process Validation Service McAfee, Inc. (Verified) McAfee
mfemms.exe 2,404 K 7,528 K 2468 McAfee Management Service McAfee, Inc. (Verified) McAfee
mfefire.exe 4,060 K 10,888 K 2520 McAfee Core Firewall Service McAfee, Inc. (Verified) McAfee
mfefire.exe 1,512 K 6,316 K 2832 McAfee Core Firewall Service McAfee, Inc. (Verified) McAfee
Memory Compression 64 K 28,176 K 3236
mDNSResponder.exe 1,664 K 6,520 K 2204 Bonjour Service Apple Inc. (Verified) Apple Inc.
McUICnt.exe 23,880 K 1,780 K 8004 McAfee McAfee, Inc. (Verified) McAfee
McSvHost.exe 49,188 K 48,520 K 2632 McAfee Service Host McAfee, Inc. (Verified) McAfee
mcshield.exe 242,764 K 224,632 K 1468 McAfee Scanner service McAfee, Inc. (Verified) McAfee
mcsacore.exe 16,572 K 4,360 K 3772 McAfee WebAdvisor McAfee, Inc. (Verified) McAfee
McPvTray.exe 1,984 K 592 K 7724 McAfee File Lock Monitor McAfee, Inc. (Verified) McAfee
McCSPServiceHost.exe 5,816 K 19,328 K 4348 McAfee CSP Service Host McAfee, Inc. (Verified) McAfee
McClientAnalytics.exe 445,524 K 445,072 K 3444 AnalyticsSDK Intel Security (Verified) McAfee
lsass.exe 6,868 K 16,540 K 944 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
LMIGuardianSvc.exe 1,712 K 8,556 K 2404 LMIGuardianSvc LogMeIn, Inc. (Verified) LogMeIn
GfExperienceService.exe 2,120 K 7,900 K 2228 NVIDIA GeForce Experience Service NVIDIA Corporation (Verified) NVIDIA Corporation
fontdrvhost.exe 816 K 3,540 K 6816 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 5,280 K 9,768 K 8372 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 5,008 K 8,336 K 612 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 1,568 K 6,804 K 4816 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 1,264 K 5,508 K 4880 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
cmd.exe 3,164 K 3,920 K 7072 Windows Command Processor Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 58,984 K 72,872 K 8644 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 24,076 K 28,176 K 9196 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 26,256 K 31,976 K 8608 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 3,120 K 8,336 K 9016 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,984 K 9,308 K 9124 Google Chrome Google Inc. (Verified) Google Inc
ApplicationFrameHost.exe 7,176 K 21,776 K 7232 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
Attached Files
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DESKTOP-9I7M35L.txt 129.22KB
1001 downloads
#4
Posted 10 February 2017 - 02:43 PM
RKinner
-
- Expert
-
- 24,625 posts
Malware Expert
C7Attribute name UltraDMA CRC Error CountReal value 10,999Current 200Worst 192Threshold 0Raw Value 0000002AF7Status Good
Above from the Speccy log. This may or may not be important but it's something to watch:
DescriptionUltraDMA CRC Error Count S.M.A.R.T. parameter indicates the total quantity of CRC errors during UltraDMA mode. The raw value of this attribute indicates the number of errors found during data transfer in UltraDMA mode by ICRC (Interface CRC).
RecommendationsThis parameter is considered informational by the most hardware vendors. Although degradation of this parameter can be an indicator of drive aging and/or potential electromechanical problems, it does not directly indicate imminent drive failure. Regular backup is recommended. Pay closer attention to other parameters and overall drive health.
This guy says:
- UDMA CRC Error Count = cabling errors; if this is higher than 1000 and increasing you have severe cabling problems; under 100 does not need to trigger any alarm. Technically this means the receiving end did receive a corrupted version of the data that was sent by the transmitter; the corruption was detected by CRC which means the data is NOT accepted and the request will be sent again.
My opinion: Any error is going to slow down the PC especially one where it has to retransmit data. If the 2nd guy is correct you might be able to fix it by just replacing (or even reseating) the SATA cable to the hard drive. It might just be dirty contacts and reseating the cable might clean them enough to make a difference. Hang on to Speccy and use it to monitor your hard drive's SMART attribute values. If the one I quoted above keeps going up then the drive may need to be replaced.
Your Process Explorer log doesn't show any problems.
Let's see what dism and sfc say:
Open an elevated command prompt:
If you open an elevated command prompt it will by default open in c:\Windows\system32
Once you have an elevated command prompt:
Type(with an Enter after the line):
DISM /Online /Cleanup-Image /RestoreHealth
(I use two spaces so you can be sure to see where one space goes.)
This will take a while *10-15 min) to complete. Once the prompt returns:
Reboot. Open an elevated Command Prompt again and type (with an Enter after the line):
sfc /scannow
This will also take a few minutes.
When it finishes it will say one of the following:
Windows did not find any integrity violations (a good thing)
Windows Resource Protection found corrupt files and repaired them (a good thing)
Windows Resource Protection found corrupt files but was unable to fix some (or all) of them (not a good thing)
If you get the last result then type:
findstr /c:"[SR]" \windows\logs\cbs\cbs.log > \junk.txt
Hit Enter. Then type::
notepad \junk.txt
Hit Enter.
Copy the text from notepad and paste it into a reply.
After you finish SFC, regardless of the result:
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
* System
4. Under 'Select type to list', select:
* Error
* Warning
Then use the 'Number of events' as follows:
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply then repeat but select Application. (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)
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