Hello,
I attempted to re-install 'Adobe Photoshop Elements 13' DVD and received the following prompt, 'Installation Failed - Adobe Genuine Software Verification Failure.'
The software was purchased at the Staples office supply; a known retail distributor of software. Hence, why does Adobe's system believe that this copy of 'Photoshop Elements 13' may not be a genuine copy?
After all, I was prompted to enter in the serial number (that Adobe advised that users write down) after purchasing this software, and the DVD installation went fine.
How can this be resolved?
Thank-you