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Bluetooth on Presario with Windows 7

Started by garychicago , Mar 30 2017 06:09 PM

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#1
garychicago

Posted 30 March 2017 - 06:09 PM

New Member

Member
2 posts

I bought a portable speaker (Sony SRS-XB2) for my laptop. It is supposed to work with Bluetooth, but although there are bluetooth icons on my laptop (HP Compaq Presario CQ57, with Windows 7), I can't actually use bluetooth. (This confuses me, but never mind.) The speakers work on my smartphone (Samsung S5), but the Presario can't find it. The guy at Best Buy said I can connect it without Bluetooth by using the charger cable in my USB port. He was wrong - no sound. He also told me I could get a Bluetooth transmitter. Best Buy sells them for $25. Online I found prices from $7.57 (Walmart) to $110. (Also, some of them are called 'adapters' and some are called 'dongles' - What's that about?)

#2
phillpower2

Posted 01 April 2017 - 04:17 AM

Mechanised Mod

Global Moderator
24,780 posts

Hello garychicago,

Not all models of the HP Compaq Presario CQ57 have Bluetooth, have you checked in the Device Manager to confirm that there is a BT device and if there is does there happen to be a yellow ! or red X against the device.

The user manual is very basic for the Sony-SRSXB2 range and it does not mention being able to connect via USB to transmit audio.