Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Faulting application name: LogonUI.exe

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

One of our users reported that her laptop crashes when she is using a particular app called Humminbird.  It is a medical app. Below is a copy/paste from her event viewer log.  Any tip on where I should be looking at?



Faulting application name: LogonUI.exe, version: 6.1.7601.17514, time stamp: 0x4ce79f70
Faulting module name: authui.dll, version: 6.1.7601.24000, time stamp: 0x5a499a87
Exception code: 0xc0000005
Fault offset: 0x000000000001aa4a
Faulting process id: 0x49c
Faulting application start time: 0x01d3906be42fe2a6
Faulting application path: C:\windows\system32\LogonUI.exe
Faulting module path: C:\windows\system32\authui.dll
Report Id: 63075751-fc67-11e7-980d-2816adabc006

  • 0




    GeekU Junior

  • GeekU Junior
  • 1,295 posts
Please try the following and see if it helps.

Click on Start menu
Type in cmd Right click on cmd in list and select run as administrator
Run the following commands
1. Sfc /Scannow
2. Dism /Online /Cleanup-Image /RestoreHealth
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP