Hello and welcome to Geeks to Go! I'm kool808
Please download and install Ad-Aware 1.06
1. Download and Install Ad-Aware SE
, keeping the default options. However, some of the settings will need to be changed before your first scan
2. Close ALL windows except Ad-Aware SE
3. Click on the world
icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
4. Once the update is finished click on the Gear
icon (second from the left at the top of the window) to access the preferences/settings window
1) In the General
window make sure the following are selected in green
*Automatically save log-file
*Automatically quarantine objects prior to removal
*Safe Mode (always request confirmation)
*Prompt to udate outdated definitions - set the number of days
2) Click on the Scanning
button on the left and select in green
Under Driver, Folders & Files:
*Scan Within Archives
Under Select drives & folders to scan -
*choose all hard drives
Under Memory & Registry: all green
*Scan Active Processes
*Deep Scan Registry
*Scan my IE favorites for banned URLs
*Scan my Hosts file
3) Click on the Advanced
button on the left and select in green:
Under Shell Integration:
*Move deleted files to recycle bin
Under Logfile Detail Level: (all green
*include addtional object information
- include negligible objects information
*include environment information
Under Alternate Data Streams:
*Don't log streams smaller than 0 bytes
*Don't log ADS with the following names: CA_INOCULATEIT
4) Click the Tweak
button and select in green:
Under the Scanning Engine
*Unload recognized processes during scanning
*Scan registry for all users instead of current user only
Under the Cleaning Engine
*Let Windows remove files in use at next reboot
Under the Log Files:
*Include basic Ad-aware SE settings in logfile
*Include additional Ad-aware SE settings in logfile
*Please do not check and make Green: Include Module list in logfile
5. Click on Proceed
to save the settings.
6. Click Start
*Choose:'Perform Full System Scan
"Search for negligible risk entries
", as negligible risk entries (MRU's) are not considered to be a threat.
7. Click Next
and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
8. If Ad-Aware SE finds bad entries in the registry or bad files, you will receive a list of what it found in the window
9. Save the log file when it asks and then click finish
to complete the removal of what Ad-Aware SE found
Please download Spybot Search & Destroy 1.4
1. Downloaded and Install Spybot S&D
, accepting the Default Settings
2. In the Menu Bar at the top of the Spybot window you will see 'Mode
'. Make certain that 'default mode
' has a check mark beside it.
3. Close ALL
windows except Spybot S&D
4. Click the button to Search for Updates
then download and install the Updates.
5. Next click the button Check for Problems
6. When Spybot is complete, it will be showing RED
entries bold 'Black
' entries and GREEN
entries in the window
7. Make certain there is a check mark beside all of the RED
8. Choose Fix Selected Problems
and allow Spybot to fix the RED entries.
to complete the scan and clear memory.
Download and install Cleanup
, then run.
We'll need you to use a free diagnostic tool HiJackThis
, read the short tutorial HERE
Post a log as a new topic in the Malware Removal Forum
. It will get a better response there from the people most qualified to analyze logs.
Most of what it lists will be harmless or even essential, DO NOT
delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.