Ok...I had Xfinity/ Comcast come out on the 3/23 to fix our main TV that was freezing. My computer was fine until the following day when my PC problems started on 3/24.
I had them come out 2 more times 27th & 29th. I felt Xfinity had caused the problem, but they said nothing they did was causing my computer problem since all other computers, TVs & phone in the house were working properly.
On the 30th, I was turning PC off & on trying to fix & that's when music started & the PC booted up & worked fine for several days but then quit again. Never would boot up completely after that one time. That's when I contacted Geeks To Go.
Back to restore point info:
Not sure to select 22nd or 14th?
Could the Critical update played a part?
I'm looking at restore points on "System Restore". I see these listed. I didn't list the exact times done:
3/30/17 Automatic Restore Point - System
3/22/17 Auto Restore Point - System
3/14/17 Windows Update - Critical Update (I assume this was done automatic b/c I don't recall doing it)
No, I don't have the Windows install 10 DVD disk. I installed it online a couple of weeks prior to the Free Install period expired in 2016. I might be able to contact MS or find online if I can do another free online upgrade since having problems? Originally my PC was Windows 7 which I loved!!
Edited by dee71, 09 April 2017 - 09:22 AM.