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Possible Infection


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#106
zep516

zep516

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  • Malware Removal
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Hello,

No matter how much protection we have a Trojan can sneak in occasionally

As far as Malwarebytes it looks like the free version has expired.


This is how I understand it.

Remember Malwarebytes free does not offer protection, it's used after the fact.

When you first download Malwaebytes it offers protection for 14 days, then the trial runs out.

Once a free trial has expired, you may wish to eliminate the notifications about the trial being expired, or you might even want to purchase the software or activate it if you already own a valid license. To do any of those things you first need to select one of the options on the pop up; "End Trial" or "Buy Premium".

If you select, "End Trial" this will end the trial features, and set the program into the Free version.

I'm pretty sure that's how it works.

I have to sign off now, up early tomorrow.
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#107
preacherswife

preacherswife

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Would you suggest keeping the free version of Malware Bytes OR is there another program you would suggest?

 

Also, as far as my other programs I mentioned, do I need to keep, add or delete anything?


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#108
zep516

zep516

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  • Malware Removal
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Yes. Keep the free version of malwarebytes and when things don't seem right run a malwarebytes scan. Your computer generally was in good shape just a Trojan, not a big deal for Windows to get a Trojan now an then.

I'd keep everything just as you have it.

You can remove all the tools we downloaded and log files that were generated. Right click and delete them.

Thanks
Joe :)
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#109
preacherswife

preacherswife

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Joe, I thank you ever so much for ALL your help, time and patience

Take good care now!

:wave: :spoton: :wave:


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#110
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,708 posts
You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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