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Microsoft store download locked by admin?

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#1
Faina

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Dear experts,

 

I need your kindness to solve a problem that I have. If I try to download any game from MS Store the process gets stuck at the "downloading" phase. I can login and select the game, then can't download

 

I've the strong feeling that it was blocked by admin, but I can't find how to work around it. I've already checked (or I think I did so... ) the policies, founding nothing. I've admin privileges 

 

I can download other apps, like iTunes, no problem

 

I'm on Win10 enterprise edition

 

thanks in advance for your support!!!

 

cheers

 

 


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#2
KiwiProbie

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Hi Faina,

 

Is this your home computer or work computer?

Are you admin on the computer?


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#3
Faina

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Dear KiwiProbie,

 

sorry for my delay...

 

yes it's a work computer and I have admin rights

 

thanks!

 

cheers


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#4
KiwiProbie

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Ok and are all the settings done through a domain/server?


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#5
Faina

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sometimes but I have full access to registry

 

i.e., they disable the auto translation in Chrome, that I re activate with the appropriate registry edit

 

thanks!

 

cheers


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#6
KiwiProbie

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Thank you for the update.

 

Have a good rest of your night.


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#7
phillpower2

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Dear KiwiProbie,

 

sorry for my delay...

 

yes it's a work computer and I have admin rights

 

thanks!

 

cheers

 

You should be contacting the companies IT support with this Faina, the GTG Terms of Use to which we are all bound by prohibits any assistance here with anything related to workplace computers, if you were to be given assistance here that resulted in any damage to your computer or operating system** it may open the door to a possible lawsuit by your company.

 

** Damage includes the risk of malware attack that could infect the whole of the companies computer system by way of its network.

 

We offer free computer help and tech support for home and personal use. We are not here to support others that work for profit, or to support/replace your company's IT department.

 

 


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#8
Faina

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ah ok thanks anyway

 

cheers


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#9
phillpower2

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Thank you for understanding Faina  :thumbsup:

 

Thread closed as per the GTG Terms of Use  


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