Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Internet streaming and download spped broadband 25mps

Started by jc12oliva , Oct 22 2017 10:29 PM

Please log in to reply

#1
jc12oliva

Posted 22 October 2017 - 10:29 PM

New Member

Member
1 posts

I have recently signed up to Broadband at 25mps but to date have only been able get 2mps for anything I try to download.

How can I be sure the provider has provided me with that speed on my computer, is there a testing device.

#2
paws

Posted 23 October 2017 - 06:55 AM

WTT Tech Teacher

Tech Academy Moderator
925 posts

Hi jc12oliva and welcome to our forums,

If you are not getting the speeds you are paying for, then first of all check your settings on your computer and that you have installed your modem/router/switch/gateway correctly and in accordance with the recommended procedures.

If you find that all is in order and that multiple speed tests each show significant differences from that you expected then its time to contact your ISP ( Internet Service Provider) and ask them to investigate and carry out line checks and the like.

Regards

paws