Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Emails Missing Problem


  • Please log in to reply

#1
H. Jay

H. Jay

    Member

  • Member
  • PipPip
  • 17 posts

Unable to connect to my Email list. I'm on XP, Sp3, IE8, dialup. For some reason my Email homepage list stopped coming up on the screen. It won't come up on any other ways tried either. Please help me on this, I'd greatly appreciate it. Thanks alot in advance. HJ


  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

Hello H. Jay,

 

Who is your email account with and what web browser are you using.


  • 0

#3
H. Jay

H. Jay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts

Tech,

Email account is Outlook.Live.

Web Browser is IE8.

Sorry for the bold, button is stuck on B.

Thanks, HJ.


  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

Looks like a lot of folk are having issues, see here


  • 0

#5
H. Jay

H. Jay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts

pp2,

What do you suggest I do to get my lost Email list back when I log on? Thanks, HJ


Edited by H. Jay, 02 December 2017 - 06:16 PM.

  • 0

#6
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

You would be best to contact Microsoft which you can do at the link here


  • 0

#7
H. Jay

H. Jay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts

pp2, tried to do that a couple times but keep getting this instead:

 

 

Internet Explorer cannot display the webpage  
 
  What you can try:       Diagnose Connection Problems     More information

 

What else can I do? Help someone, anyone please help! I need my emails. Thanks, HJ.


  • 0

#8
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

Internet Explorer cannot display the webpage  

 

  What you can try:       Diagnose Connection Problems     More information

 

 

 

Apart from the above problem does the internet connection work ok on your computer.


  • 0

#9
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

Not heard back from you H. Jay, do you still require assistance or is the issue now resolved, an update would be appreciated.


  • 0

#10
H. Jay

H. Jay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts

pp2, Sorry for the delay, I've been out of town.

Yes, I definitely still need assistance, wish I could say the problem was resolved but it's not.

The internet connection does work, slow but OK. Thanks for your followup and interest in helping. Really do appreciate it. HJ.


  • 0

#11
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

No worries and thanks for getting back to us  :thumbsup:

 

Couple of things for you to do, having a slow internet connection the below could take you some time to do so no rush do it when you are able to.

 

Please download MINITOOLBOX and run it.

Checkmark the following boxes:

Flush DNS

Reset FF proxy Settings

Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Attach the results to your next reply for us please.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


  • 0

#12
H. Jay

H. Jay

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts

pp2, I am somewhat hesitant to send the information on an open forum, that it may open my computer to someone gaining unauthorized access to it and all my personal data. What say you? Thanks, HJ.


  • 0

#13
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,499 posts

Hello H. Jay,

 

No personal data is contained in either the MTB log or Speccy url.

 

Note the following from the Speccy link;

 

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.
 
Note: Each time you start Speccy, it will generate a new randomized URL. This is useful if you want to track your computer's information over time.
 
The above is the reason why I ask for the Speccy url and not the log that it can also generate, the log contains product keys for the likes of Windows which quite rightly should not be post on open forums.

  • 0






Similar Topics

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP