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Removal instructions for Fix It

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Content is republished with permission from Malwarebytes.

What is Fix It?

The Malwarebytes research team has determined that Fix It is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.

How do I know if I am infected with Fix It?

This is how the main screen of the sytem optimizer looks:


You will find these icons in your taskbar, startmenu, and on your desktop:


and see this type of warnings during install:


and these screens during "operations":



You may see this entry in your list of installed programs:


and these tasks in your Task Scheduler:


How did Fix It get on my computer?

These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their site.

How do I remove Fix It?

Our program Malwarebytes can detect and remove this potentially unwanted application.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Fix It?
  • No, Malwarebytes removes Fix It completely.
  • This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this system optimizer.

As you can see below the full version of Malwarebytes would have protected you against the Fix It installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.


Technical details for experts

You may see these entries in FRST logs:

 () C:\Program Files (x86)\FixIt\FixIt.exe
 C:\Users\{username}\AppData\Roaming\Fix It
 C:\Program Files (x86)\FixIt
 C:\Windows\System32\Tasks\Fix It Monitor
 C:\Users\Public\Desktop\Launch Fix It.lnk
 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Fix It

Fix It (HKLM-x32\...\FixIt) (Version: - FixIt)
Task: {15D5C4B5-35D1-49D6-86B3-4A886C3E1CE6} - System32\Tasks\FixItPeriod => C:\Program Files (x86)\FixIt\FixIt.exe [2016-12-26] ()
Task: {2305E55A-A6EB-4E70-9DA2-60EB79C9A271} - System32\Tasks\Fix It Monitor => C:\Program Files (x86)\FixIt\FixItConsole.exe [2016-12-26] ()
Task: C:\Windows\Tasks\FixItPeriod.job => C:\Program Files (x86)\FixIt\FixIt.exe
Alterations made by the installer:

File system details [View: All details] (Selection)
    Adds the folder C:\Program Files (x86)\FixIt
       Adds the file FixIt.exe"="12/26/2016 10:48 AM, 4563608 bytes, A
       Adds the file FixIt.ini"="5/2/2017 9:00 AM, 873 bytes, A
       Adds the file FixItConsole.exe"="12/26/2016 10:48 AM, 1874072 bytes, A
       Adds the file Uninstaller.exe"="12/26/2016 10:48 AM, 774248 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Fix It
       Adds the file Fix It on the Web.url"="5/2/2017 8:57 AM, 48 bytes, A
       Adds the file Launch Fix It.lnk"="5/2/2017 8:57 AM, 981 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Fix It
       Adds the file CallBanner.png"="5/2/2017 8:59 AM, 0 bytes, A
       Adds the file FinishedScan.png"="5/2/2017 8:59 AM, 0 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Fix It\Languages
       Adds the file Danish.json"="12/26/2016 10:46 AM, 44596 bytes, A
       Adds the file Dutch.json"="12/26/2016 10:46 AM, 45466 bytes, A
       Adds the file English.json"="12/26/2016 10:46 AM, 40176 bytes, A
       Adds the file French.json"="12/26/2016 10:46 AM, 48856 bytes, A
       Adds the file German.json"="12/26/2016 10:46 AM, 48502 bytes, A
       Adds the file Italian.json"="12/26/2016 10:46 AM, 47200 bytes, A
       Adds the file Norwegian.json"="12/26/2016 10:46 AM, 46038 bytes, A
       Adds the file Parameters.json"="12/26/2016 10:46 AM, 910 bytes, A
       Adds the file Portuguese.json"="12/26/2016 10:46 AM, 46160 bytes, A
       Adds the file Spanish.json"="12/26/2016 10:46 AM, 49128 bytes, A
       Adds the file Swedish.json"="12/26/2016 10:46 AM, 46142 bytes, A
       Adds the file tmpLang.json"="5/2/2017 8:59 AM, 26841 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Fix It\WL
    In the existing folder C:\Users\Public\Desktop
       Adds the file Launch Fix It.lnk"="5/2/2017 8:57 AM, 963 bytes, A
    In the existing folder C:\Windows\System32\Tasks
       Adds the file Fix It Monitor"="5/2/2017 8:57 AM, 3248 bytes, A
       Adds the file FixItPeriod"="5/2/2017 8:58 AM, 2836 bytes, A
    In the existing folder C:\Windows\Tasks
       Adds the file FixItPeriod.job"="5/2/2017 8:58 AM, 252 bytes, A

Registry details [View: All details] (Selection)
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\CompatibilityAdapter\Signatures]
       "FixItPeriod.job"="REG_BINARY, ................................
       "FixItPeriod.job.fp"="REG_DWORD", -1359702148
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\FixIt\Uninstaller.exe"
       "DisplayName"="REG_SZ", "Fix It"
       "DisplayVersion"="REG_SZ", ""
       "Publisher"="REG_SZ", "FixIt"
       "rn"="REG_DWORD", 0
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\FixIt\Uninstaller.exe"
       "URLInfoAbout"="REG_SZ", "http://fixit-soft.net/"
       "Description"="REG_EXPAND_SZ, "One System Care battery save scheme."
       "FriendlyName"="REG_EXPAND_SZ, "One System Care Saver"
       "ACSettingIndex"="REG_DWORD", 0
       "DCSettingIndex"="REG_DWORD", 0
       "Description"="REG_EXPAND_SZ, "One System Care game scheme."
       "FriendlyName"="REG_EXPAND_SZ, "One System Care Gaming"
       "ACSettingIndex"="REG_DWORD", 1
       "DCSettingIndex"="REG_DWORD", 1
    [HKEY_CURRENT_USER\Software\Fix It]
       "Configuration"="REG_BINARY, .....       
       "InstLang"="REG_SZ", "1033"
       "PurchaseLink"="REG_SZ", "1"
       "ScanAtStartup"="REG_DWORD", 0
       "ScheduleScan"="REG_DWORD", 1

Malwarebytes log:


-Log Details-
Scan Date: 5/2/17
Scan Time: 9:15 AM
Logfile: mbamFixIt.txt
Administrator: Yes

-Software Information-
Components Version: 1.0.103
Update Package Version: 1.0.1848
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 329081
Time Elapsed: 1 min, 14 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 1
PUP.Optional.OptimizerEliteMax, C:\PROGRAM FILES (X86)\FIXIT\FIXIT.EXE, Quarantined, [652], [306113],1.0.1848

Module: 1
PUP.Optional.OptimizerEliteMax, C:\PROGRAM FILES (X86)\FIXIT\FIXIT.EXE, Quarantined, [652], [306113],1.0.1848

Registry Key: 8
PUP.Optional.OptimizerEliteMax, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\FixIt, Delete-on-Reboot, [652], [306113],1.0.1848
PUP.Optional.FixIt, HKCU\SOFTWARE\FIX IT, Delete-on-Reboot, [622], [339695],1.0.1848
PUP.Optional.FixIt, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{15D5C4B5-35D1-49D6-86B3-4A886C3E1CE6}, Delete-on-Reboot, [622], [317672],1.0.1848
PUP.Optional.FixIt, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{2305E55A-A6EB-4E70-9DA2-60EB79C9A271}, Delete-on-Reboot, [622], [317674],1.0.1848
PUP.Optional.OneSystemCare, HKLM\SYSTEM\CURRENTCONTROLSET\CONTROL\POWER\USER\POWERSCHEMES\04262113-2a31-48e1-b4bb-3b42174bea0f, Delete-on-Reboot, [455], [336950],1.0.1848
PUP.Optional.OneSystemCare, HKLM\SYSTEM\CURRENTCONTROLSET\CONTROL\POWER\USER\POWERSCHEMES\e24b7131-d039-43cb-9e6f-ad4be601ec1f, Delete-on-Reboot, [455], [336950],1.0.1848
PUP.Optional.FixIt, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Fix It Monitor, Delete-on-Reboot, [622], [317675],1.0.1848

Registry Value: 5
PUP.Optional.FixIt, HKCU\SOFTWARE\FIX IT|PURCHASELINK, Delete-on-Reboot, [622], [339695],1.0.1848
PUP.Optional.FixIt, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{15D5C4B5-35D1-49D6-86B3-4A886C3E1CE6}|PATH, Delete-on-Reboot, [622], [317672],1.0.1848
PUP.Optional.FixIt, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{2305E55A-A6EB-4E70-9DA2-60EB79C9A271}|PATH, Delete-on-Reboot, [622], [317674],1.0.1848
PUP.Optional.OneSystemCare, HKLM\SYSTEM\CURRENTCONTROLSET\CONTROL\POWER\USER\POWERSCHEMES\04262113-2a31-48e1-b4bb-3b42174bea0f|DESCRIPTION, Delete-on-Reboot, [455], [336950],1.0.1848
PUP.Optional.OneSystemCare, HKLM\SYSTEM\CURRENTCONTROLSET\CONTROL\POWER\USER\POWERSCHEMES\e24b7131-d039-43cb-9e6f-ad4be601ec1f|DESCRIPTION, Delete-on-Reboot, [455], [336950],1.0.1848

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 5
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\WL, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\USERS\{username}\APPDATA\ROAMING\FIX IT, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\PROGRAM FILES (X86)\FIXIT, Delete-on-Reboot, [622], [375733],1.0.1848
PUP.Optional.FixIt, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\FIX IT, Delete-on-Reboot, [622], [317670],1.0.1848

File: 25
PUP.Optional.OptimizerEliteMax, C:\PROGRAM FILES (X86)\FIXIT\FIXIT.EXE, Delete-on-Reboot, [652], [306113],1.0.1848
PUP.Optional.FixIt, C:\USERS\{username}\APPDATA\ROAMING\FIX IT\LANGUAGES\ENGLISH.JSON, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Danish.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Dutch.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\French.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\German.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Italian.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Norwegian.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Parameters.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Portuguese.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Spanish.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\Swedish.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\Languages\tmpLang.json, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\CallBanner.png, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.FixIt, C:\Users\{username}\AppData\Roaming\Fix It\FinishedScan.png, Delete-on-Reboot, [622], [339690],1.0.1848
PUP.Optional.OptimizerEliteMax, C:\USERS\{username}\DESKTOP\FIXIT.EXE, Delete-on-Reboot, [652], [306113],1.0.1848
PUP.Optional.FixIt, C:\USERS\PUBLIC\DESKTOP\LAUNCH FIX IT.LNK, Delete-on-Reboot, [622], [317673],1.0.1848
PUP.Optional.OptimizerEliteMax, C:\PROGRAM FILES (X86)\FIXIT\UNINSTALLER.EXE, Delete-on-Reboot, [652], [306113],1.0.1848
PUP.Optional.FixIt, C:\PROGRAM FILES (X86)\FIXIT\FIXIT.INI, Delete-on-Reboot, [622], [375733],1.0.1848
PUP.Optional.FixIt, C:\Program Files (x86)\FixIt\FixItConsole.exe, Delete-on-Reboot, [622], [375733],1.0.1848
PUP.Optional.FixIt, C:\WINDOWS\TASKS\FIXITPERIOD.JOB, Delete-on-Reboot, [622], [317677],1.0.1848
PUP.Optional.FixIt, C:\WINDOWS\SYSTEM32\TASKS\FIX IT MONITOR, Delete-on-Reboot, [622], [317676],1.0.1848
PUP.Optional.FixIt, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Fix It\Launch Fix It.lnk, Delete-on-Reboot, [622], [317670],1.0.1848
PUP.Optional.FixIt, C:\WINDOWS\SYSTEM32\TASKS\FIXITPERIOD, Delete-on-Reboot, [622], [317678],1.0.1848

Physical Sector: 0
(No malicious items detected)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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