My laptop Compaq Presario with windows 7ultimate crashes with blue screen
I get an error that closes the PC. It is described here in the log
But I don’t know what any of this means so I hope there is someone here who understands this better than I and can help me.
C:\Users\dorrit\AppData\Local\Temp\WER-157529-0.sysdata.xml
Logname: System
source: Microsoft-Windows-Kernel-Power
Date: 13-04-2017 13:00:47
event-id: 41
jobcategory:(63)
Level: Critical
Keyword: (2)
User: SYSTEM
Computer: dorrit-PC
Description:
The system has rebooted without first shutting down. This error may be because the system has stopped responding, crashed, or the power disappeared unexpectedly.
event-Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2017-04-13T11:00:47.593217700Z" />
<EventRecordID>16017</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>dorrit-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Edited by gotsaed, 19 April 2017 - 06:30 AM.