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Unable to search content in a PDF in Outlook


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#1
SeekerLola

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I am running Outlook 2016 on Windows 10.

I have always been able to run searches for specific words which can be found in the content of PDF attachments in my mail.
My PC crashed earlier in the week; our IT guy re-installed Windows and Office; using the same version of Acrobat Reader DC, but it won't pick up the content in searches anymore.

I have had this problem before on a previous PC and I have read and tried many of the solutions offered online; rebuilding the indexes does not work (in the previous instance, literally one day it just started working; the mind boggles). 

Since it's Windows 10 it already has an iFilter

I have checked to see that PDF is selected under File Types.

Index Properties and File Contents selected.

Rebuilt indexes... took forever, but nothing has changed.

I have tried the various options presented by the Search Function within Outlook - Attachment Contains... blah, blah
Adobe is my default app to open PDFs...

 

It must be a setting that is different... because all the programs are the same as before...I just don't know what setting it is. 

 

Any ideas?

have to get this working; it's almost impossible for me to work without this function.


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#2
lucasdonovan1987

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Checkout this forum for you answer: https://social.techn...9c-145268f659f7


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#3
sam smith

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your issue is little weird, have you tried to take help from Microsoft support?


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#4
WhiteUn

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I have no intention of criticizing Outlook, but I must say that along with the Windows media player, I have always found it to be useless. Having yahoo and Gmail options, it would feel more than strange to use Outlook in 2021. I understand that there are a lot of companies who continue using it as their mail service, but I've never liked the fact that it seems like there is always something wrong with this email or the documents you use together with this mail, regardless of their type. I even had to use https://pdf-ocr.com to convert my pdf files into word so that I could work with them in Outlook.


Edited by WhiteUn, 17 February 2021 - 02:32 PM.

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#5
buddywiser

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 I even had to use https://pdf-ocr.com to convert my pdf files into word so that I could work with them in Outlook.

Yes, not the best but still working.


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