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My AR-5520N Photocopier is not working after I had the NBN Installed


Best Answer RKinner , 27 December 2017 - 09:14 PM

This is the IP info on your PC:   IP Address. . . . . . . . . . . . : 192.168.20.10         Subnet Mask . . . . . . . . . . . : 255.255.255.0  ... Go to the full post »


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#1
Hotuna2017

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Edited by Hotuna2017, 29 December 2017 - 12:39 AM.

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#2
RKinner

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Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
    [

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
 


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#3
Hotuna2017

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Edited by Hotuna2017, 29 December 2017 - 12:41 AM.

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#4
RKinner

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✓  Best Answer

This is the IP info on your PC:

 

  IP Address. . . . . . . . . . . . : 192.168.20.10

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.20.1

 

Your Printer is going to need an address assigned to it in the 192.168.20.  range so pick one.  Say 123

 

Check it by trying to ping it:

 

Start, All Programs, Accessories then hit Command Prompt.  Type:

ping  192.168.20.123

and hit Enter.  You should get 4 failed pings which means the address is not in use.  Go to the menu on your printer and see if you can figure out how to set the IP address to 192.168.20.123 with mask 255.255.255.0 and default gateway of 192.168.20.1 (tho a printer really shouldn't need it).


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