[lise1224]

Attached is my Hijack This log. I've completed all the steps as requested. Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 11:27:49 PM, on 6/17/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mom\Local Settings\Temporary Internet Files\Content.IE5\7L1AI9A3\HijackThis[1].exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: E.HH - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [rgka] C:\WINDOWS\System32\rgka.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\America Online 8.0\aoltray.exe
O8 - Extra context menu item: AltaVista Home - http://jump.altavista.com/avie5/home
O8 - Extra context menu item: AV Search This Term - http://jump.altavista.com/avie5/search
O8 - Extra context menu item: AV Translate Selection - http://jump.altavist...avie5/babelfish
O8 - Extra context menu item: AV Translate this Web Page - http://jump.altavist...avie5/babelfish
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.co...pside_web18.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/i...etup1.0.0.5.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116623652779
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...384/mcfscan.cab
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Advertisements]

Hi lise1224 and Welcome

Download and install the following programs, If they're not on your computer, yet:
- AdAware SE: http://www.lavasoftu...pport/download/
- Spybot 1.4: http://www.safer-net...rors/index.html
- CCleaner: http://www.ccleaner.com/ccdownload.php

HijackThis should be run from a permanent place on your hard drive. Please do this first: Go to C: and create a new permanent folder (call it hijackthis). Then put (or download - choose "save" not "run") the hijackthis.exe file in it (You must unzip it if it's zipped). You should now have C:\hijackthis\hijackthis.exe. Then run hijackthis by clicking this .exe file. By doing this, you will have backups if you accidentally remove the wrong item (running from a temporary folder these backups can easily get lost).

Go to Add/Remove Programs (START, settings, control Panel) and uninstall these apps (all may not be listed)
anything with a name similar to MyWay, MySearch, MyWebSearch, etc.

SurfSideKick 3
IESERVICE

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
Make sure all browser and all Windows Explorer windows are closed before fixing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll

O2 - BHO: E.HH - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.dll

O4 - HKLM\..\Run: [rgka] C:\WINDOWS\System32\rgka.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw.cab

O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.co...pside_web18.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/i...etup1.0.0.5.cab

Delete the following files\folders IF still present:

c:\windows\SYSTEM\blank.htm
C:\Program Files\SurfSideKick 3 <---folder
C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1 <-----folder
C:\WINDOWS\System32\rgka.exe

Reboot

Do a System-Scan with AdAware SE:
- Open AdAware SE
- First of all, check for updates.
To do this, click on 'Check for updates now', click the 'Connect'-button and, if there are new updates, click 'OK' and then 'Finish'.
- Now, do a system-scan by clicking the 'Start'-button.
- In the next screen, select 'Perform Full System scan' and click the 'Next'-button.

- When the scan is done, right-click in the list of items, that AdAware found, and select 'Select All', click the 'Next'-button and then 'the 'Finish'-button.
- Close AdAware SE.

Do a system-scan with Spybot 1.4:
- Open Spybot 1.4
- First, Check for updates
click the 'Search for updates'-button. If there are updates available, select them and click the 'Download updates'-button.
- Click 'Search and destroy' and then 'Check for problems'.
- Relax, while Spybot is performing it's scan.
- When Spybot is done, it will show a list of found items (or congratulate you with a clean computer). Click 'Fix selected problems' to delete the items.
- Close Spybot 1.4

Open CCleaner:
Before first use, check under Options, Settings, and ensure "Only delete files in Windows Temp folder older than 48 hours" is unchecked.

Then open it and select the items you wish to clean up.

In the Windows Tab:

I recommend cleaning all entries in the "Internet Explorer" section except Cookies.
Clean all the entries in the "Windows Explorer" section
Clean all entries in the "System" section
Clean all entries in the "Advanced" section.

In the Applications Tab:

Clean all except cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.

Then click the "Run Cleaner" button

Finally, do an online scan using Trend Micro Housecall. It is available here.

Run HJT again and pls. post a fresh log. Thanks.

[Marianna]

Hi lise1224 and Welcome

Download and install the following programs, If they're not on your computer, yet:
- AdAware SE: http://www.lavasoftu...pport/download/
- Spybot 1.4: http://www.safer-net...rors/index.html
- CCleaner: http://www.ccleaner.com/ccdownload.php

HijackThis should be run from a permanent place on your hard drive. Please do this first: Go to C: and create a new permanent folder (call it hijackthis). Then put (or download - choose "save" not "run") the hijackthis.exe file in it (You must unzip it if it's zipped). You should now have C:\hijackthis\hijackthis.exe. Then run hijackthis by clicking this .exe file. By doing this, you will have backups if you accidentally remove the wrong item (running from a temporary folder these backups can easily get lost).

Go to Add/Remove Programs (START, settings, control Panel) and uninstall these apps (all may not be listed)
anything with a name similar to MyWay, MySearch, MyWebSearch, etc.

SurfSideKick 3
IESERVICE

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
Make sure all browser and all Windows Explorer windows are closed before fixing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll

O2 - BHO: E.HH - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.dll

O4 - HKLM\..\Run: [rgka] C:\WINDOWS\System32\rgka.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw.cab

O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.co...pside_web18.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/i...etup1.0.0.5.cab

Delete the following files\folders IF still present:

c:\windows\SYSTEM\blank.htm
C:\Program Files\SurfSideKick 3 <---folder
C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1 <-----folder
C:\WINDOWS\System32\rgka.exe

Reboot

Do a System-Scan with AdAware SE:
- Open AdAware SE
- First of all, check for updates.
To do this, click on 'Check for updates now', click the 'Connect'-button and, if there are new updates, click 'OK' and then 'Finish'.
- Now, do a system-scan by clicking the 'Start'-button.
- In the next screen, select 'Perform Full System scan' and click the 'Next'-button.

- When the scan is done, right-click in the list of items, that AdAware found, and select 'Select All', click the 'Next'-button and then 'the 'Finish'-button.
- Close AdAware SE.

Do a system-scan with Spybot 1.4:
- Open Spybot 1.4
- First, Check for updates
click the 'Search for updates'-button. If there are updates available, select them and click the 'Download updates'-button.
- Click 'Search and destroy' and then 'Check for problems'.
- Relax, while Spybot is performing it's scan.
- When Spybot is done, it will show a list of found items (or congratulate you with a clean computer). Click 'Fix selected problems' to delete the items.
- Close Spybot 1.4

Open CCleaner:
Before first use, check under Options, Settings, and ensure "Only delete files in Windows Temp folder older than 48 hours" is unchecked.

Then open it and select the items you wish to clean up.

In the Windows Tab:

I recommend cleaning all entries in the "Internet Explorer" section except Cookies.
Clean all the entries in the "Windows Explorer" section
Clean all entries in the "System" section
Clean all entries in the "Advanced" section.

In the Applications Tab:

Clean all except cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.

Then click the "Run Cleaner" button

Finally, do an online scan using Trend Micro Housecall. It is available here.

Run HJT again and pls. post a fresh log. Thanks.

[lise1224]

As you requested, I did the steps. And here is my HijackThis log. Anything else you can do to help would be great! Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 4:20:38 PM, on 6/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\cpqs\bwtools\sccenter.exe
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VsStat.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hwdvjmhgw...HupHVbeHrmR.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vyjmcmniu...U_U3RCLyqVk.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {63F075CE-85D0-059C-A0B5-C22FE2AABDBF} - C:\DOCUME~1\Mom\APPLIC~1\EGGSUS~1\Bonedumb.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [rgka] C:\WINDOWS\System32\rgka.exe
O4 - HKLM\..\Run: [YahooStock] C:\WINDOWS\8xpbgn3m.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [dgwlmseuo] C:\WINDOWS\System32\csrxrb.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [CJQ] C:\WINDOWS\CJQ.exe
O4 - HKLM\..\Run: [axis okay bird cash] C:\Documents and Settings\All Users\Application Data\Wma Itch Axis Okay\dent bind.exe
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [locksup] C:\DOCUME~1\Mom\APPLIC~1\EXITLI~1\BARB LOUD AUDIO.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\America Online 8.0\aoltray.exe
O4 - Global Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116623652779
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...384/mcfscan.cab
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Marianna]

HI lise1224

Did you run Ad aware and Spybot??

Pls. download Microsoft AntiSpyware Beta here:

http://www.microsoft...re/default.mspx

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Go to Add/Remove Programs (START, settings, control Panel) and uninstall these apps (all may not be listed)
anything with a name similar to MyWay, MySearch, MyWebSearch, etc.

P2P Networking
EGGSUS~1
Wma Itch Axis Okay
IESERV~1
EXITLI~1

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
Make sure all browser and all Windows Explorer windows are closed before fixing

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hwdvjmhgw...HupHVbeHrmR.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vyjmcmniu...U_U3RCLyqVk.jsp

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O1 - Hosts: 64.91.255.87 www.dcsresearch.com

O2 - BHO: (no name) - {63F075CE-85D0-059C-A0B5-C22FE2AABDBF} - C:\DOCUME~1\Mom\APPLIC~1\EGGSUS~1\Bonedumb.exe

O4 - HKLM\..\Run: [rgka] C:\WINDOWS\System32\rgka.exe
O4 - HKLM\..\Run: [YahooStock] C:\WINDOWS\8xpbgn3m.exe

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O4 - HKLM\..\Run: [dgwlmseuo] C:\WINDOWS\System32\csrxrb.exe

O4 - HKLM\..\Run: [CJQ] C:\WINDOWS\CJQ.exe

O4 - HKLM\..\Run: [axis okay bird cash] C:\Documents and Settings\All Users\Application Data\Wma Itch Axis Okay\dent bind.exe
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe

O4 - HKCU\..\Run: [locksup] C:\DOCUME~1\Mom\APPLIC~1\EXITLI~1\BARB LOUD AUDIO.exe

O15 - Trusted Zone: http://www.neededware.com

Delete the following files\folders IF still present:

C:\DOCUME~1\Mom\APPLIC~1\EGGSUS~1<-----folder
C:\WINDOWS\System32\rgka.exe
C:\WINDOWS\8xpbgn3m.exe
C:\WINDOWS\System32\P2P Networking <-----folder
C:\WINDOWS\System32\csrxrb.exe
C:\WINDOWS\CJQ.exe
C:\Documents and Settings\All Users\Application Data\Wma Itch Axis Okay<--folder
C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1 <-----folder
C:\DOCUME~1\Mom\APPLIC~1\EXITLI~1 <-----folder

Reboot

Please run a "Full System Scan" using Microsoft AntiSpyware and then post a new log. Please check off all three options to run during the scan:

Scan Memory Locations and running processes
Scan selected drives/folders (be sure to select all fixed/hard drives)
Deep Scan Folders

Please fix anything that shows up unless you recognize it and then reboot the computer.

You are running a version of Windows XP that is not updated to SP1a so you have a lot of security patches missing.

Pls. go here and download: http://www.softwarep...s/winxpsp1.html

Run HJT again and pls. post a fresh log.

[lise1224]

Yes, I did run Adware and Spy Bot, and they did clear up quite a bit again, after the second time you requested it. And here is my new HJT log. Let me tell you, I really appreciate all the help you're giving me, this computer is working my last good nerve! Thank you so much.

Logfile of HijackThis v1.99.1
Scan saved at 7:37:49 PM, on 6/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\cpqs\bwtools\sccenter.exe
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VsStat.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\America Online 8.0\aoltray.exe
O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116623652779
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...384/mcfscan.cab
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Marianna]

You are doing great You Are Very Welcome

We are almost there

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
Make sure all browser and all Windows Explorer windows are closed before fixing


R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe

O15 - Trusted Zone: http://www.neededware.com


Delete the following folder IF still present:

C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1

Reboot

Download the zip file here and unzip it to your desktop.

Right-click on the deldomains.inf file and select 'Install'

Once it is finished your Zones should be reset.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.

Then browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Windows\Temp folder and delete all files in it.
Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Run HJT agani and pls. post a fresh log. thanks

[lise1224]

Thanks so much for your patience. I know it seems like I might not be listening to you sometimes, but I am, but some of those files you mention, like ieservice.exe, I just can't find, even when I say to view hidden files! However, I did delete the file called IEService. Anyway, here's my new HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 6:43:12 AM, on 6/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\cpqs\bwtools\sccenter.exe
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VsStat.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116623652779
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...384/mcfscan.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

[Marianna]

Hi lise1224

You did great We are only left with this one:

O4 - HKCU\..\Run: [\IEService.exe] C:\DOCUME~1\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe

Symantec calls it: Adware.Fastfind

http://securityrespo...e.fastfind.html

Let's see if Ewido can clean it up:

http://www.ewido.net/en/download/
This setup contains the free as well as the plus-version of the ewido security suite. After the installation, a free 14-day test version containing all the extensions of the plus-version will be activated. At the end of the test phase, the extensions of the plus version are deactivated and the freeware version can be used unlimited times. The purchased license code of the plus version can be entered at any time.

Pls. save the Ewido log and post it together with a new HJT log. Thanks.

[lise1224]

Unfortunately, I could not run a full scan of ewido, because it kept closing down all of a sudden about 1/3 of the way through the scan. However, here is my new HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 4:47:26 PM, on 6/20/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\cpqs\bwtools\sccenter.exe
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...83/mcinsctl.cab
O16 - DPF: {50F65670-1729-11D2-A51F-0020AFE5D502} (ForumChat) - http://objects.compu...hat/RTCChat.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116623652779
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...384/mcfscan.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\aolserv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

[Marianna]

Hi lise1224

You got rid of the IEService.exe Great job !

Your log looks clean to me

Now you can either make a new restore point OR you could flush your restore points:

Disable system restore: Instructions here.

Reboot

Enable system restore.

I would recommend downloading, installing and updating:

a. SpywareBlaster: http://www.javacools...areblaster.html
b. SpywareGuard: http://www.javacools...ywareguard.html

Pls. do NOT forget to go to Windows Update and get ALL critical updates.

Happy SAFE Computing !

[Marianna]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.