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Is my controller card failing?


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#76
Denisejm

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are you saying that I have to install a new mobo BIOS before I install Windows?  If I do, I can't get it.  l'm on a Notepad with no way to get it onto a thumb drive.  When I installed XP, it installed and then I updated my drivers. Am I stuck?


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#77
RKinner

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We talked about this back on September 20:

 

http://www.geekstogo...dpost&p=2628086

 

See if changing the first SATA option in the above picture to AHCI or the second option to whatever options it gives you will help.


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#78
Denisejm

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I changed the first SATA option (SATA RAID/AHCI Mode) from Disabled to AHCI.  I'll try installing Win 10 again and let you know what happens.


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#79
Denisejm

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When my pc starts up, after changing to AHCI, a message appears that says:  

Port 0-5 No device detected (except the CD DVD drive)

 

I tried connecting to all ports on the motherboard and rebooting after each but Win 10 isn't recognizing that a hdd is connected.


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#80
Denisejm

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I just changed the second setting.  SATA Port0-3 Native Mode from Disabled to Enabled but Win 10 still doesn't see the hdd.  I tried a new data cable but it didn't help. 


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#81
Denisejm

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I decided to try to install Win 10 on a hdd that's been in my case and used for a while because it had been formatted and made Basic already and Win 10 is installing.  It's wiping out everything I had on it but I have everything backed up on externals.  When Windows starts, I'll install and update my drivers and when I can get on line, I'll let you know.


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#82
RKinner

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This is why I wanted you to download Win 10 and test it from a USB.

 

I've seen where if the drive is prepartitioned with MBR that Win 10 will install on it without GPT.  Also you may be able to boot off of your new 8 drive card tho you would have to load the drivers.  If all else fails you can replace the motherboard.   https://www.newegg.c...N82E16813130855is only $45.  I've got one of them and it works nicely for my AMD CPU.  You probably need something a bit different with your
Intel Core 2 Quad Q6600 @ 2.40GHz Socket 775 DDR2

 

Something like ASRock G41C-GS R2.0 LGA 775 Intel G41 Micro ATX Intel Motherboard for $65


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#83
Denisejm

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I'm now using Windows 10!  WooHoooo!

 

I couldn't test Windows 10, if you remember.  I unzipped the file and there was no .iso or setup file.

 

IE and Firefox are working fine.

 

Windows is working fine without me having to insert the graphics card and adapter card disks.  Should I still install them?


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#84
RKinner

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Great.  Glad you got it working.  Probably don't need the drivers but search for

 

Device Manager

 

and hit Enter.  then View, Show Hidden Devices.  Now look in the right pane for yellow flagged devices.  Right click on one and select properties then click on the Details tab.  Change Property to Hardware IDs.  Click on the top one then right click and copy.  Paste that into a reply.  Repeat for all yellow flagged devices.

 

That will tell us if we need drivers for anything.

 

I use Classic Shell with Windows 10 to make it work like Win 7:

 

http://www.classicshell.net/

 

Can't stand the new look and feel.  Nothing is where it should be.


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#85
Denisejm

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There's no right pane or yellow flagged devices.  I can only check for updated drivers manually for each device and let Windows download and install them.  It'll take time, it's very, very slow.

 

I've downloaded and installed all Windows 10 updates from MS.

 

I've used XP for about 15 years now and found it very user friendly.  I'll get used to Win 10 but for now, it's not as user friendly to me.  I don't know Win 7 either so I'm not sure if it'll be any easier for me to use that Win 10.

 

Do you know if MS Office that I used for XP will work with Win 10?  I very often use Word and Paint.


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#86
RKinner

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If no yellow flags then don't worry about it.

 

Classic Shell can probably make it look like XP too if you want.

 

I don't know about your Office but there are several free programs you can use instead:

 

https://www.pcworld....ternatives.html

 

I use Open Office and I've also tried Libre Office.


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#87
Denisejm

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Thanks for the links.

 

 It took over an hour for Win 10 updates to download and about 2.5 hours for "Configuring" and "Working on Updates" after I rebooted, which I thought was an extremely long time.  Do you think it's because something is missing, like a driver or something else?


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#88
RKinner

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Win 10 updates are fairly major.  Basically they replace everything but that seems a bit slow.  Let's see what Process Explorer shows:

 

Get Process Explorer

http://live.sysinter...com/procexp.exe
Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

 

Let's also try Latency Monitor:

Go to

http://www.resplendence.com/downloads

Scroll down to

System Monitoring Tools

and then find

LatencyMon 6.70 (or it may be a higher number if they update)

Click on Download free home edition

Save it then right click and Run As Admin.  It will install and then start the program.  
It will tell you to click on the Start button but there isn't one.  
Instead click on the green arrowhead (looks like a Play button).   Let it run for at least 20 seconds.  Then hit the red box to stop it.

Edit, Copy Report text to Clipboard then move to a REPLY and Ctrl + v to paste the text into a reply.


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#89
Denisejm

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
System Idle Process    92.19    52 K    8 K    0            
procexp64.exe    2.59    20,832 K    51,148 K    6276    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    
Interrupts    2.17    0 K    0 K    n/a    Hardware Interrupts and DPCs        
firefox.exe    0.61    354,844 K    400,804 K    9148    Firefox    Mozilla Corporation    
System    0.51    188 K    648 K    4            
MicrosoftEdgeCP.exe    0.48    330,760 K    288,716 K    172    Microsoft Edge Content Process    Microsoft Corporation    
dwm.exe    0.35    92,348 K    58,200 K    792            
MsMpEng.exe    0.29    136,452 K    125,660 K    4556    Antimalware Service Executable    Microsoft Corporation    
MicrosoftEdgeCP.exe    0.25    254,936 K    261,444 K    7616    Microsoft Edge Content Process    Microsoft Corporation    
csrss.exe    0.12    2,304 K    4,628 K    596            
lsass.exe    0.12    10,544 K    17,012 K    768    Local Security Authority Process    Microsoft Corporation    
MicrosoftEdge.exe    0.09    44,988 K    94,352 K    5284    Microsoft Edge    Microsoft Corporation    
svchost.exe    0.09    11,444 K    18,368 K    5000    Host Process for Windows Services    Microsoft Corporation    
MicrosoftEdgeCP.exe    0.06    140,724 K    138,180 K    7420    Microsoft Edge Content Process    Microsoft Corporation    
explorer.exe    0.05    74,492 K    142,960 K    4876    Windows Explorer    Microsoft Corporation    
SearchIndexer.exe    < 0.01    23,608 K    26,768 K    1656    Microsoft Windows Search Indexer    Microsoft Corporation    
svchost.exe    < 0.01    10,352 K    25,472 K    916    Host Process for Windows Services    Microsoft Corporation    
svchost.exe    < 0.01    42,820 K    51,872 K    1904    Host Process for Windows Services    Microsoft Corporation    
svchost.exe    < 0.01    4,168 K    14,780 K    4540    Host Process for Windows Services    Microsoft Corporation    
svchost.exe    < 0.01    20,884 K    27,808 K    1724    Host Process for Windows Services    Microsoft Corporation    
MicrosoftEdgeCP.exe    < 0.01    93,548 K    72,384 K    7320    Microsoft Edge Content Process    Microsoft Corporation    
NVDisplay.Container.exe    < 0.01    24,584 K    43,604 K    7720            
svchost.exe    < 0.01    3,736 K    12,504 K    4184    Host Process for Windows Services    Microsoft Corporation    
csrss.exe    < 0.01    1,684 K    4,612 K    504            
svchost.exe    < 0.01    4,340 K    10,676 K    1736    Host Process for Windows Services    Microsoft Corporation    
winlogon.exe        2,416 K    10,708 K    660            
wininit.exe        1,316 K    5,516 K    624            
Windows.WARP.JITService.exe        1,128 K    4,888 K    1924            
Windows.WARP.JITService.exe        1,128 K    4,884 K    2168            
Windows.WARP.JITService.exe        1,796 K    6,300 K    864            
taskhostw.exe        2,920 K    9,912 K    5432    Host Process for Windows Tasks    Microsoft Corporation    
taskhostw.exe        5,480 K    14,140 K    3772            
SystemSettingsBroker.exe        2,684 K    14,060 K    6100    System Settings Broker    Microsoft Corporation    
svchost.exe        5,108 K    6,324 K    1624    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,988 K    6,944 K    1684    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,684 K    7,428 K    456    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,980 K    11,116 K    1360    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        12,028 K    18,228 K    2324    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        3,588 K    8,156 K    1032    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        7,328 K    12,816 K    340    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        15,880 K    14,144 K    1580    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        10,056 K    23,676 K    2816    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        9,008 K    15,368 K    1092    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        5,732 K    13,168 K    2580    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,868 K    6,964 K    2464    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        7,588 K    29,308 K    5040    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        20,900 K    37,552 K    1504    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        7,284 K    15,852 K    2904    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,976 K    12,184 K    3748    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,340 K    7,220 K    1908    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        4,456 K    18,584 K    4052    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,768 K    7,076 K    4640    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        4,452 K    14,336 K    4372    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,136 K    8,432 K    3240    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        4,256 K    18,184 K    3452    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,256 K    8,284 K    516    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,316 K    5,412 K    2460    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        3,280 K    10,168 K    484    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,612 K    5,592 K    2644    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,208 K    8,204 K    2624    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,512 K    8,852 K    2080    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,792 K    6,832 K    440    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        3,084 K    15,644 K    2412    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,640 K    8,076 K    1896    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        6,524 K    15,128 K    3068    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,864 K    7,504 K    2392    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,244 K    9,084 K    1664    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,484 K    5,440 K    1068    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,136 K    7,700 K    1588    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        924 K    3,692 K    888    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,080 K    4,420 K    448    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,288 K    5,048 K    1312    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,604 K    5,472 K    1324    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        3,956 K    16,264 K    1772    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,684 K    10,580 K    1876    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,276 K    5,432 K    1884    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,028 K    8,316 K    1732    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,004 K    9,140 K    1860    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,924 K    6,852 K    2708    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,468 K    12,712 K    2756    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,492 K    9,180 K    2604    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,288 K    5,008 K    3168    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        8,088 K    22,184 K    5764    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        2,004 K    7,860 K    4072    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,768 K    6,956 K    1560    Host Process for Windows Services    Microsoft Corporation    
svchost.exe        1,672 K    6,320 K    7688    Host Process for Windows Services    Microsoft Corporation    
spoolsv.exe        7,140 K    12,908 K    2852    Spooler SubSystem App    Microsoft Corporation    
smss.exe        496 K    1,024 K    360            
smartscreen.exe        13,524 K    27,908 K    9080    Windows Defender SmartScreen    Microsoft Corporation    
sihost.exe        7,700 K    27,216 K    2200    Shell Infrastructure Host    Microsoft Corporation    
ShellExperienceHost.exe    Suspended    39,132 K    60,512 K    3688    Windows Shell Experience Host    Microsoft Corporation    
SgrmBroker.exe        2,200 K    4,248 K    1396    System Guard Runtime Monitor Broker Service    Microsoft Corporation    
services.exe        10,532 K    10,844 K    748            
SecurityHealthService.exe        4,092 K    13,160 K    2508    Windows Security Health Service    Microsoft Corporation    
SearchUI.exe    Suspended    71,168 K    73,260 K    4788    Search and Cortana application    Microsoft Corporation    
RuntimeBroker.exe        5,124 K    24,636 K    8508    Runtime Broker    Microsoft Corporation    
RuntimeBroker.exe        6,736 K    25,188 K    6448    Runtime Broker    Microsoft Corporation    
RuntimeBroker.exe        7,016 K    25,640 K    4516    Runtime Broker    Microsoft Corporation    
RuntimeBroker.exe        12,740 K    27,736 K    6432    Runtime Broker    Microsoft Corporation    
RuntimeBroker.exe        5,612 K    23,144 K    5704    Runtime Broker    Microsoft Corporation    
RuntimeBroker.exe        5,000 K    14,992 K    1020    Runtime Broker    Microsoft Corporation    
Registry        6,584 K    23,252 K    104            
procexp.exe        2,776 K    10,020 K    3788    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    
OneDrive.exe        20,592 K    50,692 K    3204    Microsoft OneDrive    Microsoft Corporation    
NVDisplay.Container.exe        5,352 K    15,768 K    8588    NVIDIA Container    NVIDIA Corporation    
NisSrv.exe        6,704 K    9,708 K    1400    Microsoft Network Realtime Inspection Service    Microsoft Corporation    
msdtc.exe        2,960 K    7,760 K    5052    Microsoft Distributed Transaction Coordinator Service    Microsoft Corporation    
MSASCuiL.exe        1,980 K    8,204 K    8172    Windows Defender notification icon    Microsoft Corporation    
MicrosoftEdgeCP.exe        8,420 K    23,056 K    6588    Microsoft Edge Content Process    Microsoft Corporation    
MicrosoftEdgeCP.exe        6,012 K    23,080 K    9064    Microsoft Edge Content Process    Microsoft Corporation    
MicrosoftEdgeCP.exe        6,136 K    23,500 K    4984    Microsoft Edge Content Process    Microsoft Corporation    
MicrosoftEdgeCP.exe        68,964 K    66,324 K    6584    Microsoft Edge Content Process    Microsoft Corporation    
Memory Compression        364 K    123,592 K    2044            
LockApp.exe    Suspended    21,372 K    38,740 K    2484    LockApp.exe    Microsoft Corporation    
fontdrvhost.exe        3,852 K    7,352 K    952            
fontdrvhost.exe        1,836 K    3,644 K    944            
dllhost.exe        12,804 K    16,476 K    1300    COM Surrogate    Microsoft Corporation    
dllhost.exe        1,992 K    7,548 K    3884    COM Surrogate    Microsoft Corporation    
dllhost.exe        3,932 K    7,104 K    4012            
dllhost.exe        5,568 K    10,544 K    5712    COM Surrogate    Microsoft Corporation    
ctfmon.exe        10,152 K    19,472 K    1512            
browser_broker.exe        5,132 K    16,632 K    2940    Browser_Broker    Microsoft Corporation    
ApplicationFrameHost.exe        13,360 K    28,336 K    5280    Application Frame Host    Microsoft Corporation    
 


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#90
Denisejm

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_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for  0:00:40  (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        KINGKONG
OS version:                                           Windows 10 , 10.0, build: 17134 (x64)
Hardware:                                             EP45-DQ6, Gigabyte Technology Co., Ltd.
CPU:                                                  GenuineIntel Intel® Core™2 Quad CPU Q6600 @ 2.40GHz
Logical processors:                                   4
Processor groups:                                     1
RAM:                                                  4094 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   240 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   8421.248442
Average measured interrupt to process latency (µs):   8.765793

Highest measured interrupt to DPC latency (µs):       7835.455854
Average measured interrupt to DPC latency (µs):       4.582269


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              3636.881250
Driver with highest ISR routine execution time:       ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total ISR routine time (%):          0.079851
Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%)                          0.110227

ISR count (execution time <250 µs):                   16888
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              3
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              8417.013750
Driver with highest DPC routine execution time:       ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation

Highest reported total DPC routine time (%):          0.294195
Driver with highest DPC total execution time:         ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Total time spent in DPCs (%)                          0.632530

DPC count (execution time <250 µs):                   82102
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                53
DPC count (execution time 1000-1999 µs):              54
DPC count (execution time 2000-3999 µs):              136
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 msmpeng.exe

Total number of hard pagefaults                       168
Hard pagefault count of hardest hit process:          144
Number of processes hit:                              9


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       2.130938
CPU 0 ISR highest execution time (µs):                3636.881250
CPU 0 ISR total execution time (s):                   0.176403
CPU 0 ISR count:                                      16887
CPU 0 DPC highest execution time (µs):                8417.013750
CPU 0 DPC total execution time (s):                   0.636756
CPU 0 DPC count:                                      80992
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.785720
CPU 1 ISR highest execution time (µs):                7.260
CPU 1 ISR total execution time (s):                   0.000026
CPU 1 ISR count:                                      4
CPU 1 DPC highest execution time (µs):                6020.46750
CPU 1 DPC total execution time (s):                   0.086949
CPU 1 DPC count:                                      339
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       0.753924
CPU 2 ISR highest execution time (µs):                0.0
CPU 2 ISR total execution time (s):                   0.0
CPU 2 ISR count:                                      0
CPU 2 DPC highest execution time (µs):                4985.06250
CPU 2 DPC total execution time (s):                   0.088809
CPU 2 DPC count:                                      639
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       0.699702
CPU 3 ISR highest execution time (µs):                0.0
CPU 3 ISR total execution time (s):                   0.0
CPU 3 ISR count:                                      0
CPU 3 DPC highest execution time (µs):                6012.573750
CPU 3 DPC total execution time (s):                   0.199913
CPU 3 DPC count:                                      402
_________________________________________________________________________________________________________
 


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