Jump to content

Welcome to Geeks to Go
Geeks to Go Welcome
Create Account Login to Account
Photo

Removal instructions for DriverTuner

- - - - -

  • Please log in to reply
1 reply to this topic

#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 32,308 posts
Content is republished with permission from Malwarebytes.

What is DriverTuner?

The Malwarebytes research team has determined that DriverTuner is a "system optimizer". Many of these so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.

How do I know if I am infected with DriverTuner?

This is how the main screen of the sytem optimizer looks:

main.png

You will find these icons in your taskbar, your startmenu, and on your desktop:

icons.png

and see this warning during install:

warning1.png

warning2.png

and these screens during "operations":

warning5.png

warning6.png

warning7.png

You may see this entry in your list of installed programs:

warning4.png

How did DriverTuner get on my computer?

These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:

website.png

How do I remove DriverTuner?

Our program Malwarebytes can detect and remove this potentially unwanted application.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of DriverTuner?
  • No, Malwarebytes removes DriverTuner completely.
  • If necessary you can remove the pinned link in your taskbar by clicking it after removal. Windows will inform you the file is gone and ask whether you want to remove the shortcut. Confirm and you're done.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this system optimizer.

As you can see below the full version of Malwarebytes would have protected you against the DriverTuner installer. It would have warned you before the application runs.

protection1.png


and we block access to their domain.

Technical details for experts

You may see these entries in FRST logs:

 (LionSea) C:\Program Files (x86)\DriverTuner\DriverTuner.exe
 C:\Users\Public\Desktop\DriverTuner.lnk
 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverTuner
 C:\Program Files (x86)\DriverTuner

DriverTuner 4.0 (HKLM-x32\...\{E97C6A9E-58AB-4A63-8A33-5EFEDAB310F3}_is1) (Version: 4.0 - LionSea Software co., ltd)
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\DriverTuner
       Adds the file DPInst32.exe"="12/13/2017 9:03 AM, 803464 bytes, A
       Adds the file DPInst64.exe"="12/13/2017 9:03 AM, 938632 bytes, A
       Adds the file DriverTuner.exe"="12/13/2017 9:03 AM, 15859848 bytes, A
       Adds the file DriverTuner.url"="5/12/2014 12:47 PM, 228 bytes, A
       Adds the file language.ini"="5/20/2016 3:09 PM, 119065 bytes, A
       Adds the file libcurlds.dll"="12/13/2017 9:03 AM, 363656 bytes, A
       Adds the file license.txt"="5/7/2014 6:56 PM, 21050 bytes, A
       Adds the file msvcp100.dll"="12/13/2017 9:03 AM, 430728 bytes, A
       Adds the file msvcr100.dll"="12/13/2017 9:03 AM, 778376 bytes, A
       Adds the file unins000.dat"="12/15/2017 10:40 AM, 47229 bytes, A
       Adds the file unins000.exe"="12/15/2017 10:39 AM, 1207627 bytes, A
       Adds the file zlibwapi.dll"="12/13/2017 9:03 AM, 102024 bytes, A
    Adds the folder C:\Program Files (x86)\DriverTuner\backup
    Adds the folder C:\Program Files (x86)\DriverTuner\download
    Adds the folder C:\Program Files (x86)\DriverTuner\image
    Adds the folder C:\Program Files (x86)\DriverTuner\update
       Adds the file update.EXE"="12/13/2017 9:03 AM, 722568 bytes, A
       Adds the file update.URS"="7/4/2014 9:22 AM, 163200 bytes, A
       Adds the file UpdateLang.ini"="10/28/2011 7:31 PM, 3201 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverTuner
       Adds the file DriverTuner on the Web.url"="12/15/2017 10:40 AM, 53 bytes, A
       Adds the file DriverTuner.lnk"="12/15/2017 10:40 AM, 1061 bytes, A
       Adds the file Uninstall DriverTuner.lnk"="12/15/2017 10:40 AM, 1046 bytes, A
       Adds the file update.lnk"="12/15/2017 10:40 AM, 1207 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu
       Adds the file DriverTuner.lnk"="12/15/2017 10:40 AM, 1079 bytes, A
    In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
       Adds the file DriverTuner.lnk"="12/15/2017 10:40 AM, 1061 bytes, A
    In the existing folder C:\Users\{username}\Desktop
       Adds the file setup.exe"="12/15/2017 9:25 AM, 3290904 bytes, A
    In the existing folder C:\Users\Public\Desktop
       Adds the file DriverTuner.lnk"="12/15/2017 10:40 AM, 1043 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E97C6A9E-58AB-4A63-8A33-5EFEDAB310F3}_is1]
       "DisplayName"="REG_SZ", "DriverTuner 4.0"
       "DisplayVersion"="REG_SZ", "4.0"
       "EstimatedSize"="REG_DWORD", 40677
       "HelpLink"="REG_SZ", "http://www.DriverTuner.com/support.php"
       "Inno Setup: App Path"="REG_SZ", "C:\Program Files (x86)\DriverTuner"
       "Inno Setup: Deselected Tasks"="REG_SZ", ""
       "Inno Setup: Icon Group"="REG_SZ", "DriverTuner"
       "Inno Setup: Language"="REG_SZ", "en"
       "Inno Setup: Selected Tasks"="REG_SZ", "desktopicon,tpintostartmenu,tpintotaskbar,schtasks"
       "Inno Setup: Setup Version"="REG_SZ", "5.5.9 (u)"
       "Inno Setup: User"="REG_SZ", "{username}"
       "InstallDate"="REG_SZ", "20171215"
       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\DriverTuner\"
       "MajorVersion"="REG_DWORD", 4
       "MinorVersion"="REG_DWORD", 0
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "LionSea Software co., ltd"
       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\DriverTuner\unins000.exe" /SILENT"
       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\DriverTuner\unins000.exe""
       "URLInfoAbout"="REG_SZ", "http://www.DriverTuner.com/"
       "URLUpdateInfo"="REG_SZ", "http://www.DriverTuner.com/"
       "VersionMajor"="REG_DWORD", 4
       "VersionMinor"="REG_DWORD", 0
    [HKEY_CURRENT_USER\Software\DriverTuner]
       "autorun"="REG_DWORD", 0
       "backup_path"="REG_SZ", "C:\Program Files (x86)\DriverTuner\backup"
       "close_to_tray"="REG_DWORD", 1
       "download_path"="REG_SZ", "C:\Program Files (x86)\DriverTuner\download"
       "install_date"="REG_SZ", "2017-12-15"
       "language"="REG_SZ", "English"
       "lastcheckdate"="REG_SZ", "2017-12-15"
       "scan_offline"="REG_DWORD", 0
       "scheduled_scan"="REG_DWORD", 0
    [HKEY_CURRENT_USER\Software\DriverTuner_Init]
       "language"="REG_DWORD", 1

Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 12/15/17
Scan Time: 10:47 AM
Log File: ee11244e-e17c-11e7-be6f-080027750297.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.236
Update Package Version: 1.0.3494
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 244223
Threats Detected: 49
Threats Quarantined: 49
Time Elapsed: 1 min, 56 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
PUP.Optional.DriverTuner.TskLnk, C:\PROGRAM FILES (X86)\DRIVERTUNER\DRIVERTUNER.EXE, Quarantined, [2168], [469703],1.0.3494

Module: 5
PUP.Optional.DriverTuner.TskLnk, C:\PROGRAM FILES (X86)\DRIVERTUNER\DRIVERTUNER.EXE, Quarantined, [2168], [469703],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\libcurlds.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\msvcp100.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\msvcr100.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\zlibwapi.dll, Quarantined, [2030], [469700],1.0.3494

Registry Key: 3
PUP.Optional.DriverTuner, HKCU\SOFTWARE\DriverTuner, Quarantined, [2030], [469705],1.0.3494
PUP.Optional.DriverTuner, HKCU\SOFTWARE\DriverTuner_Init, Quarantined, [2030], [469705],1.0.3494
PUP.Optional.DriverTuner, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{E97C6A9E-58AB-4A63-8A33-5EFEDAB310F3}_is1, Quarantined, [2030], [469700],1.0.3494

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 6
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\download, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\backup, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\update, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\PROGRAM FILES (X86)\DRIVERTUNER, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERTUNER, Quarantined, [2030], [469701],1.0.3494

File: 34
PUP.Optional.DriverTuner, C:\USERS\PUBLIC\DESKTOP\DRIVERTUNER.LNK, Quarantined, [2030], [469702],1.0.3494
PUP.Optional.DriverTuner.TskLnk, C:\PROGRAM FILES (X86)\DRIVERTUNER\DRIVERTUNER.EXE, Quarantined, [2168], [469703],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_de.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_en.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_es.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_fr.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_it.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_jp.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_btn_pt.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_de.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_en.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_es.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_fr.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_it.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_jp.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\image\uninstall_main_pt.bmp, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\update\update.EXE, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\update\update.URS, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\update\UpdateLang.ini, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\DPInst32.exe, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\DPInst64.exe, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\DriverTuner.url, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\language.ini, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\libcurlds.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\license.txt, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\msvcp100.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\msvcr100.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\unins000.dat, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\unins000.exe, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\Program Files (x86)\DriverTuner\zlibwapi.dll, Quarantined, [2030], [469700],1.0.3494
PUP.Optional.DriverTuner, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverTuner\DriverTuner on the Web.url, Quarantined, [2030], [469701],1.0.3494
PUP.Optional.DriverTuner, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverTuner\DriverTuner.lnk, Quarantined, [2030], [469701],1.0.3494
PUP.Optional.DriverTuner, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverTuner\Uninstall DriverTuner.lnk, Quarantined, [2030], [469701],1.0.3494
PUP.Optional.DriverTuner, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverTuner\update.lnk, Quarantined, [2030], [469701],1.0.3494

Physical Sector: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
  • 0

Advertisements


#2
hareeshreddy8686

hareeshreddy8686

    New Member

  • Member
  • Pip
  • 5 posts

These so called system optimizers are really a pain in arse. Thanks for the solution.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

featured
Malware Removal How to Guides Windows 7 System Building Download Files Register welcome

Never used a forum? Learn how.