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Bluetooth on Presario with Windows 7


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#1
garychicago

garychicago

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I bought a portable speaker (Sony SRS-XB2) for my laptop. It is supposed to work with Bluetooth, but although there are bluetooth icons on my laptop (HP Compaq Presario CQ57, with Windows 7), I can't actually use bluetooth. (This confuses me, but never mind.) The speakers work on my smartphone (Samsung S5), but the Presario can't find it. The guy at Best Buy said I can connect it without Bluetooth by using the charger cable in my USB port. He was wrong - no sound. He also told me I could get a Bluetooth transmitter. Best Buy sells them for $25. Online I found prices from $7.57 (Walmart) to $110. (Also, some of them are called 'adapters' and some are called 'dongles' - What's that about?)


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#2
phillpower2

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Hello garychicago,

 

Not all models of the HP Compaq Presario CQ57 have Bluetooth, have you checked in the Device Manager to confirm that there is a BT device and if there is does there happen to be a yellow ! or red X against the device.

 

The user manual is very basic for the Sony-SRSXB2 range and it does not mention being able to connect via USB to transmit audio.


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