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PandaActivescan cannot disinfect


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#1
Caine

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I have updated and ran spybot S&D, Adaware, NAV and a-squared, and nothing. I have also tried the free scans at trendmicro and bit-defender. Bit-defender found a problem in NAV's quarintine folder which it fixed. A 2nd scan was clear.

The question I have is this: How come Panda's free active-scan finds the same 3 results when I scan, and never disinfects them from the machine? Is this just some sneaky way to try scaring ppl into paying for their Pro version since their current set-up cannot remove these problems?

Here's the results from the scan:

Incident                      Status                        Location                                                                                                                                                                                                                                                       

Adware:Adware/SaveNow        No disinfected                Windows Registry                                                                                                                                                                                                                                               
Adware:Adware/PopCapLoader    No disinfected                C:\WINNT\Downloaded Program Files\popcaploader.dll                                                                                                                                                                                                             
Adware:Adware/PopCapLoader    No disinfected                C:\WINNT\Downloaded Program Files\popcaploader.inf                                                                                                                                                                                                             


Is it safe to just delete these files in safe mode, or should I post a HT log first to be safe?

Thanks for help in advance. :tazz:
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#2
Metallica

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PopCapLoader: http://zone.msn.com/...cle/support2231

It doesn't remove them, probably because to many people complained they couldn't play their favorite online games anymore when it did. :tazz:

Regards,
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#3
Caine

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I followed the instructions to remove in the link Metallica. thanks :tazz:

I don't use any of those online games, so it must have been one of the kids visiting the house that loaded up some games I suppose. It seems to say that the activex can be dl'ed again if needed anyway, yes?

Now I just need to find out why WhenU/SaveNow keeps appearing in the scan results.
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#4
Metallica

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I'd try a registry cleaner or do a doublecheck with one of the AntiSpyware scanners (AdAware, Spybot or MSAS) that do a thorough registry scan.

Regards,
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#5
Caine

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Are there any free registry cleaners? I think I had a trial for jv12 years ago (not 100% sure about the name) , but I can't find their website now.

Like I said Adaware and Spybot are both clean. What does MSAS stand for?
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#6
Metallica

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MSAS is MicroSoft AntiSpyware: http://www.microsoft...re/default.mspx
Still in beta, but coming along quite good.

I think you mean jv16: http://www.macecraft...powertools2005/

You can also try CCLeaner: http://www.ccleaner.com/

Whichever you choose, make sure it is set to make backups !!

Regards,
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#7
Caine

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About MSAS; I'm no expert but at least their webpage looks nice! ;) I'm always reticent to install anything still calling itself beta however.

I think I had a trial for jv12 years ago


Posted Image

;) :tazz:

Having read the page on ccleaner, I've realised that I might have something similar alraedy called CleanUp!. I thought that it just cleaned up temp files and stuff like that, but maybe I was wrong.

*phew* it must be the heat today, it's turned the stoopid dial right up to 11! ;)
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#8
Metallica

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The MSAS detection is based on that of Giant (MicroSoft bought that), which was very good.
(they also had an online library I wish I had made copies of)

Regards,
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#9
Caine

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Cool, I'll trust your judgement so Metallica, and give the MSAS a whirl after lunch.

About the CleanUp! utility http://www.stevengou...ftware/cleanup/
Is it the same thing as ccleaner then or should I have both?
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#10
Metallica

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Cleanup focuses mostly on deleting superfluous files where CCleaner specializes on the registry.
So it could be beneficial to have them both.

Regards,
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#11
Caine

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Cool, thanks! :tazz:
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#12
Metallica

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Anytime. :tazz:
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#13
Caine

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I've just tried ccleaner, and it came up with 265 results! :tazz:

Bloody 'ell, what do I do now? Just remove them ALL? I saved a txt log from the "analyze" mode. Sould I post it, or attach it or something?

[ps: I read the terms and conditions for Microsofts anti spyware just before accepting, and it will run out in July. Is this correct? And if so, I don't see the point of trying it out for a couple of weeks whereupon it runs out and then having to pay for their commercial version. Seems like a bit of a scam to me. ;) ]

Edited by Caine, 23 June 2005 - 04:23 AM.

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#14
Metallica

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Is there going to be a commercial version?

Nobody ever tells me anything :tazz:
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#15
Caine

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:tazz:

Sssssshhhhhhh, quiten down kids!
Poor 'aul Metallica's snoozing in his rocking chair with a blanket on his lap and his favourite pair of comfy slippers. ;) ;)


Anyhoo, what about this "saga" that appeared in my ccleaner scan? Are ALL the results for fixing, or is it like HijackThis where most of the entries should be ignored?
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