Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

mbamswissarmy.sys


  • Please log in to reply

#1
jdnguyen

jdnguyen

    New Member

  • Member
  • Pip
  • 1 posts

i'm currently having this issue that won't allow me to boot.
I tried running AVG anti-virus but that came up short.
I'm unable to figure this thing out. as I look around and it said to run FRST64 but i don't know how to get it to run.
I'm currently on windows 7
is there a way to run it without window recovery option?
 


  • 0

Advertisements


#2
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts
Hello jdnguyen and :welcome:

My name is Bruce1270 and I will be helping you with your malware problem.

A few things before we get started.
  • Please read all instructions carefully. If there is anything you do not understand please ask me first before doing anything.
  • Please be patient. I am a volunteer who does this in my spare time so I will try to get back to you as soon as possible.
  • Please follow all instructions in the order given.
  • Please do not install any other software unless advised. This may hinder the removal process.
  • At the top of your post, please click on the "Follow this topic" button and make sure that the "Received notification" box is checked and set to "Instantly" This will send an email to you as soon as I reply to your topic, allowing us to solve your problem faster.
  • Please make sure you reply within 4 days to my responses, if there is no reply within 4 days, the topic will be closed and you will need to request the topic be reopened.


    Important!

    Please save or print off these instructions. Part of this fix may require you to be in safe mode where you will not be able to access the internet or my instructions!

    I would strongly recommend you back up your personal data and folders before we begin.

    Malware removal can be very long, complicated and may take multiple steps. I understand this may be frustrating but please stay with this topic until your machine is declared clean. The results will hopefully be very rewarding. :happy:
    As we go along please tell me how the computer is running now. Please be as descriptive as possible e.g. I'm still getting web redirects, I am unable to access the internet etc.

    OK. Let's move on.


    Couple of questions
  • Are you able to boot up at all to safe mode?
  • Are you a 32 or 64 bit version of windows 7?

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP