Hello again Merry,
I have been deleting PUP's since I downloaded Malwarebytes but what you are telling me is to NOT delete them anymore until I check in with the Malware removal forum?
Not saying that no, only that we cannot suggest or help with anything that could be malware related, if what I suggest below does not help I will ask for a malware removal expert to take a look for you.
Dear All who have helped me over these last 2+ weeks, I believe that if I understand enough about computers anything I do won't work according to the maintenance man. He pulled up some page on my computer which said the equalivant of : this computer is not set up for wifi. I don't know which page he was reading but the whole screen was blue. Does this mean that all along I needed a wifi card like Artellos suggested on page 1?
You do not need an internal wi-fi card no, a working USB dongle will suffice.
Not sure who or what type of maintenance man you are referring to but would suggest that you only stick with the guidance of either them or GTG and not both, that would be a recipe for disaster
p.s. I am not giving up if you are still willing to help if you can
We will be here for as long as it takes so no worries there.
What I suggest now, run Autoruns as Administrator and then delete all of the BitDefender, Byte, Canon HP, Kromtech and Panda entries, restart the computer, run Autoruns to confirm that they are all gone then get back to us with an update.
Please do not delete anything that has not been suggested above.
Got to head back to work now I`m afraid
Edit to add, can you make sure that Windows Defender continues to protect your computer while you are trouble shooting.