Please help!!
Keyboard and cursor frozen on Samsung laptop
Started by
tallula28
, Feb 12 2017 08:09 AM
#1
Posted 12 February 2017 - 08:09 AM
Please help!!
#2
Posted 12 February 2017 - 09:07 AM
Is this still XP?
Can you boot into Safe Mode with Networking?
(Reboot and when you see the maker's logo, hear a beep or it talks about F8, start tapping the F8 key slowly. Keep tapping until the Safe Mode Menu appears and choose Safe Mode with Networking. Login with your usual login.)
#3
Posted 12 February 2017 - 02:55 PM
Thank you for your reply. I have now managed to solve this by plugging in a mouse and doing a system restore and it's working again! Don't know what caused this though.
#4
Posted 12 February 2017 - 07:43 PM
OK. Glad you fixed it.
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