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Firefox won't install add ons on Windows 10


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#1
RebelGamer137

RebelGamer137

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On my Father's laptop I can't get any adblocking programs for Firefox to install and my Father prefers Firefox. It says connection failure and our connection is working fine. Anyway to fix this?


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#2
RKinner

RKinner

    Malware Expert

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You should probably be in the malware forum.

 

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

That should allow you to install Ublock Origin

 

https://addons.mozil.../ublock-origin/

 

which is probably the best adblocker around.

 

If that doesn't work we will need to move you to the malware forum.


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