My brother is having a problem with his PC not booting up into Windows XP. He can't get on the net so I'm asking on his behalf.
When he turns the PC on he gets the message:
"We apologise for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly or was automatically shutdown to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked."
Every option that is chosen (Safe mode, Last Known Configuration, Start Windows Normally) makes the PC turn off and try to boot again always returning to this message.
I've tried searching for information on this error and have found some instances of it happening to people, but no conclusions as to what the problem is.
I have suggested to him to try a repair by booting with the Windows XP CD in and I guess this would be the first thing to try as per the sticky thread in this forum.
In the meantime, I just wondered if anyone knew a bit more about this? It's going to be a real disaster if he loses his hard disk.
Thanks in advance.