[dmccoy]

After some research I think your problem may be related to a feature called Controlled Folder Access.

 

Try disabling this and checking if it is resolved

 

Go to Start menu and Open the Windows Defender Security Center

Go to the Virus & Threat Protection settings section

Set the switch to Off

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I can now save into Music, Pictures, and sub folders of Documents.  When I turned the switch to off, a pop up said that it would automatically turn on again.

[JohnGo]

I can now save into Music, Pictures, and sub folders of Documents.  When I turned the switch to off, a pop up said that it would automatically turn on again.

[dmccoy]

It seems to be an issue with the fall creators update. Lets check what version you are on.

 

download the enclosed file called get-hotfile.txt

Rename the file to get-hotfile.ps1

Right click on the get-hotfix.ps1 file

Select Run with Powershell from the menu

This should run the command and open in notepad

Copy and paste the results to your reply

 

 

Attached Files

•  get_hotfix.txt   72bytes   297 downloads

[JohnGo]

I restarted the computer, tried to save a file to a sub-folder in Documents and t failed as before. I then navigated to and turned the switch off.  I can save only while the switch is off. 

[dmccoy]

double click on the enclosed file

copy and paste the results

 

Attached Files

•  SystemInfo.bat   28bytes   339 downloads

[JohnGo]

get-hotfix | out-file "$home\hotfix.txt"

start notepad $home\hotfix.txt

 

 

 

C:\Users\John\Downloads>systeminfo   1>0  & notepad 0

 

 

 

C:\Users\John\Downloads>systeminfo   1>0  & notepad 0

The process cannot access the file because it is being used by another process.

 

[dmccoy]

Lets try this again.

 

Right click on the enclosed file 

Select Run as Administrator from the menu

This will create a file called SystemInfo.txt on your desktop

Upload the file to your reply.

Attached Files

•  SystemInfo.bat   51bytes   309 downloads

[JohnGo]

 

Host Name:                 JG-DELLLAPTOP

OS Name:                   Microsoft Windows 10 Home

OS Version:                10.0.17134 N/A Build 17134

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          John

Registered Organization:   Microsoft

Product ID:                00325-80000-00000-AAOEM

Original Install Date:     6/18/2018, 9:28:43 PM

System Boot Time:          9/26/2018, 6:19:47 PM

System Manufacturer:       Dell Inc.

System Model:              Inspiron 5555

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                           [01]: AMD64 Family 22 Model 48 Stepping 1 AuthenticAMD ~2200 Mhz

BIOS Version:              Dell Inc. A08, 8/27/2015

Windows Directory:         C:\WINDOWS

System Directory:          C:\WINDOWS\system32

Boot Device:               \Device\HarddiskVolume1

System Locale:             en-us;English (United States)

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC-06:00) Central Time (US & Canada)

Total Physical Memory:     7,104 MB

Available Physical Memory: 4,776 MB

Virtual Memory: Max Size:  8,256 MB

Virtual Memory: Available: 5,670 MB

Virtual Memory: In Use:    2,586 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\JG-DELLLAPTOP

Hotfix(s):                 6 Hotfix(s) Installed.

                           [01]: KB4100347

                           [02]: KB4343669

                           [03]: KB4343902

                           [04]: KB4456655

                           [05]: KB4457146

                           [06]: KB4457128

Network Card(s):           4 NIC(s) Installed.

                           [01]: Realtek PCIe FE Family Controller

                                 Connection Name: Ethernet

                                 Status:          Media disconnected

                           [02]: Dell Wireless 1707 802.11b/g/n (2.4GHZ)

                                 Connection Name: Wi-Fi

                                 DHCP Enabled:    Yes

                                 DHCP Server:     192.168.0.1

                                 IP address(es)

                                 [01]: 192.168.0.8

                                 [02]: fe80::edad:b8db:fd72:fdea

                           [03]: Microsoft Wi-Fi Direct Virtual Adapter

                                 Connection Name: Local Area Connection* 5

                                 DHCP Enabled:    No

                                 IP address(es)

                                 [01]: 169.254.100.103

                                 [02]: fe80::b964:1cae:bc96:6467

                           [04]: Bluetooth Device (Personal Area Network)

                                 Connection Name: Bluetooth Network Connection

                                 Status:          Media disconnected

Hyper-V Requirements:      VM Monitor Mode Extensions: Yes

                           Virtualization Enabled In Firmware: Yes

                           Second Level Address Translation: Yes

                           Data Execution Prevention Available: Yes

[dmccoy]

Okay you are only a couple of updates behind. Have you tried to update to the latest?

 

To Always Disable Controlled Folder Access we can use the enclosed Registry fix and steps below: 

1. Download the enclosed file to your Desktop
2. Create a Restore Point and/or Backup your Registry
3. Double click/tap on the downloaded .reg file to merge it.
4. When prompted, click/tap on Run, Yes (UAC), Yes, and OK to approve the merge.
5. You can now delete the downloaded .reg file if you like.

https://www.tenforum...ndows-10-a.html

Attached Files

•  Disable_Controlled_Folder_Access.reg   774bytes   314 downloads

[JohnGo]

I turned on Virus & Threat protection, created a restore point, and ran the Disable Controlled Folder Access.reg file.  I am now able to SAVE AS from Soundforge and Photoshop successfully.

 

A quick check shows my computer is up to date, however I will make it check manually shortly.

[dmccoy]

Okay good to hear. I am not sure if later updates may break it again, so keep the reg file if needed. 

[dmccoy]

One other thing if you prefer to keep Controlled Folder Access to help prevent malware, etc.

 

Use the Windows Use the Windows Defender Security app to allow specific apps

• Open the Windows Defender Security Center by clicking the shield icon in the task bar or searching the start menu for Defender
• Click the Virus & threat protection tile (or the shield icon on the left menu bar) and then click Ransomware protection.
• Under the Controlled folder access section, click Allow an app through Controlled folder access
• Click Add an allowed app and follow the prompts to add apps.Defender Security app to allow specific apps

https://docs.microso...s-exploit-guard

[JohnGo]

When I go to Controlled Folder access, the switch is turned off and grayed out.

[dmccoy]

Thats because of the registry file If you want to turn it back on to Defaults then follow the same steps above with the following reg file.

 

 

Attached Files

•  Default_Controlled_Folder_Access.reg   748bytes   326 downloads

[JohnGo]

That's good.  I will keep the 2 .reg files for further use if needed. Overall, is it recommended to keep the controlled folder access On or Off...or a matter of preference?