I can open Netscape which is the only way I seem to be able to reach the internet. I can open Quicken and Quickbooks by going through "my computer" but not from the "start" menu or their "desktop" icons.
When I download new programs I cannot launch them.
I have considered reformating my hard drive but I have an HP pavillion computer that didn't included any disks to reinstall Windows and I'm not sure if Windows would remain after reformatting.
Any suggestions?