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Win10 Laptop slow and sometimes freezing


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#31
RKinner

RKinner

    Malware Expert

  • Expert
  • 21,351 posts
  • MVP

The BIOS update seems to have fixed the ACPI.sys problem but now we have:

 

Highest DPC routine execution time (µs):              2936.681692
Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation
 
This is about 6 times what my system shows for tcpip.sys.  As tcpip.sys is a windows file involved with networking I would suspect your network adapter driver.  Is there a newer version on the HP site? 
 
Could you repost your speccy log?  First remove the serial number. 

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#32
Izzy1665

Izzy1665

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Summary
Operating System
Windows 10 Home 64-bit
CPU
AMD A6-6310 47 °C
Mullins 28nm Technology
RAM
4.00GB Single-Channel DDR3 @ 798MHz (11-11-12-28)
Motherboard
Hewlett-Packard 226A (P0)
Graphics
Generic PnP Monitor ([email protected])
512MB ATI AMD Radeon R4 Graphics (HP) 53 °C
Storage
698GB ST750LM022 HN-M7 SATA Disk Device (SATA ) 42 °C
Optical Drives
hp DVDRW SU208GB SATA CdRom Device
Audio
Realtek High Definition Audio
Operating System
Windows 10 Home 64-bit
Computer type: Notebook
Installation Date: 3/28/2018 7:14:08 PM
Serial Number: 
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Not configured
Windows Defender
Windows Defender Disabled
Antivirus
Windows Defender
Antivirus Disabled
Virus Signature Database Up to date
AVG Antivirus
Antivirus Enabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.7 Full
v4.7 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.431.16299.0
PowerShell
Version 5.1.16299.15
Environment Variables
USERPROFILE C:\Users\KaleyIsbell
SystemRoot C:\WINDOWS
User Variables
OneDrive C:\Users\KaleyIsbell\OneDrive
Path C:\Users\KaleyIsbell\AppData\Local\Microsoft\WindowsApps
TEMP C:\Users\KaleyIsbell\AppData\Local\Temp
TMP C:\Users\KaleyIsbell\AppData\Local\Temp
Machine Variables
ComSpec C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 4
OnlineServices Online Services
OS Windows_NT
Path C:\WINDOWS\system32
C:\WINDOWS
C:\WINDOWS\System32\Wbem
C:\WINDOWS\System32\WindowsPowerShell\v1.0\
C:\Program Files\Hewlett-Packard\SimplePass\
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
C:\Program Files (x86)\Windows Live\Shared
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PCBRAND Pavilion
Platform MCD
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER AMD64 Family 22 Model 48 Stepping 1, AuthenticAMD
PROCESSOR_LEVEL 22
PROCESSOR_REVISION 3001
PSModulePath C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
TEMP C:\WINDOWS\TEMP
TMP C:\WINDOWS\TEMP
USERNAME SYSTEM
windir C:\WINDOWS
Battery
AC Line Online
Battery Charge % 100 %
Battery State High
Remaining Battery Time Unknown
Power Profile
Active power scheme HP Recommended
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 10 min
Turn Off Monitor after: (On Battery Power) 5 min
Turn Off Hard Disk after: (On AC Power) 15 min
Turn Off Hard Disk after: (On Battery Power) 3 min
Suspend after: (On AC Power) 20 min
Suspend after: (On Battery Power) 10 min
Screen saver Enabled
Uptime
Current Session
Current Time 6/6/2018 11:03:31 PM
Current Uptime 922 sec (0 d, 00 h, 15 m, 22 s)
Last Boot Time 6/6/2018 10:48:09 PM
Services
Running HP SimplePass Service
Running AdaptiveSleepService
Running AMD External Events Utility
Running AMD FUEL Service
Running Application Host Helper Service
Running Application Information
Running AppX Deployment Service (AppXSVC)
Running AVG Antivirus
Running AVG PC TuneUp Service
Running AVG Service
Running Background Tasks Infrastructure Service
Running Base Filtering Engine
Running Client License Service (ClipSVC)
Running CNG Key Isolation
Running COM+ Event System
Running Connected Devices Platform Service
Running Connected Devices Platform User Service_427aa
Running Connected User Experiences and Telemetry
Running CoreMessaging
Running Credential Manager
Running Cryptographic Services
Running Data Usage
Running DCOM Server Process Launcher
Running Device Association Service
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostic System Host
Running Distributed Link Tracking Client
Running DNS Client
Running Geolocation Service
Running Group Policy Client
Running HP Service
Running HP Software Framework Service
Running HP Touchpoint Analytics
Running HPWMISVC
Running IP Helper
Running IPsec Policy Agent
Running Local Session Manager
Running Microsoft Account Sign-in Assistant
Running Network Connection Broker
Running Network Connections
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running Peer Name Resolution Protocol
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Print Spooler
Running Program Compatibility Assistant Service
Running Realtek Audio Service
Running Remote Access Connection Manager
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Secure Socket Tunneling Protocol Service
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery
Running State Repository Service
Running Storage Service
Running Superfetch
Running Sync Host_427aa
Running SynTPEnh Caller Service
Running System Event Notification Service
Running System Events Broker
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Telephony
Running Themes
Running Tile Data model server
Running Time Broker
Running Touch Keyboard and Handwriting Panel Service
Running Unchecky
Running Update Orchestrator Service
Running User Manager
Running User Profile Service
Running Web Account Manager
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Biometric Service
Running Windows Connection Manager
Running Windows Defender Firewall
Running Windows Defender Security Center Service
Running Windows Event Log
Running Windows Font Cache Service
Running Windows License Manager Service
Running Windows Management Instrumentation
Running Windows Push Notifications System Service
Running Windows Push Notifications User Service_427aa
Running Windows Search
Running Windows Update
Running WinHTTP Web Proxy Auto-Discovery Service
Running WLAN AutoConfig
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Adobe Flash Player Update Service
Stopped AllJoyn Router Service
Stopped App Readiness
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped ASP.NET State Service
Stopped Auto Time Zone Updater
Stopped avgbIDSAgent
Stopped Background Intelligent Transfer Service
Stopped BattlEye Service
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bluetooth Handsfree Service
Stopped Bluetooth Support Service
Stopped Capability Access Manager Service
Stopped Certificate Propagation
Stopped COM+ System Application
Stopped Computer Browser
Stopped Contact Data_427aa
Stopped Data Sharing Service
Stopped Delivery Optimization
Stopped Device Install Service
Stopped Device Management Enrollment Service
Stopped Device Setup Manager
Stopped DevicesFlow_427aa
Stopped DevQuery Background Discovery Broker
Stopped Diagnostic Execution Service
Stopped Distributed Transaction Coordinator
Stopped dmwappushsvc
Stopped Downloaded Maps Manager
Stopped EasyAntiCheat
Stopped Embedded Mode
Stopped Encrypting File System (EFS)
Stopped Enterprise App Management Service
Stopped Extensible Authentication Protocol
Stopped Fax
Stopped File History Service
Stopped Function Discovery Provider Host
Stopped Function Discovery Resource Publication
Stopped Google Update Service (gupdate)
Stopped Google Update Service (gupdatem)
Stopped GraphicsPerfSvc
Stopped HomeGroup Listener
Stopped HomeGroup Provider
Stopped HP CASL Framework Service
Stopped HP Support Solutions Framework Service
Stopped Human Interface Device Service
Stopped HV Host Service
Stopped Hyper-V Data Exchange Service
Stopped Hyper-V Guest Service Interface
Stopped Hyper-V Guest Shutdown Service
Stopped Hyper-V Heartbeat Service
Stopped Hyper-V PowerShell Direct Service
Stopped Hyper-V Remote Desktop Virtualization Service
Stopped Hyper-V Time Synchronization Service
Stopped Hyper-V Volume Shadow Copy Requestor
Stopped IKE and AuthIP IPsec Keying Modules
Stopped Infrared monitor service
Stopped Interactive Services Detection
Stopped Internet Connection Sharing (ICS)
Stopped IP Translation Configuration Service
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Local Profile Assistant Service
Stopped MessagingService_427aa
Stopped Microsoft Diagnostics Hub Standard Collector Service
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Passport
Stopped Microsoft Passport Container
Stopped Microsoft Software Shadow Copy Provider
Stopped Microsoft Storage Spaces SMP
Stopped Microsoft Windows SMS Router Service.
Stopped Natural Authentication
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Connected Devices Auto-Setup
Stopped Network Connectivity Assistant
Stopped Network Setup Service
Stopped Optimize drives
Stopped Payments and NFC/SE Manager
Stopped Peer Networking Grouping
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped Phone Service
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Printer Extensions and Notifications
Stopped PrintWorkflow_427aa
Stopped Problem Reports and Solutions Control Panel Support
Stopped Quality Windows Audio Video Experience
Stopped Radio Management Service
Stopped Remote Access Auto Connection Manager
Stopped Remote Desktop Configuration
Stopped Remote Desktop Services
Stopped Remote Desktop Services UserMode Port Redirector
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Retail Demo Service
Stopped Routing and Remote Access
Stopped Secondary Logon
Stopped Sensor Data Service
Stopped Sensor Monitoring Service
Stopped Sensor Service
Stopped Shared PC Account Manager
Stopped Smart Card
Stopped Smart Card Device Enumeration Service
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped Software Protection
Stopped Spatial Data Service
Stopped Spot Verifier
Stopped Still Image Acquisition Events
Stopped Storage Tiers Management
Stopped UPnP Device Host
Stopped User Data Access_427aa
Stopped User Data Storage_427aa
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped W3C Logging Service
Stopped WalletService
Stopped WarpJITSvc
Stopped WebClient
Stopped Wi-Fi Direct Services Connection Manager Service
Stopped Windows Backup
Stopped Windows Camera Frame Server
Stopped Windows Connect Now - Config Registrar
Stopped Windows Defender Antivirus Network Inspection Service
Stopped Windows Defender Antivirus Service
Stopped Windows Encryption Provider Host Service
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Image Acquisition (WIA)
Stopped Windows Insider Service
Stopped Windows Installer
Stopped Windows Media Player Network Sharing Service
Stopped Windows Mobile Hotspot Service
Stopped Windows Modules Installer
Stopped Windows Perception Service
Stopped Windows Presentation Foundation Font Cache 3.0.0.0
Stopped Windows Process Activation Service
Stopped Windows PushToInstall Service
Stopped Windows Remote Management (WS-Management)
Stopped Windows Store Install Service
Stopped Windows Time
Stopped Wired AutoConfig
Stopped WMI Performance Adapter
Stopped Work Folders
Stopped WWAN AutoConfig
Stopped Xbox Accessory Management Service
Stopped Xbox Game Monitoring
Stopped Xbox Live Auth Manager
Stopped Xbox Live Game Save
Stopped Xbox Live Networking Service
TimeZone
TimeZone GMT -5:00 Hours
Language English (United States)
Location United States
Format English (United States)
Currency $
Date Format M/d/yyyy
Time Format h:mm:ss tt
Scheduler
6/6/2018 11:09 PM; GoogleUpdateTaskMachineUA
6/6/2018 11:15 PM; Adobe Flash Player Updater
6/7/2018 12:09 AM; update-S-1-5-21-3846161488-2121417769-2750350099-1002
6/7/2018 1:05 AM; update-sys
6/7/2018 1:54 PM; OneDrive Standalone Update Task-S-1-5-21-3846161488-2121417769-2750350099-1002
6/7/2018 8:09 PM; GoogleUpdateTaskMachineCore
6/7/2018 11:04 PM; OneDrive Standalone Update Task-S-1-5-21-3846161488-2121417769-2750350099-500
6/8/2018 8:41 PM; Adobe Flash Player NPAPI Notifier
6/10/2018 7:50 PM; HPCeeScheduleForKaleyIsbell
0116avUpdateInfo
AVGPCTuneUp_Task_BkGndMaintenance
CCleanerSkipUAC
HPCheckDropBoxStatus
Optimize Start Menu Cache Files-S-1-5-21-3846161488-2121417769-2750350099-1002
Optimize Start Menu Cache Files-S-1-5-21-3846161488-2121417769-2750350099-500
Hotfixes
Installed
6/7/2018  Realtek Semiconductor Corp. - Audio Device, Other hardware - Realtek High Definition Audio
Realtek Semiconductor Corp. Audio Device, Other hardware software
update released in June, 2015
Not Installed
System Folders
Application Data C:\ProgramData
Cookies C:\Users\KaleyIsbell\AppData\Local\Microsoft\Windows\INetCookies
Desktop C:\Users\KaleyIsbell\Desktop
Documents C:\Users\Public\Documents
Fonts C:\WINDOWS\Fonts
Global Favorites C:\Users\KaleyIsbell\Favorites
Internet History C:\Users\KaleyIsbell\AppData\Local\Microsoft\Windows\History
Local Application Data C:\Users\KaleyIsbell\AppData\Local
Music C:\Users\Public\Music
Path for burning CD C:\Users\KaleyIsbell\AppData\Local\Microsoft\Windows\Burn\Burn
Physical Desktop C:\Users\KaleyIsbell\Desktop
Pictures C:\Users\Public\Pictures
Program Files C:\Program Files
Public Desktop C:\Users\Public\Desktop
Start Menu C:\ProgramData\Microsoft\Windows\Start Menu
Start Menu Programs C:\ProgramData\Microsoft\Windows\Start Menu\Programs
Startup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Templates C:\ProgramData\Microsoft\Windows\Templates
Temporary Internet Files C:\Users\KaleyIsbell\AppData\Local\Microsoft\Windows\INetCache
User Favorites C:\Users\KaleyIsbell\Favorites
Videos C:\Users\Public\Videos
Windows Directory C:\WINDOWS
Windows/System C:\WINDOWS\system32
Process List
AdaptiveSleepService.exe
Process ID 2772
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
Memory Usage 5.83 MB
Peak Memory Usage 6.78 MB
ApplicationFrameHost.exe
Process ID 6364
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\ApplicationFrameHost.exe
Memory Usage 22 MB
Peak Memory Usage 28 MB
atieclxx.exe
Process ID 1608
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\atieclxx.exe
Memory Usage 8.56 MB
Peak Memory Usage 9.95 MB
atiesrxx.exe
Process ID 1536
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\atiesrxx.exe
Memory Usage 4.71 MB
Peak Memory Usage 5.73 MB
audiodg.exe
Process ID 6984
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\audiodg.exe
Memory Usage 18 MB
Peak Memory Usage 28 MB
AVGSvc.exe
Process ID 2212
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\AVG\Antivirus\AVGSvc.exe
Memory Usage 139 MB
Peak Memory Usage 161 MB
avgsvca.exe
Process ID 2788
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe
Memory Usage 15 MB
Peak Memory Usage 17 MB
AVGUI.exe
Process ID 6080
User KaleyIsbell
Domain KALEY
Path C:\Program Files\AVG\Antivirus\AVGUI.exe
Memory Usage 45 MB
Peak Memory Usage 55 MB
avguix.exe
Process ID 6972
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\AVG\Framework\Common\avguix.exe
Memory Usage 30 MB
Peak Memory Usage 31 MB
backgroundTaskHost.exe
Process ID 2208
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\backgroundTaskHost.exe
Memory Usage 8.56 MB
Peak Memory Usage 22 MB
CCleaner64.exe
Process ID 4136
User KaleyIsbell
Domain KALEY
Path C:\Program Files\CCleaner\CCleaner64.exe
Memory Usage 18 MB
Peak Memory Usage 18 MB
chrome.exe
Process ID 8036
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 71 MB
Peak Memory Usage 84 MB
chrome.exe
Process ID 8060
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 32 MB
Peak Memory Usage 32 MB
chrome.exe
Process ID 7700
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 73 MB
Peak Memory Usage 112 MB
chrome.exe
Process ID 8100
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 8.98 MB
Peak Memory Usage 8.98 MB
chrome.exe
Process ID 9524
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 96 MB
Peak Memory Usage 278 MB
chrome.exe
Process ID 8072
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 8.50 MB
Peak Memory Usage 8.54 MB
chrome.exe
Process ID 7552
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Memory Usage 139 MB
Peak Memory Usage 153 MB
ClientCore.exe
Process ID 6488
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Hewlett-Packard\SimplePass\ClientCore.exe
Memory Usage 20 MB
Peak Memory Usage 20 MB
conhost.exe
Process ID 2332
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\conhost.exe
Memory Usage 4.77 MB
Peak Memory Usage 5.40 MB
CoolSense.exe
Process ID 4636
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
Memory Usage 1.42 MB
Peak Memory Usage 7.30 MB
csrss.exe
Process ID 740
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\csrss.exe
Memory Usage 4.57 MB
Peak Memory Usage 10 MB
csrss.exe
Process ID 616
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\csrss.exe
Memory Usage 4.27 MB
Peak Memory Usage 5.24 MB
ctfmon.exe
Process ID 4600
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\ctfmon.exe
Memory Usage 12 MB
Peak Memory Usage 13 MB
dasHost.exe
Process ID 608
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\dasHost.exe
Memory Usage 11 MB
Peak Memory Usage 15 MB
dllhost.exe
Process ID 4620
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\dllhost.exe
Memory Usage 11 MB
Peak Memory Usage 11 MB
dwm.exe
Process ID 620
User DWM-1
Domain Window Manager
Path C:\Windows\System32\dwm.exe
Memory Usage 43 MB
Peak Memory Usage 59 MB
explorer.exe
Process ID 4776
User KaleyIsbell
Domain KALEY
Path C:\Windows\explorer.exe
Memory Usage 140 MB
Peak Memory Usage 149 MB
fontdrvhost.exe
Process ID 996
User UMFD-1
Domain Font Driver Host
Path C:\Windows\System32\fontdrvhost.exe
Memory Usage 6.33 MB
Peak Memory Usage 6.34 MB
fontdrvhost.exe
Process ID 992
User UMFD-0
Domain Font Driver Host
Path C:\Windows\System32\fontdrvhost.exe
Memory Usage 3.11 MB
Peak Memory Usage 4.12 MB
Fuel.Service.exe
Process ID 2780
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
Memory Usage 5.96 MB
Peak Memory Usage 8.95 MB
GoogleCrashHandler.exe
Process ID 4548
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler.exe
Memory Usage 68 KB
Peak Memory Usage 6.04 MB
GoogleCrashHandler64.exe
Process ID 4212
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Google\Update\1.3.33.17\GoogleCrashHandler64.exe
Memory Usage 52 KB
Peak Memory Usage 5.14 MB
HPMSGSVC.exe
Process ID 7660
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
Memory Usage 8.43 MB
Peak Memory Usage 8.52 MB
hpqwmiex.exe
Process ID 7732
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
Memory Usage 9.67 MB
Peak Memory Usage 9.69 MB
hpservice.exe
Process ID 1920
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\hpservice.exe
Memory Usage 4.27 MB
Peak Memory Usage 5.28 MB
HPSF.exe
Process ID 8064
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
Memory Usage 3.16 MB
Peak Memory Usage 9.03 MB
HPWMISVC.exe
Process ID 2824
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
Memory Usage 7.91 MB
Peak Memory Usage 8.21 MB
Lightshot.exe
Process ID 116
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Skillbrains\lightshot\5.4.0.35\Lightshot.exe
Memory Usage 15 MB
Peak Memory Usage 16 MB
lsass.exe
Process ID 804
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\lsass.exe
Memory Usage 11 MB
Peak Memory Usage 14 MB
Memory Compression
Process ID 1636
User SYSTEM
Domain NT AUTHORITY
Memory Usage 38 MB
Peak Memory Usage 39 MB
mmc.exe
Process ID 6940
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\mmc.exe
Memory Usage 16 MB
Peak Memory Usage 24 MB
MSASCuiL.exe
Process ID 6652
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Windows Defender\MSASCuiL.exe
Memory Usage 9.52 MB
Peak Memory Usage 9.53 MB
OmniServ.exe
Process ID 1468
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
Memory Usage 10 MB
Peak Memory Usage 13 MB
OneDrive.exe
Process ID 7668
User KaleyIsbell
Domain KALEY
Path C:\Users\KaleyIsbell\AppData\Local\Microsoft\OneDrive\OneDrive.exe
Memory Usage 32 MB
Peak Memory Usage 32 MB
OPBHOBroker.exe
Process ID 3820
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
Memory Usage 10 MB
Peak Memory Usage 10 MB
OPBHOBrokerDsktop.exe
Process ID 7208
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
Memory Usage 11 MB
Peak Memory Usage 11 MB
opvapp.exe
Process ID 736
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
Memory Usage 7.55 MB
Peak Memory Usage 7.61 MB
RAVBg64.exe
Process ID 2164
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
Memory Usage 10 MB
Peak Memory Usage 15 MB
RAVBg64.exe
Process ID 2176
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
Memory Usage 10 MB
Peak Memory Usage 15 MB
RtkAudioService64.exe
Process ID 1976
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
Memory Usage 7.68 MB
Peak Memory Usage 9.28 MB
RtkNGUI64.exe
Process ID 7492
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
Memory Usage 13 MB
Peak Memory Usage 13 MB
RuntimeBroker.exe
Process ID 4592
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\RuntimeBroker.exe
Memory Usage 24 MB
Peak Memory Usage 30 MB
RuntimeBroker.exe
Process ID 4580
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\RuntimeBroker.exe
Memory Usage 30 MB
Peak Memory Usage 30 MB
RuntimeBroker.exe
Process ID 7916
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\RuntimeBroker.exe
Memory Usage 1.82 MB
Peak Memory Usage 30 MB
RuntimeBroker.exe
Process ID 1040
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\RuntimeBroker.exe
Memory Usage 19 MB
Peak Memory Usage 25 MB
SearchFilterHost.exe
Process ID 9536
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\SearchFilterHost.exe
Memory Usage 7.34 MB
Peak Memory Usage 8.14 MB
SearchIndexer.exe
Process ID 5740
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\SearchIndexer.exe
Memory Usage 29 MB
Peak Memory Usage 35 MB
SearchProtocolHost.exe
Process ID 6704
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\SearchProtocolHost.exe
Memory Usage 9.69 MB
Peak Memory Usage 14 MB
SearchUI.exe
Process ID 4084
User KaleyIsbell
Domain KALEY
Path C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Memory Usage 77 MB
Peak Memory Usage 183 MB
SecurityHealthService.exe
Process ID 2924
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\SecurityHealthService.exe
Memory Usage 15 MB
Peak Memory Usage 15 MB
services.exe
Process ID 784
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\services.exe
Memory Usage 7.13 MB
Peak Memory Usage 7.81 MB
ShellExperienceHost.exe
Process ID 6044
User KaleyIsbell
Domain KALEY
Path C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
Memory Usage 58 MB
Peak Memory Usage 92 MB
sihost.exe
Process ID 4260
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\sihost.exe
Memory Usage 29 MB
Peak Memory Usage 29 MB
SkypeHost.exe
Process ID 6180
User KaleyIsbell
Domain KALEY
Path C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeHost.exe
Memory Usage 4.18 MB
Peak Memory Usage 12 MB
smartscreen.exe
Process ID 6332
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\smartscreen.exe
Memory Usage 20 MB
Peak Memory Usage 20 MB
smss.exe
Process ID 404
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\smss.exe
Memory Usage 888 KB
Peak Memory Usage 1.25 MB
Speccy64.exe
Process ID 1052
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Speccy\Speccy64.exe
Memory Usage 26 MB
Peak Memory Usage 26 MB
spoolsv.exe
Process ID 2488
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\spoolsv.exe
Memory Usage 15 MB
Peak Memory Usage 15 MB
SpotifyWebHelper.exe
Process ID 7788
User KaleyIsbell
Domain KALEY
Path C:\Users\KaleyIsbell\AppData\Roaming\Spotify\SpotifyWebHelper.exe
Memory Usage 7.97 MB
Peak Memory Usage 8.00 MB
svchost.exe
Process ID 4272
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\svchost.exe
Memory Usage 32 MB
Peak Memory Usage 32 MB
svchost.exe
Process ID 2144
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 53 MB
Peak Memory Usage 66 MB
svchost.exe
Process ID 7796
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 7.00 MB
Peak Memory Usage 7.04 MB
svchost.exe
Process ID 1104
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 54 MB
Peak Memory Usage 73 MB
svchost.exe
Process ID 980
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 28 MB
Peak Memory Usage 33 MB
svchost.exe
Process ID 2796
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 7.62 MB
Peak Memory Usage 11 MB
svchost.exe
Process ID 544
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 11 MB
Peak Memory Usage 11 MB
svchost.exe
Process ID 2104
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 11 MB
Peak Memory Usage 16 MB
svchost.exe
Process ID 1064
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 46 MB
Peak Memory Usage 55 MB
svchost.exe
Process ID 1132
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 23 MB
Peak Memory Usage 29 MB
svchost.exe
Process ID 1164
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 24 MB
Peak Memory Usage 66 MB
svchost.exe
Process ID 2804
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 23 MB
Peak Memory Usage 26 MB
svchost.exe
Process ID 1320
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 26 MB
Peak Memory Usage 27 MB
svchost.exe
Process ID 1396
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 18 MB
Peak Memory Usage 18 MB
svchost.exe
Process ID 1768
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 12 MB
Peak Memory Usage 12 MB
svchost.exe
Process ID 1308
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 11 MB
Peak Memory Usage 16 MB
svchost.exe
Process ID 2040
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 5.45 MB
Peak Memory Usage 6.33 MB
svchost.exe
Process ID 2032
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 12 MB
Peak Memory Usage 13 MB
svchost.exe
Process ID 1828
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 17 MB
Peak Memory Usage 17 MB
svchost.exe
Process ID 4936
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 10 MB
Peak Memory Usage 16 MB
svchost.exe
Process ID 3684
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 5.67 MB
Peak Memory Usage 7.96 MB
svchost.exe
Process ID 3424
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 6.16 MB
Peak Memory Usage 7.90 MB
SynTPEnh.exe
Process ID 4108
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Memory Usage 14 MB
Peak Memory Usage 20 MB
SynTPEnhService.exe
Process ID 2936
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
Memory Usage 3.83 MB
Peak Memory Usage 4.39 MB
SynTPHelper.exe
Process ID 4784
User KaleyIsbell
Domain KALEY
Path C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
Memory Usage 3.84 MB
Peak Memory Usage 4.55 MB
System
Process ID 4
Memory Usage 328 KB
Peak Memory Usage 3.91 MB
System Idle Process
Process ID 0
taskhostw.exe
Process ID 4468
User KaleyIsbell
Domain KALEY
Path C:\Windows\System32\taskhostw.exe
Memory Usage 15 MB
Peak Memory Usage 16 MB
TouchpointAnalyticsClientService.exe
Process ID 8260
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\HP\HP Touchpoint Analytics Client\TouchpointAnalyticsClientService.exe
Memory Usage 43 MB
Peak Memory Usage 48 MB
TuneUpUtilitiesApp64.exe
Process ID 4984
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe
Memory Usage 13 MB
Peak Memory Usage 18 MB
TuneUpUtilitiesService64.exe
Process ID 2964
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
Memory Usage 18 MB
Peak Memory Usage 44 MB
unchecky_bg.exe
Process ID 4168
User KaleyIsbell
Domain KALEY
Path C:\Program Files (x86)\Unchecky\bin\unchecky_bg.exe
Memory Usage 9.85 MB
Peak Memory Usage 9.85 MB
unchecky_svc.exe
Process ID 2976
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files (x86)\Unchecky\bin\unchecky_svc.exe
Memory Usage 6.59 MB
Peak Memory Usage 7.44 MB
wininit.exe
Process ID 720
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\wininit.exe
Memory Usage 5.07 MB
Peak Memory Usage 6.49 MB
winlogon.exe
Process ID 840
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\winlogon.exe
Memory Usage 7.46 MB
Peak Memory Usage 15 MB
wlanext.exe
Process ID 2324
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\wlanext.exe
Memory Usage 5.46 MB
Peak Memory Usage 6.88 MB
WmiPrvSE.exe
Process ID 8048
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\wbem\WmiPrvSE.exe
Memory Usage 9.26 MB
Peak Memory Usage 9.26 MB
WmiPrvSE.exe
Process ID 9584
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\wbem\WmiPrvSE.exe
Memory Usage 14 MB
Peak Memory Usage 14 MB
Security Options
Accounts: Administrator account status Enabled
Accounts: Block Microsoft accounts Not Defined
Accounts: Guest account status Disabled
Accounts: Limit local account use of blank passwords to console logon only Disabled
Accounts: Rename administrator account Administrator
Accounts: Rename guest account Guest
Audit: Audit the access of global system objects Disabled
Audit: Audit the use of Backup and Restore privilege Disabled
Audit: Force audit policy subcategory settings (Windows Vista or later) to override audit policy category settings Not Defined
Audit: Shut down system immediately if unable to log security audits Disabled
DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined
DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined
Devices: Allow undock without having to log on Enabled
Devices: Allowed to format and eject removable media Not Defined
Devices: Prevent users from installing printer drivers Disabled
Devices: Restrict CD-ROM access to locally logged-on user only Not Defined
Devices: Restrict floppy access to locally logged-on user only Not Defined
Domain controller: Allow server operators to schedule tasks Not Defined
Domain controller: LDAP server signing requirements Not Defined
Domain controller: Refuse machine account password changes Not Defined
Domain member: Digitally encrypt or sign secure channel data (always) Enabled
Domain member: Digitally encrypt secure channel data (when possible) Enabled
Domain member: Digitally sign secure channel data (when possible) Enabled
Domain member: Disable machine account password changes Disabled
Domain member: Maximum machine account password age 30 days
Domain member: Require strong (Windows 2000 or later) session key Enabled
Interactive logon: Display user information when the session is locked Not Defined
Interactive logon: Do not require CTRL+ALT+DEL Not Defined
Interactive logon: Don't display last signed-in Disabled
Interactive logon: Don't display username at sign-in Not Defined
Interactive logon: Machine account lockout threshold Not Defined
Interactive logon: Machine inactivity limit Not Defined
Interactive logon: Message text for users attempting to log on
Interactive logon: Message title for users attempting to log on
Interactive logon: Number of previous logons to cache (in case domain controller is not available) 10 logons
Interactive logon: Prompt user to change password before expiration 5 days
Interactive logon: Require Domain Controller authentication to unlock workstation Disabled
Interactive logon: Require Windows Hello for Business or smart card Disabled
Interactive logon: Smart card removal behavior No Action
Microsoft network client: Digitally sign communications (always) Disabled
Microsoft network client: Digitally sign communications (if server agrees) Enabled
Microsoft network client: Send unencrypted password to third-party SMB servers Disabled
Microsoft network server: Amount of idle time required before suspending session Not Defined
Microsoft network server: Attempt S4U2Self to obtain claim information Not Defined
Microsoft network server: Digitally sign communications (always) Disabled
Microsoft network server: Digitally sign communications (if client agrees) Disabled
Microsoft network server: Disconnect clients when logon hours expire Enabled
Microsoft network server: Server SPN target name validation level Not Defined
Network access: Allow anonymous SID/Name translation Disabled
Network access: Do not allow anonymous enumeration of SAM accounts Enabled
Network access: Do not allow anonymous enumeration of SAM accounts and shares Disabled
Network access: Do not allow storage of passwords and credentials for network authentication Disabled
Network access: Let Everyone permissions apply to anonymous users Disabled
Network access: Named Pipes that can be accessed anonymously SQL\QUERY,EPMAPPER,LOCATOR,TrkWks,TrkSvr
Network access: Remotely accessible registry paths System\CurrentControlSet\Control\ProductOptions,System\CurrentControlSet\Control\Server Applications,Software\Microsoft\Windows NT\CurrentVersion
Network access: Remotely accessible registry paths and sub-paths System\CurrentControlSet\Control\Print\Printers,System\CurrentControlSet\Services\Eventlog,Software\Microsoft\OLAP Server,Software\Microsoft\Windows NT\CurrentVersion\Print,Software\Microsoft\Windows NT\CurrentVersion\Windows,System\CurrentControlSet\Control\ContentIndex,System\CurrentControlSet\Control\Terminal Server,System\CurrentControlSet\Control\Terminal Server\UserConfig,System\CurrentControlSet\Control\Terminal Server\DefaultUserConfiguration,Software\Microsoft\Windows NT\CurrentVersion\Perflib,System\CurrentControlSet\Services\SysmonLog
Network access: Restrict anonymous access to Named Pipes and Shares Enabled
Network access: Restrict clients allowed to make remote calls to SAM
Network access: Shares that can be accessed anonymously Not Defined
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Network security: Allow Local System to use computer identity for NTLM Not Defined
Network security: Allow LocalSystem NULL session fallback Not Defined
Network security: Allow PKU2U authentication requests to this computer to use online identities.
 
Not Defined
Network security: Configure encryption types allowed for Kerberos Not Defined
Network security: Do not store LAN Manager hash value on next password change Enabled
Network security: Force logoff when logon hours expire Disabled
Network security: LAN Manager authentication level Not Defined
Network security: LDAP client signing requirements Negotiate signing
Network security: Minimum session security for NTLM SSP based (including secure RPC) clients Require 128-bit encryption
Network security: Minimum session security for NTLM SSP based (including secure RPC) servers Require 128-bit encryption
Network security: Restrict NTLM: Add remote server exceptions for NTLM authentication Not Defined
Network security: Restrict NTLM: Add server exceptions in this domain Not Defined
Network security: Restrict NTLM: Audit Incoming NTLM Traffic Not Defined
Network security: Restrict NTLM: Audit NTLM authentication in this domain Not Defined
Network security: Restrict NTLM: Incoming NTLM traffic Not Defined
Network security: Restrict NTLM: NTLM authentication in this domain Not Defined
Network security: Restrict NTLM: Outgoing NTLM traffic to remote servers Not Defined
Recovery console: Allow automatic administrative logon Not Defined
Recovery console: Allow floppy copy and access to all drives and all folders Not Defined
Shutdown: Allow system to be shut down without having to log on Enabled
Shutdown: Clear virtual memory pagefile Disabled
System cryptography: Force strong key protection for user keys stored on the computer Not Defined
System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing Disabled
System objects: Require case insensitivity for non-Windows subsystems Enabled
System objects: Strengthen default permissions of internal system objects (e.g. Symbolic Links) Enabled
System settings: Optional subsystems
System settings: Use Certificate Rules on Windows Executables for Software Restriction Policies Disabled
User Account Control: Admin Approval Mode for the Built-in Administrator account Disabled
User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop Disabled
User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode Prompt for consent for non-Windows binaries
User Account Control: Behavior of the elevation prompt for standard users Prompt for credentials
User Account Control: Detect application installations and prompt for elevation Enabled
User Account Control: Only elevate executables that are signed and validated Disabled
User Account Control: Only elevate UIAccess applications that are installed in secure locations Enabled
User Account Control: Run all administrators in Admin Approval Mode Enabled
User Account Control: Switch to the secure desktop when prompting for elevation Enabled
User Account Control: Virtualize file and registry write failures to per-user locations Enabled
Device Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
ACPI Fixed Feature Button
ACPI Lid
ACPI Power Button
ACPI Thermal Zone
AMD A6-6310 APU with AMD Radeon R4 Graphics
AMD A6-6310 APU with AMD Radeon R4 Graphics
AMD A6-6310 APU with AMD Radeon R4 Graphics
AMD A6-6310 APU with AMD Radeon R4 Graphics
AmdAS4 Device
High precision event timer
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Microsoft Windows Management Interface for ACPI
Motherboard resources
Motherboard resources
System board
Pci Bus
AMD PSP 1.0 Device
AMD SMBus
HP Mobile Data Protection Sensor
Motherboard resources
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI-to-PCI Bridge
Synaptics SMBus Driver
System board
PCI standard host CPU bridge
Motherboard resources
AMD Radeon™ R4 Graphics
Generic PnP Monitor
High Definition Audio Controller
AMD High Definition Audio Device
PCI-to-PCI Bridge
Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
Microsoft Wi-Fi Direct Virtual Adapter #2
PCI-to-PCI Bridge
Realtek PCIe FE Family Controller
PCI-to-PCI Bridge
Realtek PCIE CardReader
AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
USB Root Hub (USB 3.0)
USB Input Device
HID-compliant mouse
AMD SATA Controller
ST750LM022 HN-M7 SATA Disk Device
hp DVDRW SU208GB SATA CdRom Device
Standard Enhanced PCI to USB Host Controller
USB Root Hub
Generic USB Hub
Standard Enhanced PCI to USB Host Controller
USB Root Hub
Generic USB Hub
USB Composite Device
HP Truevision HD
High Definition Audio Controller
Realtek High Definition Audio
Microphone (Realtek High Definition Audio)
Speaker/HP (Realtek High Definition Audio)
Stereo Mix (Realtek High Definition Audio)
PCI standard ISA bridge
Direct memory access controller
Microsoft ACPI-Compliant Embedded Controller
Motherboard resources
Motherboard resources
Numeric data processor
Programmable interrupt controller
Standard PS/2 Keyboard
Synaptics SMBus TouchPad
System CMOS/real time clock
System speaker
System timer
HP Wireless Button Driver
HID-compliant wireless radio controls
Microsoft UEFI-Compliant System
System Firmware
CPU
AMD A6-6310
Cores 4
Threads 4
Name AMD A6-6310
Code Name Mullins
Package Socket FT3 (BGA769)
Technology 28nm
Specification AMD A6-6310 APU with AMD Radeon R4 Graphics
Family F
Extended Family 16
Model 0
Extended Model 30
Stepping 1
Revision ML-A1
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64, NX, VMX, AES, AVX
Virtualization Supported, Enabled
Hyperthreading Not supported
Bus Speed 99.8 MHz
Stock Core Speed 1800 MHz
Stock Bus Speed 100 MHz
Average Temperature 47 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 2048 KBytes
Cores
Core 0
Core Speed 2395.1 MHz
Multiplier x 24.0
Bus Speed 99.8 MHz
Temperature 47 °C
Threads APIC ID: 0
Core 1
Core Speed 2395.1 MHz
Multiplier x 24.0
Bus Speed 99.8 MHz
Temperature 47 °C
Threads APIC ID: 1
Core 2
Core Speed 2395.1 MHz
Multiplier x 24.0
Bus Speed 99.8 MHz
Temperature 47 °C
Threads APIC ID: 2
Core 3
Core Speed 2395.1 MHz
Multiplier x 24.0
Bus Speed 99.8 MHz
Temperature 47 °C
Threads APIC ID: 3
RAM
Memory slots
Total memory slots 2
Used memory slots 1
Free memory slots 1
Memory
Type DDR3
Size 4096 MBytes
Channels # Single
DRAM Frequency 798.4 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 12 clocks
Cycle Time (tRAS) 28 clocks
Bank Cycle Time (tRC) 39 clocks
Physical Memory
Memory Usage 65 %
Total Physical 3.44 GB
Available Physical 1.19 GB
Total Virtual 5.81 GB
Available Virtual 3.28 GB
SPD
Number Of SPD Modules 1
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer Hyundai Electronics
Max Bandwidth PC3-12800 (800 MHz)
Part Number HMT451S6AFR8A-PB
Serial Number 420523625
Week/year 03 / 15
Timing table
JEDEC #1
Frequency 381.0 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 14
tRC 19
Voltage 1.350 V
JEDEC #2
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.350 V
JEDEC #3
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.350 V
JEDEC #4
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.350 V
JEDEC #5
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.350 V
JEDEC #6
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.350 V
JEDEC #7
Frequency 800.0 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 28
tRC 39
Voltage 1.350 V
Motherboard
Manufacturer Hewlett-Packard
Model 226A (P0)
Version 73.41
Chipset Vendor AMD
Chipset Model K16 IMC
Chipset Revision 00
Southbridge Vendor AMD
Southbridge Model Kabini FCH
Southbridge Revision 8.2
BIOS
Brand American Megatrends Inc.
Version F.46
Date 4/18/2018
PCI Data
Slot PCI
Slot Type PCI
Slot Usage In Use
Data lanes x1
Slot Designation PCI Express Slot 1
Characteristics 3.3V, Shared, PME
Slot Number 0
Graphics
Monitor
Name Generic PnP Monitor on AMD Radeon R4 Graphics
Current Resolution 1600x900 pixels
Work Resolution 1600x860 pixels
State Enabled, Primary
Monitor Width 1600
Monitor Height 900
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
ATI AMD Radeon™ R4 Graphics
Manufacturer ATI
Model AMD Radeon R4 Graphics
Device ID 1002-9851
Subvendor HP (103C)
Current Performance Level Level 0
Current GPU Clock 300 MHz
Current Memory Clock 800 MHz
Current Shader Clock 800 MHz
GPU Clock 800.0 MHz
Temperature 53 °C
Driver version 15.201.1101.0
Memory Type DDR3
Memory 512 MB
Bandwidth 12.8 GB/s
Count of performance levels : 2
Level 1 - "Perf Level 0"
GPU Clock 300 MHz
Shader Clock 800 MHz
Level 2 - "Perf Level 1"
GPU Clock 800 MHz
Shader Clock 800 MHz
Storage
Hard drives
ST750LM022 HN-M7 SATA Disk Device
Heads 16
Cylinders 91,201
Tracks 23,256,255
Sectors 1,465,144,065
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ACS2
Serial Number S31PJ9GFC08946
Firmware Version Number 2BA30001
LBA Size 48-bit LBA
Power On Count 3387 times
Power On Time 72.2 days
Speed 5400 RPM
Features S.M.A.R.T., APM, NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface SATA
Capacity 698 GB
Real size 750,156,374,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 42 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 100
Worst 100
Threshold 51
Raw Value 0000000006
Status Good
02
Attribute name Throughput Performance
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
03
Attribute name Spin-Up Time
Real value 2179 ms
Current 93
Worst 91
Threshold 25
Raw Value 0000000883
Status Good
04
Attribute name Start/Stop Count
Real value 3,402
Current 97
Worst 97
Threshold 0
Raw Value 0000000D4A
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 252
Worst 252
Threshold 10
Raw Value 0000000000
Status Good
07
Attribute name Seek Error Rate
Real value 0
Current 252
Worst 252
Threshold 51
Raw Value 0000000000
Status Good
08
Attribute name Seek Time Performance
Real value 0
Current 252
Worst 252
Threshold 15
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 72d 4h
Current 100
Worst 100
Threshold 0
Raw Value 00000006C4
Status Good
0A
Attribute name Spin Retry Count
Real value 0
Current 252
Worst 252
Threshold 51
Raw Value 0000000000
Status Good
0B
Attribute name Recalibration Retries
Real value 186
Current 100
Worst 100
Threshold 0
Raw Value 00000000BA
Status Good
0C
Attribute name Device Power Cycle Count
Real value 3,387
Current 97
Worst 97
Threshold 0
Raw Value 0000000D3B
Status Good
B7
Attribute name SATA Downshift Error Count
Real value 0
Current 252
Worst 252
Threshold 10
Raw Value 0000000000
Status Good
B8
Attribute name End-to-End error / IOEDC
Real value 0
Current 252
Worst 252
Threshold 48
Raw Value 0000000000
Status Good
BA
Attribute name Induced Op-Vibration Detection
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
BB
Attribute name Reported Uncorrectable Errors
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
BC
Attribute name Command Timeout
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
BE
Attribute name Airflow Temperature
Real value 42 °C
Current 58
Worst 54
Threshold 40
Raw Value 000011002A
Status Good
BF
Attribute name G-sense error rate
Real value 716
Current 100
Worst 100
Threshold 0
Raw Value 00000002CC
Status Good
C0
Attribute name Power-off Retract Count
Real value 141
Current 100
Worst 100
Threshold 0
Raw Value 000000008D
Status Good
C1
Attribute name Load/Unload Cycle Count
Real value 9,404
Current 100
Worst 100
Threshold 0
Raw Value 00000024BC
Status Good
C2
Attribute name Temperature
Real value 42 °C
Current 58
Worst 54
Threshold 0
Raw Value 000011002A
Status Good
C3
Attribute name Hardware ECC Recovered
Real value 0
Current 100
Worst 100
Threshold 0
Raw Value 0000000000
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 0
Current 252
Worst 252
Threshold 0
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C8
Attribute name Write Error Rate / Multi-Zone Error Rate
Real value 12,269
Current 100
Worst 100
Threshold 0
Raw Value 0000002FED
Status Good
Partition 0
Partition ID Disk #0, Partition #0
File System NTFS
Volume Serial Number CC5CED1A
Size 649 MB
Used Space 272 MB (41%)
Free Space 377 MB (59%)
Partition 1
Partition ID Disk #0, Partition #1
File System FAT32
Volume Serial Number 8C3F5B64
Size 256 MB
Used Space 144 MB (56%)
Free Space 111 MB (44%)
Partition 2
Partition ID Disk #0, Partition #2
Disk Letter C:
File System NTFS
Volume Serial Number EA62748E
Size 672 GB
Used Space 88 GB (13%)
Free Space 584 GB (87%)
Partition 3
Partition ID Disk #0, Partition #3
File System NTFS
Volume Serial Number 22A6BA09
Size 1.7 GB
Used Space 568 MB (32%)
Free Space 1.14 GB (68%)
Partition 4
Partition ID Disk #0, Partition #4
Disk Letter D:
File System NTFS
Volume Serial Number 1694163F
Size 23.3 GB
Used Space 20.7 GB (88%)
Free Space 2.61 GB (12%)
Optical Drives
hp DVDRW  SU208GB SATA CdRom Device
Media Type DVD Writer
Name hp DVDRW SU208GB SATA CdRom Device
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive E:
DriveIntegrity TRUE
Media Loaded TRUE
SCSI Bus 1
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id 0
Size 4.31 GB
Status OK
Transfer Rate 787 KB/S
Volume Name ALVIN_AND_THE_CHIPMUNKS_4X3
Volume Serial Number F1828534
Audio
Sound Cards
AMD High Definition Audio Device
Realtek High Definition Audio
Playback Device
Speaker/HP (Realtek High Definition Audio)
Recording Devices
Stereo Mix (Realtek High Definition Audio)
Microphone (Realtek High Definition Audio) (default)
Peripherals
Standard PS/2 Keyboard
Device Kind Keyboard
Device Name Standard PS/2 Keyboard
Vendor HPQ
Location PCI standard ISA bridge
Driver
Date 6-21-2006
Version 10.0.16299.15
File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 10.0.16299.15
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
Synaptics SMBus TouchPad
Device Kind Mouse
Device Name Synaptics SMBus TouchPad
Vendor SYN
Location PCI standard ISA bridge
Driver
Date 12-20-2016
Version 19.3.11.45
File C:\WINDOWS\system32\DRIVERS\SynTP.sys
File C:\WINDOWS\system32\DRIVERS\Smb_driver_Intel_Aux.sys
File C:\WINDOWS\system32\DRIVERS\Smb_driver_AMDASF_Aux.sys
File C:\WINDOWS\system32\DRIVERS\SynRMIHID_Aux.sys
File C:\WINDOWS\system32\SynTPAPI.dll
File C:\WINDOWS\system32\SynCOM.dll
File C:\Program Files\Synaptics\SynTP\SynTPRes.dll
File C:\Program Files\Synaptics\SynTP\SynTPCpl.dll
File C:\Program Files\Synaptics\SynTP\SynCntxt.rtf
File C:\Program Files\Synaptics\SynTP\SynZMetr.exe
File C:\Program Files\Synaptics\SynTP\SynMood.exe
File C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
File C:\Program Files\Synaptics\SynTP\Tutorial.exe
File C:\Program Files\Synaptics\SynTP\InstNT.exe
File C:\Program Files\Synaptics\SynTP\SynISDLL.dll
File C:\Program Files\Synaptics\SynTP\SynUnst.ini
File C:\Program Files\Synaptics\SynTP\SynRemoveUserSettings.dat
File C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
File C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
File C:\Program Files\Synaptics\SynTP\SynPivotRotate.mpg
File C:\Program Files\Synaptics\SynTP\SynChiralRotate.mpg
File C:\Program Files\Synaptics\SynTP\SynFlick.mpg
File C:\Program Files\Synaptics\SynTP\SynPinch.mpg
File C:\Program Files\Synaptics\SynTP\SynMomentum.mpg
File C:\Program Files\Synaptics\SynTP\SynLinearVHScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynChiralVHScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynTwoFingerVHScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynPivotRotate_ChiralRotate.mpg
File C:\Program Files\Synaptics\SynTP\SynThreeFingerFlick.mpg
File C:\Program Files\Synaptics\SynTP\SynThreeFingersDown.mpg
File C:\Program Files\Synaptics\SynTP\SynTwistRotate.mpg
File C:\Program Files\Synaptics\SynTP\SynChiralTwistRotate.mpg
File C:\Program Files\Synaptics\SynTP\StaticImg.html
File C:\Program Files\Synaptics\SynTP\StaticImg.png
File C:\Program Files\Synaptics\SynTP\StaticImgNB.html
File C:\Program Files\Synaptics\SynTP\StaticImgNB.png
File C:\Program Files\Synaptics\SynTP\SynSysDetect.js
File C:\Program Files\Synaptics\SynTP\Syn2FingerScrolling.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FingerFlick.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlick.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FFlickVNB.wmv
File C:\Program Files\Synaptics\SynTP\SynSmartSense.wmv
File C:\Program Files\Synaptics\SynTP\SynSmartSenseNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickUpDown.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickUpDownNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickLeftRight.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickLeftRightNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FingerPress.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotion.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearScrolling.wmv
File C:\Program Files\Synaptics\SynTP\SynMomentum.wmv
File C:\Program Files\Synaptics\SynTP\SynMomentumScrolling.wmv
File C:\Program Files\Synaptics\SynTP\SynPinchZoom.wmv
File C:\Program Files\Synaptics\SynTP\SynBlackScreen.wmv
File C:\Program Files\Synaptics\SynTP\SynPivotRotate.wmv
File C:\Program Files\Synaptics\SynTP\SynTwistRotate.wmv
File C:\Program Files\Synaptics\SynTP\SynCoverGesture.wmv
File C:\Program Files\Synaptics\SynTP\SynChiralRotate.wmv
File C:\Program Files\Synaptics\SynTP\SynChiralScrolling.wmv
File C:\Program Files\Synaptics\SynTP\SynCoastingScrolling.wmv
File C:\Program Files\Synaptics\SynTP\SynPointing.wmv
File C:\Program Files\Synaptics\SynTP\SynPalmCheck.wmv
File C:\Program Files\Synaptics\SynTP\SynSensitivity.wmv
File C:\Program Files\Synaptics\SynTP\SynWindowConstrained.wmv
File C:\Program Files\Synaptics\SynTP\SynSlowMotion.wmv
File C:\Program Files\Synaptics\SynTP\SynConstrainedMotion.wmv
File C:\Program Files\Synaptics\SynTP\SynTapping.wmv
File C:\Program Files\Synaptics\SynTP\SynButtons.wmv
File C:\Program Files\Synaptics\SynTP\SynTouchStykSelect.wmv
File C:\Program Files\Synaptics\SynTP\SynTouchStykButton.wmv
File C:\Program Files\Synaptics\SynTP\SynTouchStykSensitivity.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionDragging.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionFixedSpeed.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionPointing.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionPressure.wmv
File C:\Program Files\Synaptics\SynTP\SynNoButtons.wmv
File C:\Program Files\Synaptics\SynTP\SynTapZones.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearHScrolling.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerHScrolling.wmv
File C:\Program Files\Synaptics\SynTP\SynTapHoldToDrag.wmv
File C:\Program Files\Synaptics\SynTP\SynTapLockingDrag.wmv
File C:\Program Files\Synaptics\SynTP\Syn1FingerClickNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn1FingerClickDrag.wmv
File C:\Program Files\Synaptics\SynTP\Syn1FingerClickDragNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerClickDrag.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerFlickNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerFlickLR.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerHScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FingerFlickNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FingerPressNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickNB.wmv
File C:\Program Files\Synaptics\SynTP\SynButtonsNB.wmv
File C:\Program Files\Synaptics\SynTP\SynChiralRotateNB.wmv
File C:\Program Files\Synaptics\SynTP\SynChiralScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynCoastingScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynCoverGestureNB.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionDraggingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionFixedSpeedNB.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionPointingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionPressureNB.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearHScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynMomentumScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynPinchZoomNB.wmv
File C:\Program Files\Synaptics\SynTP\SynPivotRotateNB.wmv
File C:\Program Files\Synaptics\SynTP\SynTapHoldToDragNB.wmv
File C:\Program Files\Synaptics\SynTP\SynTapLockingDragNB.wmv
File C:\Program Files\Synaptics\SynTP\SynTwistRotateNB.wmv
File C:\Program Files\Synaptics\SynTP\SynPointingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerMomentumVHScrolling.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerMomentumVHScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerMomentumVScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerMomentumVScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerMomentumHScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerMomentumHScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerVHCoasting.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerVHCoastingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerVCoasting_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerHCoasting_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerVCoastingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerHCoastingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynMomentumVHScrolling.wmv
File C:\Program Files\Synaptics\SynTP\SynMomentumVHScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynVHCoasting.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerHScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerHScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynChiralScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynChiralScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearHScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearHScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynPivotRotate_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynPivotRotateNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynTwistRotate_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynTwistRotateNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgePulls.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlick_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerScrolling.html
File C:\Program Files\Synaptics\SynTP\Syn2FingerFlick.html
File C:\Program Files\Synaptics\SynTP\Syn3FingerFlick.html
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlick.html
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickUpDown.html
File C:\Program Files\Synaptics\SynTP\Syn4FingerFlickLeftRight.html
File C:\Program Files\Synaptics\SynTP\Syn3FingerPress.html
File C:\Program Files\Synaptics\SynTP\SynEdgeMotion.html
File C:\Program Files\Synaptics\SynTP\SynMomentum.html
File C:\Program Files\Synaptics\SynTP\SynPinchZoom.html
File C:\Program Files\Synaptics\SynTP\SynRotating.html
File C:\Program Files\Synaptics\SynTP\SynTwistRotate.html
File C:\Program Files\Synaptics\SynTP\SynCoverGesture.html
File C:\Program Files\Synaptics\SynTP\SynAccessibility.html
File C:\Program Files\Synaptics\SynTP\SynSmartSense.html
File C:\Program Files\Synaptics\SynTP\SynButtons.html
File C:\Program Files\Synaptics\SynTP\SynClicking.html
File C:\Program Files\Synaptics\SynTP\SynMultiFingerGestures.html
File C:\Program Files\Synaptics\SynTP\SynPalmCheck.html
File C:\Program Files\Synaptics\SynTP\SynPointing.html
File C:\Program Files\Synaptics\SynTP\SynScrolling.html
File C:\Program Files\Synaptics\SynTP\SynSensitivity.html
File C:\Program Files\Synaptics\SynTP\SynTapping.html
File C:\Program Files\Synaptics\SynTP\SynTouchStykButton.html
File C:\Program Files\Synaptics\SynTP\SynTouchStykSelect.html
File C:\Program Files\Synaptics\SynTP\SynTouchStykSensitivity.html
File C:\Program Files\Synaptics\SynTP\SynScrollingVertical.html
File C:\Program Files\Synaptics\SynTP\SynScrollingHorizontal.html
File C:\Program Files\Synaptics\SynTP\SynScrollingChiral.html
File C:\Program Files\Synaptics\SynTP\SynLockingDrags.html
File C:\Program Files\Synaptics\SynTP\SynEdgePulls.html
File C:\Program Files\Synaptics\SynTP\Syn3FingerTapping.html
File C:\Program Files\Synaptics\SynTP\Syn2FingerScrolling_win8.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerScrollingNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynTappingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerRightClickNB.wmv
File C:\Program Files\Synaptics\SynTP\SynVHCoastingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgePullsNB.wmv
File C:\Program Files\Synaptics\SynTP\SynPalmCheckNB.wmv
File C:\Program Files\Synaptics\SynTP\SynLinearScrollingNB.wmv
File C:\Program Files\Synaptics\SynTP\SynSensitivityNB.wmv
File C:\Program Files\Synaptics\SynTP\SynMomentumNB.wmv
File C:\Program Files\Synaptics\SynTP\SynTapZonesNB.wmv
File C:\Program Files\Synaptics\SynTP\SynTapZonesNB_win8.wmv
File C:\Program Files\Synaptics\SynTP\SynEdgeMotionNB.wmv
File C:\Program Files\Synaptics\SynTP\SynSlowMotionNB.wmv
File C:\Program Files\Synaptics\SynTP\SynConstrainedMotionNB.wmv
File C:\Program Files\Synaptics\SynTP\SynWindowConstrainedNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FHSlide.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FHSlideNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FTapActionCenter.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FTapActionCenterNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FTapCortana.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FTapCortanaNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FTapActionCenter.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FTapActionCenterNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FTapCortana.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FTapCortanaNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FClickActionCenterNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FClickCortanaNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FClickActionCenterNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn4FClickCortanaNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FVSlide.wmv
File C:\Program Files\Synaptics\SynTP\Syn3FVSlideNB.wmv
File C:\Program Files\Synaptics\SynTP\dpinst.exe
File C:\Program Files\Synaptics\SynTP\SynSmbDrv.ini
File C:\Program Files\Synaptics\SynTP\SynRMIHID.ini
File C:\Program Files\Synaptics\SynTP\SynLinearVScroll.mpg
File C:\Program Files\Synaptics\SynTP\SynWingGesture.wmv
File C:\Program Files\Synaptics\SynTP\SynWingGesture.html
File C:\Program Files\Synaptics\SynTP\Syn2FingerTappingNB.wmv
File C:\Program Files\Synaptics\SynTP\Syn2FingerTapping.html
File C:\Program Files\Synaptics\SynTP\Syn4FingerTapping.html
File C:\Program Files\Synaptics\SynTP\Ckp2FingerScrolling.mpg
File C:\Program Files\Synaptics\SynTP\Ckp3FingerDown.mpg
File C:\Program Files\Synaptics\SynTP\Ckp3FingerFlick.mpg
File C:\Program Files\Synaptics\SynTP\CkpChiralMotion.mpg
File C:\Program Files\Synaptics\SynTP\CkpClickDrag.mpg
File C:\Program Files\Synaptics\SynTP\CkpLinearScroll.mpg
File C:\Program Files\Synaptics\SynTP\CkpLRClick.mpg
File C:\Program Files\Synaptics\SynTP\CkpMomentum.mpg
File C:\Program Files\Synaptics\SynTP\CkpPinch.mpg
File C:\Program Files\Synaptics\SynTP\CkpPivotRotate.mpg
File C:\Program Files\Synaptics\SynTP\CkpPivotRotate2.mpg
File C:\Program Files\Synaptics\SynTP\CkpTouchpadDisable.mpg
File C:\WINDOWS\SysWOW64\SynCom.dll
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File C:\WINDOWS\system32\SynTPCo54.dll
File C:\WINDOWS\system32\WdfCoInstaller01011.dll
Printers
Fax
Printer Port SHRFAX:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 200 * 200 dpi Monochrome
Status Unknown
Driver
Driver Name Microsoft Shared Fax Driver (v4.00)
Driver Path C:\WINDOWS\system32\spool\DRIVERS\x64\3\FXSDRV.DLL
Foxit PhantomPDF Printer
Printer Port FOXIT_PDF:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 300 * 300 dpi Color
Status Unknown
Driver
Driver Name Foxit PhantomPDF Printer Driver (v4.01)
Driver Path C:\WINDOWS\system32\spool\DRIVERS\x64\3\fpmvpr_drv.dll
HP ePrint (Default Printer)
Printer Port LPT1:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 4294967294 dpi Color
Status Unknown
Driver
Driver Name HP ePrint (v1.04)
Driver Path C:\WINDOWS\system32\spool\DRIVERS\x64\3\mxdwdrv.dll
Microsoft Print to PDF
Printer Port PORTPROMPT:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 600 * 600 dpi Color
Status Unknown
Driver
Driver Name Microsoft Print To PDF (v6.03)
Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_3b85c9ab1479b740\Amd64\mxdwdrv.dll
Microsoft XPS Document Writer
Printer Port PORTPROMPT:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 600 * 600 dpi Color
Status Unknown
Driver
Driver Name Microsoft XPS Document Writer v4 (v6.03)
Driver Path C:\WINDOWS\System32\DriverStore\FileRepository\ntprint.inf_amd64_3b85c9ab1479b740\Amd64\mxdwdrv.dll
Network
You are connected to the internet
Connected through Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
IP Address 192.168.1.74
Subnet mask 255.255.255.0
Gateway server 192.168.1.254
Preferred DNS server 192.168.1.254
DHCP Enabled
DHCP server 192.168.1.254
External IP Address 108.244.134.164
Adapter Type IEEE 802.11 wireless
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 Bps
Computer Name
NetBIOS Name KALEY
DNS Name Kaley
Membership Part of workgroup
Workgroup WORKGROUP
Remote Desktop
Disabled
Console
State Active
Domain KALEY
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Using native Wi-Fi API version 2
Available access points count 5
Wi-Fi (2WIRE262)
SSID 2WIRE262
Frequency 2452000 kHz
Channel Number 9
Name 2WIRE262
Signal Strength/Quality 13
Security Disabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network No Cipher algorithm is enabled/supported
Default Auth used to join this network for the first time IEEE 802.11 Open System authentication algorithm
Wi-Fi (ATT4eUK8vB)
SSID ATT4eUK8vB
Frequency 2462000 kHz
Channel Number 11
Name ATT4eUK8vB
Signal Strength/Quality 12
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (ATTZ8awkTA2g)
SSID ATTZ8awkTA2g
Frequency 2412000 kHz
Channel Number 1
Name ATTZ8awkTA2g
Signal Strength/Quality 80
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags Currently Connected to this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (HEY_YOU_KIDS)
SSID HEY_YOU_KIDS
Frequency 2437000 kHz
Channel Number 6
Name HEY_YOU_KIDS
Signal Strength/Quality 6
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (TP-LINK_E1E8)
SSID TP-LINK_E1E8
Frequency 2432000 kHz
Channel Number 5
Name TP-LINK_E1E8
Signal Strength/Quality 52
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout (ms) 60,000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout (ms) 30,000
IEProxy Auto Detect Yes
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
Network Discovery Disabled
File and Printer Sharing Disabled
File and printer sharing service Enabled
Simple File Sharing Enabled
Administrative Shares Enabled
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Adapters List
Enabled
Realtek PCIe FE Family Controller
Connection-specific DNS Suffix attlocal.net
Connection Name Ethernet
DHCP enabled Yes
MAC Address D0-BF-9C-95-F3-99
Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
Connection-specific DNS Suffix attlocal.net
Connection Name Wi-Fi
NetBIOS over TCPIP Yes
DHCP enabled Yes
MAC Address C4-8E-8F-13-C7-DA
IP Address 192.168.1.74
Subnet mask 255.255.255.0
Gateway server 192.168.1.254
DHCP 192.168.1.254
DNS Server 192.168.1.254
Network Shares
No network shares
Current TCP Connections
AVGSvc.exe (2212)
Local 127.0.0.1:12143 LISTEN
Local 127.0.0.1:12465 LISTEN
Local 127.0.0.1:12563 LISTEN
Local 127.0.0.1:12993 LISTEN
Local 127.0.0.1:12995 LISTEN
Local 127.0.0.1:27275 LISTEN
Local 192.168.1.74:49669 CLOSE-WAIT Remote 77.234.41.252:443 (Querying... ) (HTTPS)
Local 127.0.0.1:12025 LISTEN
Local 192.168.1.74:49713 ESTABLISHED Remote 77.234.44.24:80 (Querying... ) (HTTP)
Local 192.168.1.74:53191 ESTABLISHED Remote 185.189.92.233:80 (Querying... ) (HTTP)
Local 127.0.0.1:12110 LISTEN
Local 127.0.0.1:12119 LISTEN
avgsvca.exe (2788)
Local 192.168.1.74:49674 ESTABLISHED Remote 185.189.92.230:443 (Querying... ) (HTTPS)
C:\Users\KaleyIsbell\AppData\Roaming\Spotify\SpotifyWebHelper.exe (7788)
Local 127.0.0.1:4380 LISTEN
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe (4084)
Local 192.168.1.74:53876 ESTABLISHED Remote 13.107.21.200:443 (Querying... ) (HTTPS)
Local 192.168.1.74:53877 ESTABLISHED Remote 13.107.6.158:443 (Querying... ) (HTTPS)
Local 192.168.1.74:53888 ESTABLISHED Remote 13.107.42.254:443 (Querying... ) (HTTPS)
Local 192.168.1.74:53890 ESTABLISHED Remote 13.107.56.254:443 (Querying... ) (HTTPS)
Local 192.168.1.74:53893 ESTABLISHED Remote 204.79.197.254:443 (Querying... ) (HTTPS)
Local 192.168.1.74:53907 ESTABLISHED Remote 204.79.197.222:443 (Querying... ) (HTTPS)
lsass.exe (804)
Local 0.0.0.0:49683 LISTEN
services.exe (784)
Local 0.0.0.0:49668 LISTEN
spoolsv.exe (2488)
Local 0.0.0.0:49667 LISTEN
svchost.exe (1064)
Local 0.0.0.0:49666 LISTEN
Local 192.168.1.74:49675 ESTABLISHED Remote 52.165.171.165:443 (Querying... ) (HTTPS)
svchost.exe (1132)
Local 0.0.0.0:49665 LISTEN
svchost.exe (1320)
Local 192.168.1.74:5040 LISTEN
svchost.exe (544)
Local 0.0.0.0:135 (DCE) LISTEN
System Process
Local 192.168.1.74:53878 TIME-WAIT Remote 204.79.197.222:443 (Querying... ) (HTTPS)
Local 192.168.1.74:53896 TIME-WAIT Remote 72.21.91.29:80 (Querying... ) (HTTP)
System Process
Local 0.0.0.0:445 (Windows shares) LISTEN
Local 192.168.1.74:139 (NetBIOS session service) LISTEN
wininit.exe (720)
Local 0.0.0.0:49664 LISTEN
Generated with Speccy v1.32.740

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#33
Izzy1665

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Uploaded newest WiFi adapter driver I could find on HPs site for this laptop. here is new Latency Monitor report.

 

 

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts. 
LatencyMon has been analyzing your system for  0:00:21  (h:mm:ss) on all processors.
 
 
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        KALEY
OS version:                                           Windows 10 , 10.0, build: 16299 (x64)
Hardware:                                             HP Pavilion 17 Notebook PC , Hewlett-Packard, 226A
CPU:                                                  AuthenticAMD AMD A6-6310 APU with AMD Radeon R4 Graphics 
Logical processors:                                   4
Processor groups:                                     1
RAM:                                                  3519 MB total
 
 
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   1797 MHz
 
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
 
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
 
Highest measured interrupt to process latency (µs):   538.608543
Average measured interrupt to process latency (µs):   11.984323
 
Highest measured interrupt to DPC latency (µs):       348.813152
Average measured interrupt to DPC latency (µs):       4.727795
 
 
_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
 
Highest ISR routine execution time (µs):              113.916528
Driver with highest ISR routine execution time:       storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
 
Highest reported total ISR routine time (%):          0.043623
Driver with highest ISR total time:                   storport.sys - Microsoft Storage Port Driver, Microsoft Corporation
 
Total time spent in ISRs (%)                          0.064146
 
ISR count (execution time <250 µs):                   4984
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
 
Highest DPC routine execution time (µs):              783.779076
Driver with highest DPC routine execution time:       tcpip.sys - TCP/IP Driver, Microsoft Corporation
 
Highest reported total DPC routine time (%):          0.156910
Driver with highest DPC total execution time:         Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation
 
Total time spent in DPCs (%)                          0.686899
 
DPC count (execution time <250 µs):                   24114
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                70
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
 
 
Process with highest pagefault count:                 none
 
Total number of hard pagefaults                       0
Hard pagefault count of hardest hit process:          0
Highest hard pagefault resolution time (µs):          0.0
Total time spent in hard pagefaults (%):              0.0
Number of processes hit:                              0
 
 
_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       0.819669
CPU 0 ISR highest execution time (µs):                113.916528
CPU 0 ISR total execution time (s):                   0.044415
CPU 0 ISR count:                                      4233
CPU 0 DPC highest execution time (µs):                783.779076
CPU 0 DPC total execution time (s):                   0.529964
CPU 0 DPC count:                                      21450
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.080777
CPU 1 ISR highest execution time (µs):                34.915971
CPU 1 ISR total execution time (s):                   0.000626
CPU 1 ISR count:                                      86
CPU 1 DPC highest execution time (µs):                555.241514
CPU 1 DPC total execution time (s):                   0.018286
CPU 1 DPC count:                                      1119
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       0.082777
CPU 2 ISR highest execution time (µs):                31.254869
CPU 2 ISR total execution time (s):                   0.000565
CPU 2 ISR count:                                      95
CPU 2 DPC highest execution time (µs):                120.264329
CPU 2 DPC total execution time (s):                   0.020581
CPU 2 DPC count:                                      1039
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       0.076987
CPU 3 ISR highest execution time (µs):                55.833612
CPU 3 ISR total execution time (s):                   0.008397
CPU 3 ISR count:                                      570
CPU 3 DPC highest execution time (µs):                116.907624
CPU 3 DPC total execution time (s):                   0.009456
CPU 3 DPC count:                                      576
_________________________________________________________________________________________________________

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#34
RKinner

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Much better.  How is it running now?


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#35
Izzy1665

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Not sure, it sits on my desk doing nothing until you say it looks much better. At that time I turn my daughter loose with it and let her do the things she does with it when she shes it slowing down and freezing up.  I'll let her have it tomorrow and tell to go wild with it and to let me know if it acts up and I'll post an update here Saturday if that's an OK timeframe with you.


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#36
RKinner

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 Good idea.  Let her test it and see if it survives the experience.  If she complains, run VEW again and post the logs.  Also Process Explorer


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#37
Izzy1665

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Ok, my daughter played with it some over the last couple of days. I had her play a couple of full length youtube movies over it and some Runscape online gaming for a short bit. She said she didn't notice any of the issues she had before and to tell you "Thank You for helping fix my computer". She is a happy camper now.


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#38
RKinner

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OK.  Guess we are done.  I'm dropping my recommendation for CryptoPrevent at least for Win 10 systems.  The developer has stopped updating the program and the latest update broke it.

 

Time to clean up:
If we used FRST to clean your PC:

right click on FRST.exe or FRST64.exe (whichever you used) and rename it to uninstall.exe.  Then right click on uninstall.exe and Run as Admin.

 
If we installed Speccy it needs to be uninstalled.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions.


If you use Chrome/Firefox/Edge then get the Ublock Origin extension.  For IE go to adblockplus.org  and get the program.
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox. Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..

If you use Facebook you need FB Purity: http://www.fbpurity.com/
To prevent a relatively new phishing attack:  In Firefox, type:

about:config

in the URL box and hit Enter.  You should get a new page of options (if you get a notice about voiding the warranty just cancel the warning).  In the Search box put in

puny

You should only get 2 options:
"network.IDN_show_punycode"
We want it to say True but by default it is False so double click on it to toggle from False to True.
 "network.standard-url.punycode-host" Leave this one at default of Flase.
Close and restart firefox.

To test it you can go to:

https://www.xn--80ak6aa92e.com/

If the value is false you will see https://www.apple.cominstead of the correct value


If you are a Facebook user get the FB Purity extension for your browser:
http://www.fbpurity.com/
This will stop all of the suggested pages and ads so that Facebook loads much quicker.


Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.

If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.

Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.


Recommended software: (I'm not saying you should download these just that if you have a need for a new program these are safe and work)  
Compression:  7-zip.  Avoid WinRar and WinZip as the free versions have adware.
Video Player:  VLC  Unlike Windows Medi Player it never seems to need extra files to work.
Photo organizer and editor:  Google's Picasa.  While it has been discontinued by Google you can still get it at:
http://techfilehippo...-free-download/
Office like free program:  Open Office: https://www.openoffice.org/download/
or
LibreOffice: https://www.libreoffice.org/
Free Anti-Virus:  Avast
Free Malware prevention:  MBAM: Free version at https://www.malwareb...m/mwb-download/
Can run with your anti-virus.
Paid Anti-Virus:  Kaspersky or BitDefender
Utilities:
Root Kit Detector:  MBAR: https://www.malwareb...om/antirootkit/
Process Explorer:  Show you what is running on the PC.  Like Task manager but better:  http://live.sysinter...com/procexp.exe
WhoCrashed: Why did your system crash?
http://www.resplendence.com/downloads
Then click on Download free home edition
where it says:
WhoCrashed 5.51
Comprehensible crash dump analysis tool
for Windows 10/8.1/8/7/Vista/XP/2012/2008/2003 (x86 and x64)
System Health:
Speccy:  
http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Decline CCleaner if offered.  Pay attention to SMART info on your hard drives and to temps.  If in doubt about temps try:
SpeedFan:  Try speedfan
http://www.filehippo...nload_speedfan/
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it.
Download Flash and Video.  To save flash video.  Works with Firefox.  https://addons.mozil...lash-and-video/

Avoid:  
Advanced System Care
SuperAntiSpyware
HitmanPro
Spybot S&D
Any P2P software especially if it comes from Conduit.
Registry Cleaners
Driver updating software.
PC fixing or Speed up software.
Running more than one anti-virus.
Seagate hard drives.  If you have one it's going to fail on you so backup your data now!
 


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#39
Izzy1665

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Uninstalled all the programs and associated log/txt files. Once again I appreciate the help you gave me and all you do for others.

Take care and Thank You again.


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