Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Sony Vaio Notebook - Possible Device Problem?

- - - - -

Best Answer FreeBooter , 08 May 2017 - 02:21 PM

I cannot found drivers for your laptop are you sure about the model number?I would not advice installing device drivers other then computer or device manufacturer  website. Try below driv... Go to the full post »


  • Please log in to reply

#1
Channeal

Channeal

    Member

  • Member
  • PipPipPip
  • 768 posts

Hello there,


I was tring to solve a problem with an SDHC card purchased for my Android phone (see http://www.geekstogo...t-detected/)andtried inserting the SDHC card into my Windows 10 notebook. The notebook wouldn't recognise the card, but when I went into device manager I noticed that there are 2 devices in there which are showing up as having no drivers. I do not know which devices this relates to, but I will post screenshots  at the end of this message.


My notebook is a Sony Vaio vgn ns20e on which I did a clean install of Windows 10 a few months ago (it was previously running Vista). It seems that wherever the problem lies, it has apparently existed since the date of the upgrade.


Some screenshots to follow: -

 

devicemanager1.jpg

devicemanager2.jpg

 

devicemanager3.jpg

 

devicemanager4.jpg

 

TroubleshootingReport.jpg

 

 

Any ideas what these refer to, or what can be done to remedy the situation?


Many thanks,


Chris.




 


Edited by Channeal, 06 May 2017 - 06:37 AM.

  • 0

Advertisements


#2
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,340 posts

"Ricoh® PCIe Memory Stick® Host Controller Driver"

https://esupport.son...3&os_group_id=6


  • 0

#3
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 768 posts

Okay...... but what device is this refering to? Is it anything to do with the fact I tried inserting the SDHC card from my phone into the notebook?


  • 0

#4
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,340 posts

This driver will install the originally shipped version of the Ricoh PCIe Memory Stick Host Controller for the Sony VAIO computers.

*** The Ricoh PCIe Memory Stick Host Controller is for the yellow exclamation showed as a name "Base System Device" in Device Manager window if the driver is uninstalled.

After installing this driver you can use your SDHC card.


  • 0

#5
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 768 posts

I tried installing the driver from your link, but it told me it could not be installed on my system.

 

I tried a driver from Dell which rather strangely actually did install on my system (I think it mentioned compatibility mode) .... although I still cannot get the SDHC card to be recognised.

 

Device Manager now only shows the unknown device as needing a driver. (There is no mention of the Base System Device now).

 

unknown.jpg


  • 0

#6
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,340 posts

Please right click the Unknown device and from Details tap copy and paste Hardware Ids to your next post.

Make sure memory card reader is compatible with  SDHC card.


Edited by FreeBooter, 07 May 2017 - 03:40 PM.

  • 0

#7
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 768 posts

I think this is the info you wanted.

 

ACPI\VEN_SNY&DEV_5001
ACPI\SNY5001
*SNY5001

 

Before posting my first message, I checked the manual for this notebook model and it says that it should be able to read SDHC cards
 

I read somewhere that there may possibly not be any Windows 10 drivers for the card reader. If that does prove to be the case, it doesn't matter as it is not vital that I can use it. I just wanted to see if I could check out the card on my notebook as it is not working on my phone. (I can't seem to find out whether my phone should be able to accept SDHC cards or not - although I think it probably should be able to)


Edited by Channeal, 08 May 2017 - 03:22 AM.

  • 0

#8
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,340 posts

You already said you have installed the memory card reader driver. Windows 10 compatible with Windows 7 and later versions of device drivers. Please visit your laptop manufacturer website to download latest device drivers. The Unknown Device is: Sony Firmware Extension Parser Device.

 

 

 

"Drivers, Firmware & Software"

https://esupport.son...DIRECTOR=DRIVER


  • 0

#9
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 768 posts

You already said you have installed the memory card reader driver.

 

I wasn't sure if the other device was somehow connected to the Card Reader.

 

Is it essential that I find a driver for this device? Will it cause big problems if I don't?

 

 

 

 

Windows 10 compatible with Windows 7 and later versions of device drivers

 

.

Okay. Thanks for that information.

 

 

 

 

Please visit your laptop manufacturer website to download latest device drivers. The Unknown Device is: Sony Firmware Extension Parser Device.

 

 

"Drivers, Firmware & Software"

https://esupport.son...DIRECTOR=DRIVER

 

 

 

The problem with Sony is (as you may already be aware) that I believe they no longer make computers & notebooks, only mobile phones etc.

 

I already tried searching on the link you gave. The nearest I can find to my model number VGN-NS20E I can find on it is a VGN-NS205N - and that only gives Vista drivers for this device. I tried installing that and it seemed to be installing okay, but everything still looks the same in device driver - possibly because it was for the wrong model number and/or the wrong OS?

 

I located and tried a driver for Windows 8 - but that was for an entirely different model number and told me it could not be installed on my notebook.

 

One of the problems I have encountered searching for drivers online is that when I think I have found a driver, it turns out to be on one of the 3rd party driver download sites which I assume it is not advisable to use? For example, this one sounds as if it has exactly what I am looking for! Should I try it, or leave well alone? : -

 

http://www.driversca...n-parser-device


  • 0

#10
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,340 posts
✓  Best Answer

I cannot found drivers for your laptop are you sure about the model number?

I would not advice installing device drivers other then computer or device manufacturer  website.

 

Try below driver.

 

"Sony Firmware Extension Parser Device Driver (Windows 7 32bit/64bit)"

https://www.sony.co....nloads/Z0005155


  • 0

#11
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 768 posts

Ah success.... that one has worked! :thumbsup: 

 

The daft thing is that I tried that one before and wasn't quite sure what to do with it as there were a few files included with it and I wasn't sure what to do with them - and at that stage, I thought they wouldn't be any good anyway as they were for Windows 7. :( This time I took more time finding out what to do! :

 

Thank you very much indeed for your help with this..

 

Btw.... just out of interest, I think the fact you had trouble finding my model number might have been because I am from the UK. I seem to remember reading somewhere that Sony gave their computers different model numbers in other countries - although I couldn't find any info about that online. 


  • 0

#12
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,340 posts

I'm glad to hear your issue has been resolved!


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP