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Removal instructions for Cloud Packager

- - - - - monero miner

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What is Cloud Packager?

The Malwarebytes research team has determined that Cloud Packager is a Monero miner. These miners are designed to earn cryptocurrency by using system resources.

How do I know if my computer is affected by Cloud Packager?

You may notice the affected computer is very slow and you may see this entry in your list of Installed Programs and Features:


How did Cloud Packager get on my computer?

Trojans use different methods for distributing themselves. This particular one was offered as a cracked version of a legitimate program.

How do I remove Cloud Packager?

Our program Malwarebytes can detect and remove this trojan.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Cloud Packager?
  • After the reboot you can remove the Cloud Packager entry from your list of installed Programs and Features if it belonged to the Trojan.
    Note this has nothing to do with Adobe's Creative Cloud Packager.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this trojan.

As you can see below the full version of Malwarebytes would have protected you against the Cloud Packager trojan. It would have warned you before the trojan could install itself, giving you a chance to stop it before it became too late.


Technical details for experts

Possible signs in FRST logs:
 U2 NVU; C:\Windows\nv\taskmon.exe [329728 2014-08-31] () [File not signed]
 U2 WMS; C:\Windows\wdf\taskmon.exe [329728 2014-08-31] () [File not signed]

Cloud Packager (HKLM-x32\...\Cloud Packager (Version: - Creative)
Alterations made by the installer:
File system details [View: All details] (Selection)
    Adds the folder C:\Windows\nv
       Adds the file NvProfileUpdater64.exe"="10/6/2017 5:41 PM, 5777920 bytes, A
       Adds the file taskmon.exe"="8/31/2014 5:34 PM, 329728 bytes, A
    Adds the folder C:\Windows\wdf
       Adds the file taskmon.exe"="8/31/2014 5:34 PM, 329728 bytes, A
       Adds the file wdf.exe"="10/16/2017 8:40 PM, 3166208 bytes, A

Registry details [View: All details] (Selection)
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Cloud Packager]
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\Creative\Cloud Packager\Uninstall.exe"
       "DisplayName"="REG_SZ", "Cloud Packager"
       "DisplayVersion"="REG_SZ", ""
       "EstimatedSize"="REG_DWORD", 10273
       "InstallDate"="REG_SZ", "20171026"
       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\Creative\Cloud Packager\"
       "InstallSource"="REG_SZ", "C:\Users\{username}\Desktop\"
       "Language"="REG_DWORD", 1033
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "Creative"
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\Creative\Cloud Packager\Uninstall.exe"
       "VersionMajor"="REG_DWORD", 1
       "VersionMinor"="REG_DWORD", 13
       "DelayedAutostart"="REG_DWORD", 0
       "Description"="REG_SZ", "NVIDIA driver profile updater"
       "DisplayName"="REG_SZ", "NVU"
       "ErrorControl"="REG_DWORD", 1
       "FailureActions"="REG_BINARY, ......................
       "FailureActionsOnNonCrashFailures"="REG_DWORD", 1
       "ImagePath"="REG_EXPAND_SZ, "C:\Windows\nv\taskmon.exe"
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
       "AppDirectory"="REG_EXPAND_SZ, "C:\Windows\nv"
       "Application"="REG_EXPAND_SZ, "C:\Windows\nv\NvProfileUpdater64.exe"
       "AppNoConsole"="REG_DWORD", 1
       "AppParameters"="REG_EXPAND_SZ, "-o atiko.pro:80 -k --donate-level=1 --bfactor=12 --bsleep=200 --max-gpu-threads=8 -o to.atiko.pro:80 -k --donate-level=1 --bfactor=12 --bsleep=200 --max-gpu-threads=8"
       "AppPriority"="REG_DWORD", 64
       "(Default)"="REG_SZ", "Restart"
       "DelayedAutostart"="REG_DWORD", 0
       "Description"="REG_SZ", "WDF Audio Video Experience"
       "DisplayName"="REG_SZ", "WDF Sound"
       "ErrorControl"="REG_DWORD", 1
       "FailureActions"="REG_BINARY, ......................
       "FailureActionsOnNonCrashFailures"="REG_DWORD", 1
       "ImagePath"="REG_EXPAND_SZ, "C:\Windows\wdf\taskmon.exe"
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
       "AppDirectory"="REG_EXPAND_SZ, "C:\Windows\wdf"
       "Application"="REG_EXPAND_SZ, "C:\Windows\wdf\wdf.exe"
       "AppNoConsole"="REG_DWORD", 1
       "AppParameters"="REG_EXPAND_SZ, "-o atiko.pro:80 -k --donate-level=1 --max-cpu-usage=50 --cpu-affinity 0x55 --cpu-priority 0 -o to.atiko.pro:80 -k --donate-level=1 --max-cpu-usage=50 --cpu-affinity 0x55 --cpu-priority 0"
       "AppPriority"="REG_DWORD", 64
       "(Default)"="REG_SZ", "Restart"

Malwarebytes log:

-Log Details-
Scan Date: 10/26/17
Scan Time: 9:57 AM
Log File: 5daf2819-ba23-11e7-aaab-080027750297.json
Administrator: Yes

-Software Information-
Components Version: 1.0.212
Update Package Version: 1.0.3099
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 331462
Threats Detected: 9
Threats Quarantined: 9
Time Elapsed: 2 min, 35 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 2
Trojan.BitCoinStealer, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\WMS, Quarantined, [876], [450253],1.0.3099
Trojan.BitCoinStealer, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\NVU, Quarantined, [876], [450256],1.0.3099

Registry Value: 2
Trojan.BitCoinStealer, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\NVU|IMAGEPATH, Quarantined, [876], [450257],1.0.3099
Trojan.BitCoinStealer, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\WMS|IMAGEPATH, Quarantined, [876], [450258],1.0.3099

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 5
Trojan.BitCoinStealer, C:\WINDOWS\NV\NVPROFILEUPDATER64.EXE, Quarantined, [876], [450255],1.0.3099
Trojan.BitCoinStealer, C:\WINDOWS\WDF\TASKMON.EXE, Quarantined, [876], [450253],1.0.3099
Trojan.BitCoinStealer, C:\WINDOWS\NV\TASKMON.EXE, Quarantined, [876], [450256],1.0.3099
Trojan.BitCoinStealer, C:\WINDOWS\WDF\WDF.EXE, Quarantined, [876], [450254],1.0.3099
Trojan.BitCoinStealer, C:\USERS\{username}\DESKTOP\PIPPO.EXE, Quarantined, [876], [450249],1.0.3099

Physical Sector: 0
(No malicious items detected)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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