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"system stopped" background and spysheriff problem


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#1
tabs

tabs

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ok, i first got the Trojan-Spy.HTML.Smitfraud.c virus a couple of days ago. i looked it up on the net and found a couple of people on such and such forums that had the same problem as mine and fortunately i was able to rid it off my computer. the following day, just after browsing the net my background turned all blue and had "system stopped system has been stopped due to a serious malfunction. spyware activity has been detected. it is recommended to use spyware removal tool to prevent data loss. do not use the computer before all spyware removed." here's what my desktop looks like and everytime i go on my computer, spysheriff keeps on popping up even though i've add/removed it from my computer. i need help really bad! it would be greatly appreciated.

here's the logfile:

Logfile of HijackThis v1.99.1
Scan saved at 9:52:49 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.exe
c:\windows\system32\khlevei.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe
C:\Program Files\Daily Weather Forecast\weather.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\??plorer.exe
C:\Program Files\sder\dees.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Lexmark X125\LEX125SU.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\everybody\My Documents\pRO Episode 7 Patches\Ragnarok Bot\openkore-1.6.0-win32\start.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\everybody\Local Settings\Temp\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: (no name) - {F3211A36-F6FD-DE75-D34C-8F1D834140C6} - C:\WINDOWS\system32\ioa.dll (file missing)
O2 - BHO: (no name) - {F3211A40-F68F-DD77-D34B-8F1D834440B5} - C:\WINDOWS\system32\ioa.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [LMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-ca\msnappau.exe"
O4 - HKLM\..\Run: [IMClass] C:\Program Files\Yahoo!\Messenger\svchosl.exe
O4 - HKLM\..\Run: [EasyMessage] "C:\Program Files\Zango Messenger\em2.exe" -wait
O4 - HKLM\..\Run: [avnort] C:\WINDOWS\msmbw.exe
O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti
O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [nuuuqro] c:\windows\system32\khlevei.exe r
O4 - HKLM\..\RunServices: [ltwob] C:\WINDOWS\msmbw.exe
O4 - HKLM\..\RunServices: [avnort] C:\WINDOWS\msmbw.exe
O4 - HKLM\..\RunServices: [serpe] C:\WINDOWS\system32\formatsys.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IMClass] C:\Program Files\Yahoo!\Messenger\svchosl.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Ukummo] C:\WINDOWS\system32\??plorer.exe
O4 - HKCU\..\Run: [Ltho] C:\Program Files\sder\dees.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Lexmark X125 Settings Utility.lnk = C:\Program Files\Lexmark X125\LEX125SU.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
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#2
Wizard

Wizard

    Retired Staff

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Hi tabs and Welcome!

We need to get HijackThis into a Permanent folder!

To do this>"Right Click" the Desktop>Select "New">Select "Folder">Name it whatever you like!

Now locate the original Zip file for HijackThis and place it in the new folder!

Unzip and "Extract All Files"

Can you tell me what these programs are

C:\Documents and Settings\everybody\My Documents\pRO Episode 7 Patches\Ragnarok Bot\openkore-1.6.0-win32\start.exe

C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe

If you dont know why these are on the PC...Please Remove them ASAP!

It appears you have a worm that spreads through file-sharing networks and MSN Messenger. The worm also lowers security settings

Looks like this one got to Yahoo Messanger!

I suggest a complete Removal of all Messanger Programs Installed until deemed clean!

If you need to Copy your Known Contact list,thats fine but please dont Save any files that have been downloaded in the past 4 or 5 months!

Please Remove all Messanger Programs via Add\Remove Programs and Restart the PC!

Download Ewido Security Suite, install then from within the program check for updates BUT dont scan yet
Ewido Security Suite:
http://www.ewido.net/en/download/

When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu". When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
We will fix this in a moment.

From the main Ewido screen, Click on Update in the left menu, then click the Start Update button.

After the Update finishes (the status bar at the bottom will display "Update successful"), Now close the program.

If you have problems updating see here
http://www.ewido.net...wnload/updates/

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Now Download this Removal Tool from Symantec
http://securityrespo...er/FixSflog.exe

Close all Windows and Browsers and make sure no Media Players or Messanger Programs are running!

If you are on a network or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet.

Double-click the FixSflog.exe file to start the removal tool.

Click Start to begin the process, and then allow the tool to run.

Reboot into SAFE MODE(Tap F8 when restarting)
Here is a link on how to boot into Safe Mode:
http://service1.syma...src=sec_doc_nam

After restarting in Safe Mode,Configure Windows to Show All Hidden Files and Folders,this must be done after restarting in Safe Mode!!

Here is a link to help with that
http://www.bleepingc...showtutorial=62

Be sure to follow the directions that apply to your Operating System!

Please be sure you Internet Connection is Unplugged from the Modem or the back of the PC!!

Go to Start > Control Panel > Add or Remove Programs and remove the following:

SpySheriff

Just as before,run the Symantec Removal Tool Once more!

From the Nailfix Folder>> double-click on Nailfix.cmd and allow it to run!

Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Locate and Delete these files or folders indicated if found

C:\winstall.exe<< File

C:\WINDOWS\Desktop.html<< File

C:\WINDOWS\msmbw.exe<< File

C:\WINDOWS\svcproc.exe<< File

C:\WINDOWS\system32\ioa.dll<< File

C:\WINDOWS\system32\khlevei.exe<< File

C:\WINDOWS\system32\formatsys.exe<< File

C:\Program Files\sder<< Folder

C:\Program Files\Daily Weather Forecast<< Folder

C:\Program Files\PSGuard<< Folder

C:\Program Files\Yahoo!\Messenger\svchosl.exe<< Please be sure all those are gone including the Messanger and Yahoo! folders!

C:\Program Files\SpySheriff<< Folder!

Open HijackThis and put a check by these but DO NOT hit the Fix Checked button yet!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O2 - BHO: (no name) - {F3211A36-F6FD-DE75-D34C-8F1D834140C6} - C:\WINDOWS\system32\ioa.dll (file missing)

O2 - BHO: (no name) - {F3211A40-F68F-DD77-D34B-8F1D834440B5} - C:\WINDOWS\system32\ioa.dll (file missing)

O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)

O4 - HKLM\..\Run: [IMClass] C:\Program Files\Yahoo!\Messenger\svchosl.exe

O4 - HKLM\..\Run: [EasyMessage] "C:\Program Files\Zango Messenger\em2.exe" -wait
O4 - HKLM\..\Run: [avnort] C:\WINDOWS\msmbw.exe

O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti

O4 - HKLM\..\Run: [Daily Weather Forecast] C:\Program Files\Daily Weather Forecast\weather.exe

O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe

O4 - HKLM\..\Run: [nuuuqro] c:\windows\system32\khlevei.exe r

O4 - HKLM\..\RunServices: [ltwob] C:\WINDOWS\msmbw.exe

O4 - HKLM\..\RunServices: [avnort] C:\WINDOWS\msmbw.exe

O4 - HKLM\..\RunServices: [serpe] C:\WINDOWS\system32\formatsys.exe

O4 - HKCU\..\Run: [IMClass] C:\Program Files\Yahoo!\Messenger\svchosl.exe

O4 - HKCU\..\Run: [Ukummo] C:\WINDOWS\system32\??plorer.exe

O4 - HKCU\..\Run: [Ltho] C:\Program Files\sder\dees.exe

O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe

O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe

O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Now Make sure ALL WINDOWS and BROWSERS are CLOSED and hit the Fix Checked Button!!

Open Ewido Click on Scanner and Make sure these 3 are checked

Binder
Crypter
Archives


Click on Start Scan
Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed,Click Save Report

Save the report to your desktop

Restart the PC back in Normal Mode and Reconnect the Internet Connection

Right-Click Here and Click "Save As" to download DelDomains.inf to your desktop.

Right Click DelDomains.inf on your desktop and select "Install"

It will perform a silent process>Give it a minute to run!

RIGHT-CLICK HERE and go to Save As (in IE it's "Save Target As") in order to download the smitfraud reg to your desktop.

Double-click smitfraud.reg on your desktop. When asked if you want to merge with the registry click YES. After the merged successfully prompt, please reboot your computer.

You should be able to change your desktop back to normal now.

Restart Normal and have the PC Scanned here
Panda Active Scan

You will need to be using Internet Explorer for the Scan to work!

Save the Report it generates!

Install these 2 programs

SpywareBlaster:
http://www.javacools...areblaster.html
Update Immediatly!

IE Spyad:
http://www.bleepingc...showtutorial=53
There is a direct download inside and great tutorial also!

Please open Notepad, and copy/paste the code in the box below into a new text file. Save it as FindFile.bat and save it on your Desktop.

dir C:\WINDOWS\system32\??plorer.exe  /a h > files.txt
notepad files.txt

Locate FindFile.bat on your Desktop and double-click on it. It will open Notepad with some text in it.

Post the results from that Text Document>>Ewidos Report>>Pandas Report>>A fresh HijackThis log!
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